HVAC reviews in Minneapolis, Minnesota

4.6 based on 1764 reviews Back to the listing
    5

    The technician arrived promptly and efficiently fixed our heating problem, ensuring we were warm again in no time.

    5

    The technician arrived promptly, just a bit after lunch, and immediately impressed me with his professionalism. He explained the installation process clearly and answered all my questions with patience. Watching him work, it was obvious he knew his craft well. The new thermostat was up and running flawlessly in under an hour. The comfort in my home has noticeably improved, and I'm thrilled with the energy savings. A truly satisfying experience from start to finish!

    1

    Horrible. They rescheduled with us twice and never came. Would never recommend them

    5

    Wonderful service! Fantastic service. Honest and trustworthy. Quick and reliable. Try them, you will not be disappointed. Very professional right from the first phone call. Both technicians were polite and friendly. They explained the problem and repaired it quickly. Very good first experience!

    5

    On time, plus a reminder call. Great service on a complex boiler and very very courteous tech. Excellent notes and efficiency slip left behind at the boiler and a quality pouch so the records have a home. Nice. I am sticking with Millennium Heating & Cooling .Thanks guys.

    5

    Martine was very professional and responsive. Quickly assessed issue with air conditioner. Answered all of my questions and provided good advice. I will use them again and highly recommend

    1

    Called them to arrange service for our boiler based on the ratings and proximity. The person who answered started by requesting a credit card for an up front payment before even arranging a service call. That seemed suspicious but we agreed. The card did not go through and so we never got an appointment. Shortly after we got off the phone we received a fraud alert from the card company. When we contacted them, they said that there had been 9 failed attempts to run the charge. We also started receiving phone calls from un unknown number based in Chicago. When we blocked the call, they just switched numbers and called again. They did leave a few messages saying they were Premium Services about trying to set up the technician call. It sounded like the calls were coming from India. I tried calling one of the numbers back and got the message that I did not have permission to contact them using that number. I tried calling Millenium at the local number and got some guy who sounded totally clueless about what was going on. I tried again a little later and got the same spiel that my wife had gotten before. I assume that this was the company's answering service. All very fishy. We cancelled our credit card as a precaution. After this experience, I question the validity of the wonderful google reviews! I wouldn't go near this company for anything!

    5

    Our technician Martin was outstanding. I had a ton of questions about our AC unit and he answered them clearly and concise. Most importantly there wasn't a hard sell on items we didn't need for the unit. He answered all of our questions politely. Highly recommended.

    5

    Great service! I highly recommend Millennium Heating & Cooling. I had bigger issue with my AC, they have visited me several times to make sure everything is checked out. All of the staff are very nice and professional! Great company to work with! The Technician was thorough and replaced aging parts. Very good first experience!

    5

    We just had Millennium Heating & Cooling out to replace our furnace. I was skeptical to use them, at first because it was my first time. I am very impressed with their service and efficiency. Well I should say that their customer service has been super and I am more than happy so far to recommend them

    1

    Don't bother to waste your time. I was transferred 3 times and the last agent asked me what state I was in. Could not even schedule someone to come out and see why my ac is not working. Their customer service system is jacked!

    2

    I purchased the “premium” plan which includes a one time technician visit fee for a year. I paid for this plan over the phone and scheduled an appointment for a technician to look at my heater, only to be called by a call center (out of state area code) a couple hours before the appointment saying that the technician had “an emergency” and couldn’t make it. I called the local number again to reschedule and explained that I had arranged my work around this appointment, and they promised to give me a discount for the rescheduled time. During the last hour of the rescheduled time, a person called me again from a call center to inform me that the technician had another job prior to mine and could not make it to mine (in a three hour window). They are either horrendous at scheduling or willing to lie to their customers about the availability of their technicians. This is the middle of the winter in Minnesota. I called the local number again and asked for a refund on my purchase of the “premium” plan. They did begin the refund process which is the only reason they get two stars instead of one. I will not name the individuals I spoke to because it is likely not their fault as they are just working the phones.

    5

    We called them and they sent out a technician (Martin) arrived earlier than scheduled as our air conditioner went out on the most humid weekend of the summer. Martin was courteous and professional he explained everything in detail. When we need any HVAC services Millennium Heating & Cooling will be our choice.

    5

    I am very much impressed with the work that Martine performed at our home. He was early and called to let me know that he was ready and when I could be available. That was awesome and very helpful! He repaired A/C system and he explained what was done which made it very accepting and knowledgeable. He also never up sold his services just like other technicians do. I highly recommend Millennium Heating & Cooling. Thank you!

    5

    Chris and his team did a commendable job with installing our new furnace/ac. They were prompt, explained everything that was going to happen and were very professional. I would definitely recommend them for all your cooling and heating needs.

    5

    We called them and spoke with Chris who came out within a couple of hours of us calling. He came out on a Friday evening and got the job done. He found the problem with our AC quickly, changed the part out and was done in a fast and timely manner. His prices were fair as well. All the others we contacted kept saying they could get someone out sometime next week or later or they just did not answer or respond.

    5

    First time using this company. They had a senior tech come out the same day and he repaired my furnace with a professional attitude and logical thinking. The price was reasonable. I will certainly use them again because I really appreciate people and companies that are honest. That is rare these days. Thank you Millennium Heating & Cooling!

    5

    After a surprisingly swift response, the technician expertly revived my portable A/C unit. Within an hour, my space was refreshingly cool again.

    5

    After a sudden breakdown, these experts revived my portable A/C in just 45 minutes. Their efficiency and professionalism stood out, leaving me with a cool room and peace of mind. Highly recommended!

    5

    From the moment they arrived, their professionalism was evident. The team worked efficiently to install new ducts and vents, ensuring everything was perfectly aligned. They took the time to explain the process and even offered helpful maintenance tips. The improvement in airflow was noticeable immediately. I appreciated their attention to detail and commitment to leaving my space clean. A seamless experience from start to finish, I couldn't be more satisfied with the result.

    5

    The technician worked efficiently, and my portable A/C is now running smoother than ever. Highly impressed!