Plumbing reviews in Minneapolis, Minnesota

Steinkraus Plumbing - specifically the owner, Jason, is extremely unprofessional. He has repeatedly ignored my calls when calling to collect payment for materials we supplied his company for a project they were working on. I left well over 10 messages for him with the staff that answers the phone and they assured me they were passing along the messages and they weren’t sure why he wasn’t returning my calls. He finally returned my call months later and said he would pay. Months go by and still no payment. Eventually I got ahold of Jason directly again and he said since he “closed out that project on his end, he cannot pay us...” - in what world does that excuse a business from paying another business for their product that they received? You would think as an owner of a small business himself he would understand the importance of every sale/purchase and understand that if you order and receive product, you are responsible to pay for it. I would not do business with this company as they have proven (read other reviews) that they are not a trustworthy company. Very sad that he puts his employees in the position of taking the heat for his poor business practices.

2017 I did Phase I of a big renovation and spent 19K with Steinkraus and when I got the bill I asked for back up documentation to support the invoice and was given the run around and an answer well we aren't the cheapest plumbers and we need to cover overhead. When we started Phase II we really like the plumber and thought let's give them a second try and asked for another person to be our contact. They sent the owner Merle and he did a bid which we signed but stated we were concerned that some of Phase III might be included but were told don't worry we will be fair and take care of you. When I got the 17K bill I had kept track of all the hours. I am about 5K in the dark how they came up with the total and they refuse to itemize the invoice. My advise is if you work with them it is time and materials and you ask for documentation. The time spent on site for Ryan was a total of 67 x $135.00 = $9045.00 plus $1000.00 Material plus fixtures $2440.00 =$12, 485.00. Even if you added on a 20% management fee it still would be below the $17,210.00 invoice I received. So basically they charged me $205.00 an hour? I just wish they felt the need to walk me through all the charges but they have no interest. The good news we think our plumber was great just not the front office. The bad news is we have Phase III and can't use them. 5 Stars for plumbing!

The best plumbers in Plymouth MN! Our bathroom was in a awful condition, but after we called this plumbing company everything was fixed fast. If you need plumbing repair service you can definitely choose them!

I have used Right Mark plumbing on more than one occasion and recommended to others who have had just as good experiences as I have. Responsive, professional, and reliable- highly recommend.

Mark and his team did a fantastic job. I have used them on several occasions and have been quick and prompt. They even help me maintain my tankless water heater. Highly recommend!!!

My first interactions with RightMark were positive. Mark took the time to talk us through a whole list of minor issues that were flagged in our home inspection. When he let us know his pricey hourly rate, we pared down our list significantly to the red-flagged items only. By then, however, we'd shown our cards as naive first-time homeowners.

When Mark's plumber arrived, he didn't have the updated pared down list, so we had to pay for the time it took to explain the updated list. When the plumber took off the toilet to change the wax ring, he told us our toilet was beyond repair and asked us whether we wanted to buy a new toilet then and there. We had to take him at his word, and we really had no choice but to say yes because we only have one bathroom and we don't have a car.

We ended up having to pay for the plumber's time to pick up the toilet plus the marked-up price on the toilet plus time to retrieve a different seat because he picked up the wrong one the first time around. We also had to pay for the time it took for the plumber to find out from Mark how much the toilet would cost. Mark was in a meeting when the plumber first called, so we had to pay for the plumber to wait for Mark's response. And the plumber wasn't clear in the quote that he gave for the toilet whether it was for parts or parts and labor. I misunderstood that the quote was for parts and labor.

In the end, to replace the wax ring and the toilet, dispose of the old toilet, and to have one pipe connection manually tightened and one gas pipe capped, we paid a whopping $851.

RightMark doesn't provide a fairly priced service.

We had fantastic service today with plumber, Terry, from Right Mark Plumbing. He was friendly, efficient, professional, and attentive to our needs. He answered all of my questions. He carefully installed a new kitchen faucet and replaced a shower cartridge. A job well done! I would highly recommend Right Mark Plumbing for all your plumbing needs.

My water heater went out today. I called RightMark and talked to Mark, I think the owner. We determined that the pilot light had gone out and he walked my through the process of relighting it. I offered to pay, but he refused despite spending 15-20 minutes of his time. I quickly had hot water.

Mark was very helpful, specific in his instructions, and saved me $200 service call.

I can't be grateful enough to solve the problem so quickly.

Unprofessional Staff.

Very professional and customers service always kind.

No call back, no correspondence at all.

Jennifer Schmidt, DO is one of the very doctors I've ever had!

great job ! Great Prices ! Bob specializes in plumbing repair

Kind and caring doctors and staff. I have recently switched my son from his pediatric practice here.

Bob is fantastic, super knowledgable, old school, always looking for the cheapest way to do something for the customer. Doesn't like to spend your money.

We have been very happy with the level of service and care i would highly recommend them. They have always been able to fit us into their schedule when we needed them.

Fast service. Affordable payment. Easy to work with. Highly recommend!

Bob the plumber was prompt, friendly and did a great job installing my new water heater and removing the old one. Highly recommend him!

Things have improved more since my last review, in spite of the challenges with the pandemic. I still feel a little rushed at times but it isn't anything out of character as compared to other places.

I called Bob at 11:30 AM for a leaky bathtub faucet, by 2:00 PM the same day it was fixed! Rates were super reasonable too! Cannot recommend enough.

Scam alert! They take your deposit upfront, but the technician never shows up. They don't even deserve a 1 star rating.