HVAC reviews in Arnold, Missouri

4.9 based on 301 reviews Back to the listing
    5

    Randy is a true professional. I have continually used and recommended him to others for years now. Here is what sets him apart from other contractors I have used: 1. Terrific customer service--he is extremely prompt and up front. 2. Knowledge--he always diagnoses issues quickly and has the best/easiest repair in mind for what suits me best, he is never trying to "upsell" me. 3. Pricing--for the level of experience Randy has his prices are well below most other's I have used in the HVAC industry. Would highly recommend!

    5

    I recently had an issue with my AC over the weekend. Called Randy late Saturday afternoon - he came out Sunday afternoon and took care of the problem. And did not charge me!!! Randy is professional, knowledgeable, honest and just a great guy. Highly recommend his company.

    5

    Randy is extremely professional, knowledgeable, and pleasant. He was quick and capable with our A/C repair, and even recommended we check our warranties to see if we could get the work done cheaper by the original installers. Excellent Service.

    5

    Randy is truly a professional when it comes to quick response, quality and affordable equipment and service, and quickly diagnosing problems with AC and Heating. We used a friend who was not an “authorized” York/Guardian Dealer and not only did he not register our system for the warranty as he said he would, it ended up costing us another $3000 on a 2 and a half year old AC unit.
    Randy was referred by York, came out the next day, diagnosed our problem,
    conversed with York to effectuate the warranty, and was back the next day to remedy the problem.
    Now, this is PROFESSIONALISM AT ITS BEST!

    5

    Absolutely amazing company! I called today to have some Freon added to our system and some insulation repaired and Randy was at our home in an hour to do the job. He was professional, kind, thorough, and more than helpful. On top of all that, his prices were extremely reasonable. He went above and beyond by offering to hose down our AC unit outside since it was dirty and that could have also been affecting its efficiency. When I couldn’t figure out how to get our water shut off valve to the outside hose turned on and told him not to worry about it and that we could do it ourselves later, he chose to instead come inside to help me find it, turn it on, and get the system cleaned out properly while he was there. I was extremely impressed with his professionalism and the way that he explained everything to me as he did it (I tend to have a lot of questions, ha!) If we weren’t moving out of state, Randy and Global Warming and Cooling LLC would be my new go to company anytime we had a problem. I’m so glad we got to use them once before we leave so that I can recommend this company to our friends and family! Thanks, Randy!

    5

    We reached out to Randy for an estimate on replacing a condenser unit, he was responsive, communicated effectively, was extremely professional and right on time! Upon arrival he noticed a problem with our second unit within seconds, fixed it no problem and then got right to work on the problem unit. He laid out multiple options and helped us pick the best option for our family. I highly recommend Global Warming and Cooling next time you need HVAC repairs/replacement or preventative maintenance, I won't waste my time with anybody else from now on!

    5

    Randy came out and looked over my equipment. I had called him for a quote for replacement and instead of just trying to push new equipment on me, he took the extra time to try to diagnose my current equipment and make sure that an easy fix wouldn't get me running again buying me time to save for new equipment. Unfortunately, the easy fix wasn't to be but Randy went above and beyond and took the time to educate me on how my system worked and the potential causes of the symptoms we were observing. His quote for replacement was about half the price of a major competitor (the company who first told me my units needed to be replaced and might have broken one of them while servicing it). I think if you need work done and you are in their service area, Global Warming and Cooling should be your first call!

    5

    Two weeks ago (during the 96 degree temps) my AC refused to cool! I contacted Randy at Global Warming and Cooling. Within an hour, he was at my home and ran a series of diagnostics on my system. It was so low on coolant, it couldn't cool my house.
    I had coolant added a year ago, so now knew there had to be a leak. The system was about 19 years old.

    Randy offered several options, including repairing/re-charging the current system - and provided information on 3 various replacement HVAC systems, at 3 price points.

    I made a selection on a high efficiency unit and signed for replacement. Within just a few days they had my system completely replaced, up and running. During the entire process from his first visit through the installation of the new system, Randy was in contact with a lot of information regarding a new humidifier on the furnace, and replacing my current thermostat with one that is better suited for my home use.

    I highly recommend Global Warming and Cooling LLC for any heating and cooling needs! Very professional, efficientf, and left everything around the install clean, orderly and in perfect condition.

    5

    I'm renovating a house and needed a new furnace, a/c unit, and hot water heater. I got a couple of other estimates, but my general contractor highly recommended Global. Randy came out, examined the situation, and gave me a very competitive quote with multiple options. I decided to go with Randy, and very glad that I did. He is extremely nice, professional, and really cares about his work. He installed the new units, hauled away the old ones, and has been back a couple of times since to make adjustments. He's very accessible, honest, and always provides service with a smile. Could not recommend more highly.

    5

    Great company! Randy and his guys are awesome! They're honest, polite, and professional. A couple years ago, Randy replaced the ac/furnace unit at our home so I knew who to call when our shop furnace went out. They got out here quickly to diagnose the problem and by the next week our guys were nice & warm. Residential or commercial, you're in good hands.

    5

    This company repaired our AC when two other companies said we needed a whole new unit. We decided to hold off on giving a review until really hot weather and see if the unit would cool correctly. Its been in the upper 90's and our AC has been awesome. It has kept our home cool and we saved a ton of money. The owner, Randy, is honest and knows his stuff. His sons are great as well. We highly recommend Global Heating & Cooling!

    5

    They are fast, friendly, very knowledgeable, and get right to the issue. They dont try to take advantage of you either, which is rare these days. I HIGHLY recommend them!!

    5

    Five Star Heating and Cooling exceeded my expectations. Prompt, professional, and knowledgeable—highly recommend this team for all heating and cooling needs

    5

    This past summer I called when one of my two A/C unit quit working. Matt came and fixed it even looked to see if everything looked good with my other unit. Matt commented he looked at it so I didn't have to call back in a few days because something went wrong and he would have been able to prevent it.
    Unfortunately it turned out I had to call about a day or two later because what turned out to be that the fan just stopped working on my other unit. Matt and Mike showed up and had it fixed in no time.

    5

    Quick and efficient. Would recommend to anyone.

    5

    This is an excellent company. I highly recommend them!!!

    5

    All i can say is wow exceptional service . Would recommend to anyone i know .

    5

    Michael and Matt came out in the midst of July heat to service my AC. They were both very professional and efficient. Would recommend.

    5

    Great experience! Very nice guys. I really like their program they offer coming out twice a year to service everything. It's cool knowing I'll never have to worry about it again! Would recommend them 10/10.

    5

    Great service very polite and professional. Willing to listen to my problems, show up promptly. Fixed back up and running. Such reliability expressed!
    Now signed up for seasonal check ups. Comfortable feeling to know I can call Five Star Heating and Cooling and they will take care of everything.🥰

    5

    My AC just went out and Matt came over and quickly diagnosed and fixed my issue. I honestly wasn’t expecting someone to come out so quickly. Amazed at not only the service but also the professionalism. Highly recommended!