HVAC reviews in Independence, Missouri

Just had new AC (replacing a system from the 80's) and furnace installed. Phil did a great job sharing all the options and price ranges. Found a system that worked for me. The installers (Jeremy and another) were prompt in the morning, and took just until the afternoon to install both systems. They went above and beyond; even helping fix a bit of ducting as well. They worked clean, sealed things up really well, and even installed a holder for my instruction manuals on the side of my unit. I am thoroughly impressed!

Shout out to Dillon from Mcintosh Heating and Cooling. Professional, knowledgeable and quick. Any issues I have I will call again. Mcintosh did same day service less than 2 hours after I called. Furnace repair and thermostat replacement. My home is warm.
Thank you!

Decent fair pricing

Quick, knowledgeable, solved the provlem!

Came right out and got my furnace fixed.

This will be the 5th visit coming back to my house, I wouldn’t recommend these guys to eat my dog food.

Do not use these people. They installed the new heat and air. Very shady

They are in my opinion the best heating and air conditioning repair and installation company in the Joplin area hands down!!!

They came out and did a change out on our unit after a storm damaged it. Thay were fast and very curtious. Great family owned business.

They were able to get to our house in a timely and got our air conditioner running again for a reasonable price. Highly recommend

Really top of line guys. I got a estimate and the next day they were there and changed out my complete system in a matter of a few hours with no problems. I highly recommend this company.

Not Dependable!! Do not use this company ever!!! Set up an appt, discussed in detail what was needed, even bought the materials discussed, only to have them show up and say they would have to come another day because their guys didn't have time today, all after we discussed prior to the appointment would be done.

Had them out 3 times. Charged for a capacitor that wasn't replaced or was replaced with used parts. Second time they said it was 3 1/2 lbs low on freon other a/c guy had to pump down because they had overfilled the system by 3 1/2 lbs. Owner admitted his normal guys are drawing easy money with unemployment so he had to get what he can get to fill the trucks.

Air conditioner died mid summer. We paid these guys $3900 to install a new package unit, both heat and air. The air conditioner is pure junk, it couldn't keep up on 85 degree days, the hot days it was 90 in the house. Dependable came out and tested the unit, said it was working fine and to be patient as it was just too hot outside. Fast forward a few months, the heater wouldn't kick on. Dependable sent two men out. They discovered the gas wasn't turned on. After that, the flame was blowing backwards out of the burner and ended up doing significant damage to the wiring. They lit the unit multiple times before they figured out the idiot who installed the unit didn't level it. The exhaust was full of water, which caused the flame to shoot backwards, damaging the wire. That was several months ago. Even after speaking with a man from the manufacturer, the unit is still running on the damaged wiring. I was told the part had been ordered and they would be back in a week or two. With the AC not working right, and the damaged wiring caused by their inability to install the new unit right, I requested they replace the unit. They claim that they couldn't just replace the unit because they would have to buy it back. Avoid Dependable Heat and Air, they can't handle installing a unit properly, and refuse to be of any assistance, even when the damage was caused by their employee's. They have forced us to use a unit that could be a major fire hazard for months, we can't afford another $4000 for a new unit.

Called and left a message on Saturday morning for a furnace repair. They called me back at 7:30 Monday morning, repairman came at 8:30, finished at 9:30. Prompt, courteous, and very reasonable bill.

UPDATE: Called on 5/11/22 for service, phone is not in service. Was told by another local HVAC contractor who I called for my service that the owner passed away. Submitted a permanently closed edit.

Great service from Independence Heating & Air Conditioning. The team was professional, thorough, and made sure our system worked perfectly.

Exceptional service! I came home to find my furnace not working, so I googled furnace repair and found Ted's Heating & Cooling. Ted was able to arrive within an hour which was great! While inspecting my furnace he was sharing what he was doing and looking for. Luckily the sensor was just dirty and needed cleaning so all I was charged was a service fee.
Thank you for such honest and friendly service! I highly recommend!!

I just want to say ted is the most honest repair man ever, about a week ago we had furnace issues he made time to come out that evening let us know honestly that it was likely the motor going out and he was right next day it did he was so great when i called he got to us really quick cleaned the fan and replaced the motor for almost half of what any other company would of charged, had to call him again this week because the hot water tank went on the fritz again ted was here same day and again amazing advice . If you are looking for honest good repair service please choose Ted .

We were having a problem with our air conditioner and called Ted, who came out that same day and fixed the problem. He also checked out the furnace for winter while he was there, even when we had not made an appointment for him to do that-. We thought we might have to replace the air conditioner, but he found the problem and fixed it, saving us a lot of money! He was courteous, honest and helpful in answering our questions - he definitely knows his business! We would highly recommend Ted's Heating & Cooling. Five stars to Ted!

I have been using Ted’s for many years now! He is always responsive and quick to fix (as parts and availability allow) our furnace issues! I am so thankful that there are still amazing companies out there to use that are efficient, affordable and friendly!! Highly recommend Ted’s!!

Very punctual, calls or texts 30 min. out so you're not waiting waiting all day. Did'nt feel like I was being price "gouged". Highly recommend!