HVAC reviews in Independence, Missouri

Ted is the most honest, professional I have ever met. He came out at 9pm and replaced a capacitor and added freon. Told us we did NOT need a new unit, thank goodness!
Price was VERY reasonable. If I could give him more stars, I would!!

LOVE this company! Such an upstanding man. I will use Ted's for ALL my heating and cooling needs and HIGHLY recommend him to everyone!

Ted came to our home to give us a second opinion on our furnace. The first company that came out was a big name company, they said we had a carbon monoxide leak, cracked unit AND oil leak. It was going to cost us over $3,000.00. We decided to call for a second opinion, and, having not lived in the area for long, didn't know who to call. We ended up calling Ted's. Long story short, he looked at our unit, did carbon monoxide testing and looked at the "oil leak" ... there wasn't a thing wrong with our furnace. What kind of business tells you there is nothing wrong and doesn't make a sale?? TED'S!

We totally appreciate this type of business. It's so hard to find honesty, integrity and professionalism these days. He has earned our loyalty. Thank you Ted.

Ted was just everything you want out of a Heating and Cooling Service. I called him at 9pm and he personally answered the phone and had our Heater working within the hour. I love that he didn't charge extra for the night call and was honest and fair and efficient. EVERYONE I know will be referred to him. Such a great job at a fair price. He definitely was our hero and saved us from the cold!

Great service. Prompt arrival. Clean and courteous service with good pricing. I highly recommend.

Edited 4/29/2020. I had Ted's do a furnace and AC unit replacement. His arrival was prompt as scheduled and the work was completed during the time frame as initially estimated. The work was quality, clean, and I once again highly recommend Ted's for any service or repair.

Ted is fabulous! He is very prompt to return calls, extremely thorough on his work, and his pricing is excellent. I have had him come service our air conditioner and heating unit twice (once each), and he provides top-notch service. He explains what he is doing and takes the time to teach us how to better maintain our air/heat units so that we can eliminate service calls in the future. Other companies (or individuals) I have dealt with are very much in the business for the money, take short cuts, and overcharge. Ted is not like the rest. I would highly recommend him to anyone needing help with their heating and cooling needs!

Ted is extremely knowledgeable, and will treat you like you are family. He was able to diagnose over the phone and came out during off hours to quickly get our house from 90 to 72 degrees inside! I highly recommend Ted to everyone I know, and whoever checks reviews. Call Ted now!

Doing business with Ted's Heating and Cooling was a pleasure. He is friendly, honest, hardworking and on time (actually, he was 10 minutes early). He and his partner installed our new ac unit and furnace in a timely fashion and we are now enjoying the much cooler house. You will not regret choosing Ted's Heating and Cooling for any of the services he offers.

Ted is hands down the best at HVAC. He has never tried to sell me something unnecessary and has always been able to fix whatever the problem may be with my unit. It's OLD, but he consistently will try to fix it before even thinking about replacing it. He's always friendly and has had to come to my house after hours or weekends every time and he has never seemed put off by having to come out on his time off, in the pouring rain and even during a massive snow storm. Thanks for being awesome Ted!

Ted's Heating And Cooling is the true definition of amazing customer service. We called in the afternoon for an issue with my AC, he not only showed up on time the same evening, but called ten minutes before to verify we still needed the service and give a time of arrival. He was polite, professional and very instructional. He went through things thoroughly and quickly until the issue was found and fixed. I would recommend Ted's Heating And Cooling over and over again. I have found my new heating and cooling guy.

Ted was great. I called in the morning and he had my air conditioner back in working order before lunch. He was very friendly and knowledgeable. He took his time and did quality work. I would highly recommend him to anyone in the KC area.

Hot Monday morning in July and Ted was able to fix an issue on my outside AC unit and explain the cause. It was diagnosed and repaired within a few hours of calling. Awesome response and very reasonable cost of service. Thanks a million!

Ted was able to get to my house quickly when I had no AC in 95 degree weather. He spent two hours thoroughly trying to find the issue. Unfortunately, the AC was beyond repair, but I plan on hiring Ted to install a new one. Plus, my timid dog loved him right off the bat. You know they’re a good man when your dogs love ‘em.

Our experience with Ted was outstanding. I didn't call him until after work, and he still came out that same night. The issue was as simple as a blown dedicated fuse for the AC - his assessment and fix took less than 20 minutes and had us back up and running. It's rare to find people in the service industry that stand on honesty, fairness and integrity ... but in my opinion, Ted embodies all three. Thank you ... Thank you ... Thank you!

Ted was extremely knowledgeable, and treated me as if I was his daughter. My husband and I just bought our 1st home and so a lot of learning comes with owning your own home. I called him last night and he quickly returned my call, I explained my issues with my air conditioner and he explained some possible issues that could be going on with the air conditioner over the phone, giving me a few options to try before having him come out and paying a service charge. Not even knowing who I was, he was open and honest and not out to just take my money. After doing what he had recommended I try, I still felt that I needed to have him come out and take a look. Called him the next morning and he was able to swing by our house that morning. Making me feel like a priority. So thanks again Ted for your help. I highly recommend Ted to everyone I know, and whoever checks reviews. Call Ted now!

Ted was great in helping my mom get her air working again! He was quick to call back and answered all of our questions thoroughly. This man is so HARD WORKING! He didn't suggest repairs that weren't needed and helped her work within her budget to get the house cool again. We will be using Ted again and he is the ONLY person we would recommend.

I cannot Express the overall gratitude and appreciation I have for Ted. His determination after half a day's work, running all over the city, speaking with the parts dealer, handling my furnace like his own was beyond expectation. His years of knowledge and willingness to not give up was more than I could have asked for. I would more than recommend his service to anyone in need. Treated me like family and you can't find that genuine customer service these days.

I would highly recommend Ted's Heating and Cooling. He is friendly, honest and professional. When he returned my call at 8:00 last night, I was just hoping he would be able to get us in today. Instead, he said he would come right over. It was 84 degrees in our house when he got here so we were thrilled he could get our air working last night. We all had a good night's sleep thanks to Ted.

Ted is the reason I love to support small business and our community. He is honest and fair, he cares about his customers and you get a very personal experience with him. Our unit went completely out and he tried to fix it without costing us an arm and a leg but unfortunately we didn't get so lucky. Well Ted was great once our insurance went through be even changed his schedule to accommodate us so we didn't have to go another day in the heat. He even worked late to make sure it was done right. That's the kind of service I look forward to. I will be recommending him to everyone I know. Thank you Ted

Ted was absolutely professional and accommodating. He was able to come by same day and fixed our problem with reasonable pricing. he also gave us advice on how to maintain our system. We will definitely keep in him mind for the future and recommend highly!

I have never had a bad experience with Ted. He is always very honest, has great prices and he is the one we call any time we have issues. We would wait a week to get our stuff fixed if it meant having him come out. He is honestly the best!

Ted did an amazing job for us!! He gave us an honest, reasonable price and did excellent work! We needed a new furnace, a.c. and water heater for our new home. Its a big investment that I feel confident and secure about with Ted's. I am recommending him to everyone I know! Can't thank him enough!!