Home Services reviews in St. Louis, Missouri

4.6 based on 4208 reviews Back to the listing
    5

    Tim did an excellent job on my carpets!! I have 2 small dogs that like to mark! And they really needed it! I got the deodorizer, protectant, & pet treatment! I researched carpet cleaning companies a-lot and they were the best reviewed and best equipment! I like the short dry time and that they look like new!

    5

    Tim provided excellent service! He was very professional, kind and thorough! Thank you so much! And thank you Kathy for being so kind and keeping me updated when I initially called and to let me know Tim was on the way! Keep up the Excellence!

    5

    Tim came out very short noticed because I am only off on Saturdays which helped me out alot and I will just say he is amazing at what he does! I have a pet and have neglected my carpet for a few years and he literally made the carpet look and smell like new! He worked with me and was very nice! You definitely get what you pay for the pricing is reasonable, I will be referring a few family members and friends and I will be calling in 6 months for myself requesting Tim. Thanks so much I love my results!! 10/10 the best carpet cleaning company & customer service is great! Also, the lady that books your appointments I believe her name is Niecy is super friendly and great to talk to!

    5

    Excelente compañía

    5

    Great guys!

    1

    Dishonest and unprofessional.

    5

    Great place.excelent employees.

    5

    Great company to do business with.

    4

    Great place to start your gutter career!

    5

    Wonderful experience! If you guys need anything to do with gutters these are your guys !

    1

    They hire women abusers and deadbeat dads!! Enough for me to recommend not patronizing..

    5

    C&C has done 3 jobs for me. I was very pleased with the work, and their communication They had a quick turn around, and did great work!!!

    1

    Horrible experience... Did not show up on days I took off work to be home when work was scheduled to be done, and Mike Derryberry did not respond to emails or phone messages, and then Mike sends his crew out on a day I was not home, and instructs them to replace the gutter on the wrong side of the house. LOL, the gutters were fine, and I needed the fascia board that was rotten replaced. If you want to be totally frustrated with a guy/company, have scheduled dates missed, be ignored, or have work done to the wrong area of your house, then Gutterpros and Mike Derryberry are a perfect fit… If I made these mistakes on my job I would be fired!

    1

    I called C&C Gutters to get a bid for my four family apartment building. They took my information and told me their sales person would contact me. I get a call back about 15 minutes later from Mike Derryberry, I answer and his first statement to me after introducing himself is "I was told to call you" Immediately something did not feel right considering I already gave my information and my reason for calling when I placed my original call to C&C. I go over my project with Mike and we set up a time to meet in person at the property to do the bid. Now fast forward four days later to our appointment, I get a call from Mike that he is in front of the building and I go outside to meet with him. The first thing I notice is that he is driving a truck and wearing a shirt that reads "Gutter Pros" and the phone number on the truck is NOT the the number I called. He then introduces himself and hands me a card for "Gutter Pros" with his name and the title of CEO. At this point I begin to get suspicious as to what exactly is going on, so I begin to ask questions as to who "Gutter Pros" is and where is C&C because that is who I called. His only explanation was that C&C is their parent company. I then began to explain that I was uncomfortable and attempted to ask for some further explanation. Mike then got very defensive, offered no further explanation and immediately started to gather his things as if I were a waste of time. All while speaking to me as if I were a child and calling me a vulgar name that my vacation rental guest sitting inside with their children heard. I am a realtor and property manager, in my eight years of being in this industry I have met with many contractors and I have never encountered someone so unprofessional.

    After this I did some research on these two companies and I found the following: C&C and the business card Mike handed me has the same address but they do not share the same phone number. Also if you go to Gutter Pros website the address listed there does not match the business card I have for them but it does appear to be close by C&C. There is no mention anywhere that I can find of C&C being the parent company for Gutter Pros.

    After meeting with Mike of Gutter Pro's I could only imagine what it would have been like if I had a problem with their work or a warranty issue. Also who do you call if there is a problem? Had he been polite and addressed my concerns I would have most likely hired them but once you start calling me names unprovoked we are done.

    UPDATE: The president of C&C called me to discuss the above review. The first thing he asked me was "is this the position you want to stay with" as if he were threatening me. He acted as if I were making the above up and dismissed the fact that his employee called me a vulgar name. He offered no apology or explanation for his employees behavior at all.

    5

    Great customer service. High quality workmanship. I highly recommend this company for any contractors needing gutters.

    5

    Contracted with C & C for the install of gutters, soffit and fascia on my home. That was 11 years ago. The vinyl covering on the aluminum fascia over the front roof gable began to peel off. My contract specified a warranty on the material. The manufacturer of the fascia is no longer in business, but C & C honored their warranty and sent a crew to fix the problem. Good to know there's still some integrity out there.

    5

    C&C has done 4 jobs for me in total, including my personal residence. I was amazed at the level of service and quality. The guys in the field were supper knowledgeable, and cleaned up great! Needless to say, I an super impressed!

    1

    Did not choose this gutter company for my hail damage roof repair...they were contracted by my roofing company. Changed install date 3 times on me, came first day and then decided to come back 3 days later to finish. To top it off, the first melt of snow I had 3 - yes 3 leaks coming from my new gutters. I then inspected downspouts and none of the elbow drains had screws in them. Yes, they did send a guy out to fix all of these problems. He blamed poor install on new employees, poor training of installers....and yes, "COVID" for causing all of the issues at my house. Never again with this company. And shame on my roofing company, that I will not mention here, for sub-contracting out to such a poor gutter installer.

    5

    Mike did a fantastic job. Went above and beyond and it’s so nice to have a clean rug again

    5

    Mike, was professional, patient, and responsive. Pricing was reasonable for the services and a little cheaper than most pricing in the area. I would 100 percent recommend using complete carpet care for your local carpet cleaning needs.

    5

    I had a great experience with Complete Carpet Care in getting out a tough stain in my carpet. They were communicative, friendly and thorough. I would highly recommend them.