HVAC reviews in St. Louis, Missouri

Steve was amazing, I was on a Zoom call he was fast and respectfully accommodated while I was working. Emily who answered the phone was so nice, they were here within 3 hours of my air conditioner going out and answered on the first ring. Replaced the compressor in less than 20 minutes. Extremely convenient, efficient, professional and affordable. Highly recommend!

I recently moved into an older home with an odd HVAC set-up. I needed help from a company that wasn't afraid to tackle unusual issues. Kirkwood Heating & Air fixed everything. I recommend them 100%.
I have hired them three times. On each occasion, the office gave me an appointment window time, they called when the tech was on his way, and the work was done well and done promptly. I'm happy to have Kirkwood Heating & Air help me with anything in the future.
Special thanks to Gary & Steve.

Luke and Jason did a great job installing our new furnace! They were friendly, professional and able to answer my questions. They explained the whole process and kept me informed along the way. They finished the job in a timely manner and we are very happy to have heat again! The entire process from initial diagnosis, scheduling, and installing the new furnace was made easy and straight forward by the team at Kirkwood Heating and Air Conditioning. This is exactly the hassle free experience you want in these situations! Thank you very much! Highly recommend!

Robert & Jason arrived promptly, were courtesous & most professional in installing a new air conditioning system in the midst of a torrential downpour! I am so appreciative of their work & there was no evidence of their being here as their clean up was superb.

Brad, the tech, was very professional and personable. Answered all my questions and asked if I had any further questions about the equipment. Cleaned and serviced the AC unit and changed the furnace filter. Would highly recommend Kirkwood Heating and AC.

We have used Kirkwood Hog & Cooling for 12 years. We have had consistent, fair, professional and knowledgeable service. Our A/C froze this week in the extreme heat. Our technical, Ricky A, was great. It proved to be more difficult than just a frozen system- of course. He went to get a part , found out it was back ordered 45 days so took our old part to the shop and worked on it to make it usable. He didn't have to do that. We appreciate his time and talents.
We also have a very old boiler which we are nursing along with the help of Gary. He is our 'boiler whisperer'. WE don't want anyone else touching it.
Kirkwood should be your first call, they will do right by you!

Extremely Disappointed – Would Give 0 Stars If Possible
I had a very poor experience. The technician charged $125 for an incorrect diagnosis and then quoted nearly $1,500 for a repair that turned out to be unnecessary. I got a second opinion from another company, who correctly diagnosed the issue and completed the repair for less than half the cost. This experience felt both unprofessional and overpriced. I would not recommend this company to anyone.

Kirkwood did a great job in moving and installing our new HVAC. They were prompt, courteous, and professional in installing and explaining the system. I would happily recommend them to anyone needing repairs or a new system.

⭐️⭐️⭐️⭐️⭐️

I can’t say enough good things about Robert from Kirkwood HVAC! He was incredibly professional and patient, taking the time to explain everything clearly. He even showed me exactly what was wrong, pointing out the broken components so I could understand. Despite having to climb into my hot, cramped attic multiple times, he never complained. At first, there was a lot of discussion about possibly replacing the whole system, but in the end, Robert worked his magic and found a way to repair it—restoring my home to its cooling glory! Robert gets a solid 5 stars from me!

Josh & JW did a terrific job with the installation of our new AC. They were friendly, efficient and knowledgeable.

My blower and heating unit finally went out after thirty years. 1) KH kept it going for that long with there annual maintenance plan and service. 2) after instal of new unit the converter (attached to ac unit outside) went out the next day while I was out of town. They came after hours and fixed for free which would have cost around $300+. Every one of their staff and techs are extremely polite and professional! Also had a friend who lives in another state who works in the industry confirmed the pricing on the unit I purchased and his words “ go with the performance 2, you will get the best bang for you buck with it. It is a great unit and their price compared to ours is competitive.” I will ne continuing to use KH for the next decade and let the next homeowner know how great they are.

Josh and team did a great job doing a furnace and air conditioner install in one day, replacing the old system.

Bought a mini-split in August and a full central system in September. Every KHAC tech who came out was on time, professional, and courteous. Chris Schroeder gave me straight, competitive pricing... I compared multiple bids and KHAC was the clear choice both times. Highly recommend.

We’ve been using Kirkwood Heating and Air Conditioning since purchasing our home, and they’ve consistently exceeded our expectations. Over the years, they’ve handled our bi-annual maintenance, installed a new air conditioner and hot water heater, and most recently, a new furnace. We couldn’t be happier.

Their technicians are truly the best—we’ve had plenty of service people in our home for other reasons, and none have compared. Every Kirkwood technician has been courteous, professional, and incredibly knowledgeable. Whether it’s routine maintenance or walking us through new equipment and installations, they’ve made the entire process easy and stress-free. That kind of service really matters when you're making important investments in your home. Highly recommend!

Steve is an OUTSTANDING employee at Kirkwood Heating and Cooling. Steve is a very kind caring employee who took time to answer all of my questions regarding my operating system. Steve is a tremendous asset to the company as it is employees that make a company successful. The ladies in the office are also wonderful. They always manage to work scheduling out to accommodate the customer. I highly recommend Kirkwood Heating and Cooling for any of you needs.

These guys are great! Highly recommend!

Professional, courteous, and affordable. Our yearly maintenance plan pays for itself.

Excellent work that kept an older AC going. Price was below several estimates.

They are the best. Down to earth, reasonable prices, great people.

Very honest and personable. They rescued our 35+ year old AC unit from what I feared was a certain death!

Can't say enough good things about Ashley Bros. Called with a down AC and 2 hours later on a Saturday evening and we're up and running. Thanks Chuck