Plumbing reviews in St. Louis, Missouri

Above and beyond! Bryan came out to cable my sewer vent and ended up fixing a recurring issue we had at no extra charge.

Brian is by far the most thorough and patient Sewer Guy! Best family to work with! Very reliable!

They corrected a misdiagnosis from Drain Masters & literally saved me thousands. They weren't annoyed by my gazillion questions, took time to explain, & were timely. His wife was very helpful & explained their protocols as well. I highly recommend them.

PERSON ANSWERED PHONE after 2 rings. Perfect combination of friendly/professional. GIVEN AN EXACT PRICE. TAKE ALL FORMS OF PAYMENT. GIVEN AN APPOINTMENT TIME FOR 36hrs LATER. ARRIVED ON TIME, gave me a call when he was on his way. Ran the camera, explained exactly what was going on in terms even THIS lay-person could understand. Gave ADVICE on options and best way to proceed. Received an online full written report with images, a couple of hours later.HIGHLY recommend...

Brian originally did the lateral inspection on my house. My realtor said that he was prepared with all of the tools he needed (camera, sewer line cleaner, etc), and she had dealt with companies in the past who didn't have everything with them.

Today he was out to clean my sewer line that was backing up. He had a cancellation so amazingly fit me in before noon. My assumption was that it was tree roots (which he found some of), but pushed on closer to the house and found a huge hairball (postpartum hair loss for 2 kids is obviously no joke).

He was fast and obviously effective as I had the dishwasher and overdue laundry running the second he left.

They husband and son were very nice. The wife runs the customer service line and is not friendly, helpful or professional. They came out once and charged me, then came out again because the water wasn't on the first time (why wouldn't you ask if the water was on before you came out?). I was told I would get charged an additional $85 when they came back after the water was on as I had already paid for the camera scope.

The second time they came out they charged me for several hours at $85 and hour, without asking if I wanted them to continue, and then sent me a bill. I am too busy to be there when someone comes to do work that should not require my presence. I just spoke to them again and asked where the 3" stack was thinking the video was just of the line, not a narrated video of the job. I was talked to with contempt yet again. I work too hard to be talked down to.

Because of the large unexpected/unasked for bill, the poor treatment by the Mrs. Taylor, and the fact that my floor drain was "abandoned" I would not recommend this company. Drain medics have spent hours and hours on a drain of mine because people don't do proper maintenance. They cost a $75 flat payment and have a $30 guarantee. If you don't need a licensed plumber/scope for an inspection go somewhere else.

They called before coming as they said they would, gave me the time they would arrive, were on time and did a great job at getting our sewer unclogged. They were friendly, courteous and very professional. They gave me good advice on how to prevent a back up from happening in the future. I was completely satisfied with their demeanor and professionalism. The cost was very reasonable. I will always call them if I need sewer service in the future and would highly recommend them to anyone needing sewer service.

Brian is a great guy and highly knowledgeable. He performed a preventative sewer lateral cabling and let me know that I'm probably fine for the next 24 months without another cabling for my unique situation. I had lots of questions, and he took the time to answer all of them in detail. I will continue to hire Brian for future sewer needs.

ZERO stars! Brian and his son came out to cable a clogged sewer line at one of my apartment buildings. Originally Brian and his son were very friendly and easy to work with however; then Brian got the cable stuck in the sewer line. After about 30 minutes of trying to get it unstuck, Brian’s demeanor quickly changed from friendly to completely unprofessional. He became very hostile and started cursing stating that he was having a great day until he got to my property and I just caused him a days worth of work because he just lost $350 worth of tools in the cable that was stuck in my sewer. He told then began to taunt me stating that the clog in my sewer had been fixed but now I have a cable stuck in the line and he was out of there. When I asked him what he was going to do about the stuck cable, he told me that it was my problem and he was not going to come back. I immediately called the office. I told his wife the reason I chose them as a service provider is that they guarantee their work and gave them an opportunity to come back out and fix their mistake. She agreed that she would talk to Brian after he calmed down and she would get back to me. The next morning she called me back and left a cryptic message to avoid liability stating that after she talk to Brian, he recommend I have someone dig up the sewer line and replace it. So now I have a 30+ ft sewer cable stuck in my sewer. Thanks, Brian! I guess that 20+ years of experience you boast about really means nothing when the going gets tough.

I've used Brian many times on different properties. The latest was today. I have also used others when Brian is booked out for longer than I can wait. But I always prefer Brian and now is son is working with him so service times are good. He is the most honest business person I've encountered. Always fair prices and he guarantees his work. He will make sure the job is well done before leaving any job site.

Fantastic service from Taylor Sewer Service. Brian is extremely knowledgeable, reliable, fair, and honest. I would highly recommend them and would do business with them every time, given the choice.

I had a great experience with them. I have a 100 year old city house and I was really nervous of what might be going on with my plumbing issue. They were super quick to respond to my initial inquiry and prompt on scheduling. Brian was so kind and knowledgeable and immediately made me comfortable. I would highly recommend their company!

We've had the pleasure of working with Taylor Sewer many times, and they're wonderful every time. They do great work, fair prices, and are great with scheduling. There's 2 stories I can think of where they were able to fix issues that other companies couldn't, which speaks for itself. Highly recommended. Thanks for taking care of us!

Bryan Sommer from Taylor Sewer did an amazing job with the narration with the video of our Sewer lateral line. He sent the video to the city. The city inspector showed up an hour after video was sent in. THANK YOU BRYAN! Awesome job.

Awesome quick service!

Tony showed up on time, and unclogged my drain. He's pleasant and professional. He has great prices, but was a little messy. I would be happy to recommend him.

Tony is great! My sewer was backing up into my house and he was able to get it fixed quickly and at a great price.

The man who came out was very professional and very friendly. Explained what was going on in layman's terms.. I would definitely recommend using them.

Great communication, were able to work fairly quickly to get the job done. I would definitely use them again if I ever had a sewer issue.

Nu Flow did a great job at our house. They did the job quickly and efficiently. We recommend them highly

Nu Flow St. Louis did a camera inspection gor a home I am buying, Noah was extremely professional, did a fantastic job explaining everything he was doing and with their top of the line equipment, I could even see everything that he was doing and seeing on the insoection as he was doing it. This is the only company to use for your drain and camera needs!!!!