Plumbing reviews in St. Louis, Missouri

4.5 based on 1826 reviews Back to the listing
    5

    Ethan was awesome! Even with some unforeseen issues, he was able to get the parts and resolve our issues quickly.

    5

    Called first thing on a Saturday morning. Ron and his team were at my house within the hour. They were friendly and helpful and able to get a very difficult job done in short order. They cleaned up completely after the job and the price was extremely fair. Will definitely use their services in the future.

    1

    I really hate to share negative comments but I contacted Ron's Plumbing over a month ago. He claims that he sent an estimator to my house that I am rehabbing but I never received a report. I sent pictures to him of what I wanted and never receive a reply that he received the pictures; no thank you or I'll look into things for you and get you a price. I have called 4 or 5 times and left messages, text 2-3 times and emailed him. I have done everything to communicate he won't give me the courtesy of a phone call. All of my messages were courteous and professional, and I mentioned that not every job is a great fit but just let me know if you don't want the work so I can call someone else. Nothing! No text, phone call or communication of any kind. I don't understand how one can do business this way! It's really unacceptable! If you want a lack of communication, this is your company.

    5

    I am an electrician and I know what is good service and fair pricing - these guys are the only guys I use for plumbing - thanks Ian for a great job at my house

    5

    Super quick and helpful! He diagnosed the issue in no time and showed me everything. Very transparent and offered a great price. Would absolutely recommend to anyone in the area. Thanks guys!

    1

    Ron's Plumbing has provided multiple services for me over the past year, with a total cost of $6,000. While I was impressed with their hospitality and work quality, I think it is equally—if not more—important to judge a person or business based on how they respond when things go wrong.

    I recently encountered an issue where one of Ron’s staff members broke my cabinet shelf while installing my new kitchen sink. If the staff member had told me he broke the shelf and apologized for it at the time it happened, it likely would not have bothered me; people make mistakes. However, they did not inform me of the damage and instead left me to find it myself.

    The way Ron’s Plumbing has dealt with the issue has been downright insulting. Over a 16-day period, I called Ron four times, left two voice messages, spoke with his receptionist twice, sent an email, and sent three text messages. After all of this, Ron finally acknowledged that the plumber broke the shelf, informed me that they are not responsible, and told me they will not do anything to repair it.

    After paying Ron $6,000, I expected more.

    5

    They are excellent. We live in a Victorian house where nothing is a simple fix. We have called them twice now and our experience has been very positive. Reasonable charges and very professional work, from diagnosis to trouble-shooting.

    5

    It was the quickest, smoothest & easiest service I’ve ever received. I called yesterday for the service, the operator lady offered several time slots including a same day service. Ian showed up with a big smile & polite attitude right on time. After seeing the problem area, he explained several possibilities of the causes. However, he solved it with one try and kept my fee at minimum cost. Thank you everyone at Ron’s plumbing! You guys are great!!👍

    5

    Very m professional

    1

    Doesn't work in the city

    5

    These pros know there stuff! Call Joe, he will get you taken care of.

    5

    Great work and easy to deal with!

    1

    I went to them to do estimates, they said they will call me tomorrow, but they don’t , don’t waste your time with them ,

    1

    We had job that cost 15,000 and for a full job and the person who answered the phone kept hanging up on us and was not friendly.

    5

    Excellent service! Would highly recommend for all plumbing needs.

    1

    Called on a Saturday morning they told they would see if they could get someone to come look a the problem called back a couple hours later said they couldn’t make it there till Monday

    5

    Thay do a good job I would use them again if I need work done

    5

    I didn't actually buy anything but the two ladies at the front desk will make me want to come back!!

    5

    i highly recommend cocos plumbing! service was quick and professional!

    5

    They fixed the plumbing problem I had for THOUSANDS less than the first quote I received. Very happy with their work.

    5

    Joe R. was absolutely top notch. On time, did exactly what we needed, highly professional. A fantastic experience. Thank you!