HVAC reviews in La Vista, Nebraska

Returned home from vacation to a hot house. Temps had been in the 90s. Called controlled comfort Monday morning at 7am, Jake arrived at 8 and and had the AC up and running by 9:15. Our disconnect has actually melted, no idea why but thankfully my husband turned off the breaker when he checked the AC upon our return. He opened a panel and it sparked. Could have been much worse, but grateful for the quick response and fix!

The tech that came out to do my routine maintenance was polite and mannerly. He arrived on time. He listened to what I requested and assured me he would take care of it; which he did. He handled everything in a timely manner.

I’ve used this company for over 20 years and have never been dissatisfied with their work.

I like to thank Jeff and the whole staff there at control Comfort working with me on my furnace and air great service in great communication they helped me with my warranty through Goodman

We have use Controlled Comfort for years. They are always prompt and courteous and can be relied on to give great customer service. Neighbors have used other companies who tried to upsell them, but that never happens with this company. You can rely on their integrity and honesty.

We’ve used Controlled Comfort for years and couldn’t be more pleased! They are dependable and very professional. Chris has been out several times for routine maintenance and he’s always been on time and a pleasure to work with!

I called the on- call technician, Eric McFarland at 7 pm. Our air conditioning stopped working at 7 pm at night and our home was up to 80 degrees. He was wonderful, fast, efficient, thorough and found the problem right away! I would definitely recommend! He was very pleasant and professional too. Both my husband and I were very impressed! We were back in working order in no time at all!

Great service!! I called on a Saturday morning about the AC not cooling. Jim was here within a few hours. He called to let us know he was on his way and fixed the issue in no time. Jim was Great and knew what he was doing. I would recommend Controlled Comfort.

CC has been servicing our heating & AC for 16yrs and they STILL continue to provide professional and friendly service:
They call every Fall and Spring to remind us to schedule our contracted service; arrive on time AND call ahead to say they're on the way or if there's a delay; they offer to cover their boots to protect our floors; and they complete their work in a timely manner and let us know what they did (inside and outside) and if there are any concerns. Oh, they also clean up any debris from cleaning the heatpump, too.
One extra note, the office personnel ALWAYS has been responsive, professional and friendly over all these years.

We strongly recommend CC from our WHOLE experience with them.

Controlled comfort dropped the ball on our installation. They installed a rooftop 10 ton unit and got the MUD inspection but didnt line up the city inspection. So a few months later, when we were thinking we would get our final approval, things ground to a halt.

I called and Kelly leaped into action once I explained the situaiton. She said the company had been sold after we had our installation, and thats probably why contacting the city was missed. She said she would take care of it. Boy did she.

Shortly after that call, I got a call from the new owner Joe. Joe had a plan in place and had already taken action. Within hours, he got us inspected and signed off for our CO with the city.

Things happen, mistakes get made. But the sign of a good person or company is how they handle things. CC did outstanding.

Instead of excuses, Joe, Kelly and the rest of the CC crew made things right and did it in record time.

If you are looking for a HVAC company that walks the walk and takes care of business and thier clients, you found your company in Controlled Comfort!

Terrible! Stole from my basement and never replaced the unit that I bought from them when they said they would. Instead the guys left w my art and vintage guitar from basement. Left everything open and just darted away.

Chris arrived on time. Was very professional. He took the time to alert me to a potential future problem. He also taught me several things about how to efficiently use our system to get the longest life out of it and most effectively cool and heat the house. I really appreciated the little lesson and the heads up about a potential future repair we have used Controlled Comfort for close to 20 years. Love the company. They have great techs.

This is my first year with a maintenance plan from any business. My system is getting old. The two gentleman that did the first check were friendly and thorough. Today was my second check and again, the technician was polite and friendly. If my system runs all winter without problems, I will definitely be a return customer.

Controlled Comfort got somebody out the same day our furnace went out. They spent 3 hours figuring out the problem and fixing it. I appreciated the fixed fee for repair/parts.

I would give them 6 starts if I could. My wife and kids were at home while I was out of town for work. Jake from Controlled Comfort came out and got our AC unit back up and running and fixed with in an hour. They are great

They sent out a HVAC service technician named Eric and he did a great job. He worked methodically and efficiently to diagnose my AC issue. While he worked he answered all my questions and even explained in detail how my AC worked. If you want good service, provided by people that know what they are doing, then I recommend you call Controlled Comfort.

Phenomenal experience today. I called in the morning, Kathy was very informative and professional, tech, Kevin, called 20 minutes out, ran through his diagnostics list, discovered the problem, fixed, professional, made sure everything was firing on all cylinders, double checked pressures and temperatures coming out of unit. Wore booties in the house. Highly recommended and will be sure to be first person we call if we have any future issues with hvac. Thanks Controlled Comfort for a wonderful experience today.

Jake did a terrific job! He was professional both on the phone and during his service call. His troubleshooting of our a/c problem was very thorough, he was knowledgeable, on time, and he answered all our questions.
We won’t use anyone else but Controlled Comfort, they’ve always given us the best service and care.

I've have used Controlled Comfort for over 20 years. They replaced my AC and Heating System once and I subscribe to their annual service contract. I have always been satisfied with their service, honesty and professionalism. From the office staff to the service techs, I couldn't be more pleased.

We had a great experience with Controlled Comfort. We called and asked for help and they came over within about 30 minutes. Helped us diagnose the problems with our system and designed the solution we needed. All along the way they gave us all the information we needed to make an informed decision. Ultimately we trusted Controlled Comfort to replace our HVAC and they did a great job. Communication professionalism and efficiency all world class. Nice job to everyone involved. 100% I would recommend.

Controlled Comfort did a great job at fixing my AC issue. They handled all the warranty processing that was available and were very thorough with the servicing of the AC unit. Highly recommend them and kudos to Hank for doing a phenomenal job!!

Never use this company! EVER! They came to our house to fix a gas leak in our utility closet but never fixed the problem. Black Hills Energy confirmed there were still four leaks at the main manifold. And then they said we would have to pay full price for them to come back out and fix the problem immediately after they supposedly fixed this issue. Would not recommend.

In response to your comment, Black Hills Energy never removed a meter. And this is a completely different excuse than what you made before. Bottom line you were paid to complete a job that you failed at miserably and refused to make right.