HVAC reviews in La Vista, Nebraska

I called several plumbers on a Sunday morning. All were closed until Monday. My mainline was clogged. We couldn't use anything with water including toilets. I called Aksarben ARS. I talked to a real person. They sent Toby and Drew out in LESS than one hour! They had my pipe fixed within half an hour on the coldest day so far of the year. They also gave me a discount on a day I was willing to pay overtime but definitely expected weekend rates. I actually paid half of what another company charged me a few years ago for the same service!! Aksarben ARS is my new go too 100% of the time!! Thank you sincerely!

Quick response (met on Friday for estimate, installed on Monday). Quality products and expert installation along with taking the time to answer all questions and explain how our new system works--could not ask for better service! I had heard good things about Aksarben from others, experiencing it myself was amazing--they have a life-long customer. Highly recommend!

Aksarben, didn't stall us or put us on hold. Polite cheerful from office people to service representatives. We had to have a new waterheater and water softner. They sent Cody who asseccessd our needs. Then the next morning sent Doug and Jason to install. They were so friendly and professional. Replaced and hauled the old away. We couldn't have asked for better professional plumbers. We are so grateful. Thank you 😊

Aksarben called me to offer a discount for a seasonal tune-up on my hvac system since I've used them in the past. I've had no issues with my furnace all season long. They came after 11am on an 8a-12p window. After telling me that he recommended over $4600 in repairs for issues that he found that are "only a matter of time" before they cause the system to fail the tech left and now the furnace won't turn on. For context, the last time they came to do a $59 tune-up, it cost me over $2500 in repairs!

*Update* They contacted me and refunded the amount of the tune-up, which was appreciated. I declined their offer to send out another tech, and will be taking my business elsewhere.

Our thermostat stopped working in the middle of the night over the weekend. After trying to replace it ourselves, we called AKSARBEN. Matthew, was earlier than the original schedule and very polite. He explained in detail what we goofed and what needed to be done to fix it. He was in and out in about 2 hours and made sure we were all set before leaving. Our dogs (and us humans) are very thankful to have our air conditioning back.

The technician was very polite. He did a through check and left us with a copy of the things he checked.
New main plumbing line installed. The Aksarben team were efficient, polite, and kept us informed, also answered any questions we had. It took 2 days with minimal disruption. The yard had minimal disruption and will take a bit to recover.
I would recommend Aksarben. They treated us fairly, answered all our questions, and did a professional job

Aksarben was able to come out within a couple of hours and cure my "short cycling" issue with my heater. Tyler, the repair tech, was great and talked us through a variety of checks he was performing, ultimately finding that the MERV thickness for my filter was too thick for the unit. Cheap and easy fix!

We had such a wonderful experience with everyone we worked with. We recently purchased a home and ended up with backed up drains and leaky supply line valves. They were very quick to repair everything and were extremely professional and kind. I would definitely recommend hiring this team to come help with any plumbing needs.

Awful business!!! I just received a text message from them for a seasonal tune up LOL, which reminded me to leave a review. The guy showed up an hour late, tried saying I should have all the plumbing the house replaced. Mind you this was for a jetting service of my main line. Wasted so much time inspecting the house/plumbing just to tell me he didnt think jetting would help with our basement backing up, argued with him for a while said he had to call his boss to see what they can do. Said all they could do is snake the drain for $90. PLEASE dont waste your time and money!!!

The technician was very nice and respectful. I liked how he put shoe covers on when he came in however, what I did not like is the fact that I got the main line cleaning with the free camera scope that the camera scope has to be on another day and I took the day off today just to meet the technician now I gotta take another day off just to get the so-called free camera scope, which technically makes it not free because I kinda miss work to have it done and pay for it. The other thing is that it had too many hidden fees I could’ve went with another company where it was $99 to do the mainline cleaning and the free camera scope no hidden fees no separate Price to come just to come out so they wanted to charge me 80 something dollars to come out plus the $79 for the main line cleaning which that’s ridiculous hidden fees they didn’t tell me about the service fee. I don’t like surprises I like to know what’s going on upfront we’ll see what happens when they come back out once again I would like to express the service guy was very nice. His name was Dustin, and he was very polite and explain what he could thoroughly. It’s just the camera scoping guy should’ve been available. This is costing me too much. I lost $75 at work today had to pay 80+ dollars for the service then I have to miss another day of work another $75 so this is costing me too much.

My daughter had some pipe replaced. Yesterday the gentlemen that came was so nice and explained everything that they were going to have done today. Including the cost and my daughters options.The actual gentleman that did the replacement worked very hard and was very nice. He had a lot a work he had to do. He did it in a timely manner. Very happy with the work done. Thank you

Drew with Aksarben was my technician, and he was a pleasure to work with. He was extremely professional and knowledgeable, but most importantly, I truly feel like he didn't try to use any scare or sales tactics on me. I really appreciate that he took the time to explains things to me while also giving me multiple solutions and quotes for how to solve my issues. I will definitely recommend him and his company, and I myself will be calling them again for any future needs.

I am absolutely amazed with the care and the service they have provided! We found ourselves in a situation nobody ever wants to find themselves in, and we had to replace our entire furnace immediately. Tyler was so friendly and very knowledgeable about everything. David was also an absolute joy to work with (despite the circumstances lol). They explained everything in great detail and didn't leave us with any questions. They showed us how confident and proud they are of their work and how seriously they take their customers lives and well being. I has been an absolute pleasure working with Aksarben (again, despite the situation and having to replace our furnace). I absolutely recommend working with them.

The on call tech was friendly, flipped a price that was jaw dropping. He was there to sell and not repair and said we would get a call for a time the next day. It was 2 degrees, no furnace no hurry, right? I called them to cancel and there was nothing scheduled for us. And independent contractor was there 2 hours after I called. Fixed the furnace, $3600 less, agreed that a new furnace will need to happen in maybe 5 years. Will never call Aksarben again. Read my blogs for details.

So our heat went out at about 10 pm Thursday night 1/29 they didn’t have an over night appointment so they booked med 8-12 on 1/30. Alec showed up at 930 and spent time figuring out the problem and presented a solution. He was very knowledgeable, smart, professional and kind. I was very satisfied with the service and signed up for their annual membership, which includes discounts, preferred appointments and also maintenance before the winter and summer. I was so happy with alec service today he is amazing. And now I have heat and can nap since I work tonight. Thank you so much aksarben and Alec.

My service technician Gavin Winsor did an excellent job today. He showed me that I had put cc in my furnace filter wrong and corrected it for me, he even left me a diagram so it wouldn't happen again. He cleaned up the area affected by me not doing this correctly. He took his time with the tune up and now I have the assurance that Aksarben is the best service I can ask for. Thank you Gavin Winsor for your time and a job well done. Sincerely Rebecca Parmentier

The technician replaced two valves that had broken under the kitchen sink. They were very nice and informative. They answered all of the questions I had and were able to quote me a price for a water heater even though they were not here to do that job. Thank you for your help and getting the job done in a timely manner.

First we had Dillon, he was upfront and let us know we needed more work. Very professional. Then Russell came and he was amazing did great work but we still need more. He was very friendly and professional and let us know ow what was going on and told us the next steps. We have Paul coming with camera now,and may have Russell back to snake more. Highly recommend them. Thank you for letting me know step by step was is wrong and trying to help fix the issue. All are amazing men.

The plumber arrived on time, which I appreciated. However, he seemed quite young and didn’t have much experience. After looking at the problem, he told me he needed to open the wall — and said it would cost more than $2,000. Later, his supervisor came over and gave me a new quote: $850 just to fix it without open the wall.

Out of curiosity, I watched a few YouTube videos and ended up fixing the issue myself for $30. During that process, I also discovered that the tub drain was cracked — something they couldn’t figure out why it’s leaking until I pointed it out.

They still charged me $150 for the “inspection.” The original fee was supposed to be $80, but they added another $70 because the supervisor came.

To be fair, the plumber himself seemed like a nice guy and wasn’t trying to lie — just inexperienced. But the pricing and lack of expertise were really disappointing. I would not call this company again. If I can find a video online and fix it myself, a professional plumber definitely should have known how to do it.

Our process with aksarben was very smooth and professional. We bought an older home and set up a furnace tune up with the hopes of it being just that and reality of it being much more. Our initial technician was professional and walked through the diagnosis in real time. He presented all options such as repair, replacement, etc. we ended up replacing our entire HVAC as they were too old and broken. Financing and options were clearly laid out and we did not feel pushed to be upsold. Overall, solid experience.

Ryan from Aksarben Heating, Air, and Plumbing did a great job installing our new Aprilaire humidifier on our HVAC system. He was very pleasant to work with and took the time to clearly explain how the system works and what I need to do to maintain it. I really appreciated that he didn’t rush through the explanation and made sure I understood everything.

I was also impressed that ARS was able to schedule the installation the same week I called. Overall, a very smooth experience and excellent service. Thank you, Ryan and the Aksarben team!