HVAC reviews in La Vista, Nebraska
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Very impressed by Aire Serv and their technician Dalton. My A/C unit went out on a Friday afternoon and they had a member of their team out within an hour. They were transparent with pricing, walked me through the entire process and what was going on with our unit. Can't say enough good things about this experience.
Bonus: several of the team members are active reserve or veterans. -
The serviceman was very adept at checking our system and fixed our humidifier.
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Chris Andrews was the tech that came out to find out what was going on with our Amana PTAC unit.
Not only was he extremely professional and detailed with diagnosing the issue (sensor), but he got along great with our 5 dogs.
Highly recommend!! -
Very professional and knowledgeable,Juan did not cut any corners,he made sure that everything was running smoothly.
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Craig was my service tech and he came out to do maintenance on my furnace for the winter . He was so nice and explained everything to me so I understood what he was doing as well as let me know about a few things I need to do regarding some dust cleaning. Anyway he was fantastic, knowledgeable and just a real nice person to talk with!
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I recently had the pleasure of working with Dalton for our HVAC service, and I couldn't be more satisfied. He was incredibly professional and took the time to explain each step of the process. Dalton also provided valuable insights on how to maintain our system for optimal efficiency. Highly recommend his services!
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Craig Schumaker with Aire Serv was amazing, extremely pleasant to work with. He is definitely a service professional and was very thorough in fixing my AC, as well as replacing my thermostat. No complaints at all. In fact, the service went so well, I signed up for their maintenance plan.
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We were having some issues with the furnace during this cold snap. AireServe did a great job of getting to us during odd hours! Dalton was polite and got us heating back up! We have had their service plan for 15 years and have not regretted it!
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Gina, has been less than pleasing. Her attitude towards customers is appalling. I agreed for a full duct cleaning and coil cleaning after they came out THREE times for the same furnace issues. My children came down with the flu over the weekend so I needed to cancel and call back to reschedule when they are better. She called me at 8am today with the nastiest attitude. Sighing me, telling me that the technician only had me for the entire day and now he “has nothing to do for the entire day”. Just absolutely unprofessional the way she spoke to me. I’m not sure what you all expect customers to do when life happens and stuff comes up. Now, I will just schedule with Burton because don’t talk to me crazy expecting me to give you money. Lol
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I had to replace my furnace so I was apprehensive about meeting with the Comfort Advisor. Just a few hours after my Technician Dalton gave me the news I needed to look into a new furnace I met with Francisco who immediately set me at ease he was not going to leave me feeling I’m being taken advantage of. Francisco actually worked with me to meet my needs. Even better Francisco went out of his way to help me with technical issues with my smart thermostat. I highly recommend Aire Serv
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Lauren was very kind and professional. She explained very clearly the condition of the furnace and all our options.
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Dalton Was great and offered great service and was very quick and fast with inspection of our AC and offered great solutions for maintenance. Also changed our thermostat quickly as well.
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The guys were very knowledgeable and helpful when explaining everything. They were also very respectful of my house and my limited understanding of all things HVAC. I appreciate their work and am looking forward to future maintenance visits with the company.
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Dalton our service tech did a great job servicing our furnance. He did a thorough inspection and let us know our areas of concern. He was knowledgeable and able to explain our situation well. I would welcome him back into our home anytime. A great hire!
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Let me start this review by saying I am an American Home Shield client. American Home Shield for those not familiar with the company they offer yearly insurance policies to homeowners to cover the costs of major repairs to appliances, etc. I had issues with my A/C on Saturday 5/17. I booked a service appointment through AHS and received confirmation for service on Monday, 5/19. I continued to receive email confirmations through the weekend. This morning I received a call from a woman from Aire Serv telling me they could not service my A/C today because of the “weather”. She went on to tell me they could not send a tech to check my unit because it had been raining and the tech could be electrocuted. She said there were many people ahead of me and the first appointment they could offer me was 5/29! I explained I have a husband with severe health issues and he could not be in a hot house that long. She did not care so I agreed to the appointment but felt there was something off here. I then called another company who said they would be happy to come out right away. I then placed a call to AHS and told them this utterly ridiculous story I was told by Aire Serv. They apologized profusely and sent a tech within 2 hours from another company. Clearly, they also did not fear their tech would be electrocuted. Point of the story, I was lied to by this company’s representative. If Aire Serv does not wish to work with AHS policyholders, then say so. I would have appreciated the truth rather than the lie. Finally, I did mention I spoke with someone from their company on Saturday and this woman told me that was their virtual assistant and they have been having problems with it. Seriously? Terrible experience.
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Chris Andrews diagnosed and repaired my central air conditioner. Chris was very knowledgeable and thorough with his work. He also spend time showing me and explaining everything. Chris also has a very pleasant personality to work with. Definitely a great employee for you to have.
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The technician,Chris, is knowledgeable and conscientious. He has taken good care of the heating and air conditioning equipment in my home.
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You wanted nearly $500 to install a smart thermostat?? I already bought the thermostat. Takes maybe 45 mins to do. I wasted $89 for you to come by. (Another HVAC company did it for $200).
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Dalton was so professional and thorough in his inspection, repair, and maintenance of our units. My husband has requested that Dalton be sent to do all our service work. He’s been in sales and service in his entire life and was utterly impressed with Dalton’s knowledge and professionalism. We request that air serve give him a big raise or bonus for a job well done.
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I couldn’t be happier with the installation service. The team was incredibly professional, worked efficiently, and maintained a neat and organized workspace throughout the process. They paid great attention to detail and ensured everything was completed to perfection. Their excellent work truly exceeded my expectations. Highly recommend them for anyone looking for top-notch service!
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Service was really good and quick. The person who helped me really understood the system and was able to explain it to me in laments terms which was really nice. It took a week to get an appointment, which was not ideal since it was the hottest week in Omaha. That’s the only negative thing I can say. Beyond that, it was a great experience!