Home Services reviews in Omaha, Nebraska

Jessica and Jamie did a great job. It was so pleasant to return to such a clean and fresh smelling house!

very professional excellent job would highly recommend.

Courteous, accepted critical feedback -
Very thorough. Offered ideas, used initiative.

the crew did a great job. my place looks great now

We Have been very pleased with the service both the cleaning and professionalism of the staff.

Katie, Lara and Zack were quiet, efficient and exquisite cleaners. My home is more than ready for the holidays. I am having them back twice a month.

The crew today were organized, thorough, attention to detail. We would like them to clean every time 5 stars

Had the ninjas out to clean for the first time this week, and they did a fantastic job. They cleaned everything top-to-bottom and my place feels so clean! Thank you!

They do a wonderful job and the ladies that come to do the cleaning are nice and respectful. Floors were squeaky clean! They are also great about adding a special job to each cleaning (like cleaning the oven)! Really nice and very easy to work with.

My initial clean was amazing. Each following cleaning was not the greatest though. They charge and fee for everything you can dream of. When you complain about a cleaning, they simply offer to let you pay full price for them to try again. When you cancel they will try to sneak an addict service charge on.
I wouldn't reccomend beyond a one time clean

I am not sure what I got. Table tops were cleaned but lamp was not even lifted to dust under leaving clean top with glaring pile of dust visible under lamp. Glass tops still with noticeable marks and dust bunnies on floors in corner. Guess my idea of clean is not the Cleaning Ninjas’s idea of clean. Wish I could post the pictures.

These guys are awesome and do a wonderful job! I've used multiple other cleaning services and I have NEVER been satisfied. I have never been disappointed after a cleaning with Cleaning Ninjas.

The Cleaning Ninjas were very professional and worked fast and thoroughly. I also like the rotating extras they offer bi-weekly clients like oven cleaning, cleaning the fridge etc. In my opinion it is well worth the expense.

What a disappointment that I can't get a call back from Katherine when I have both asked and been told that she would call. Thus I'll leave my review in public for others to see what kind of service they can expect.

Horrible cleaning, terrible customer service! I will never use this company again or recommend their services. We built a new home and our builder's cleaned the house beautifully. I quickly signed up for biweekly Ninja services shortly after to keep the house in good condition. However, that is NOT what we got!
After several months and attempts to get things rectified, all we have been left with is a dirty house and terrible customer service.
All the mirrors were disgusting - left worse than they were before they cleaned. Pink mold started growing in the showers and toilets. Two items were broken on two different occasions. They offer a service of folding and putting away laundry for $5. They would inflate the number of baskets folded and charged $7.50 (if you use them, be sure to get a detailed invoice otherwise you'll never know - or better yet, don't use them). (After ONE cleaning with a new service, these issue were all resolved - also at a better price!).
When I called to work through this, and I was happy to work through it - I think these situations should be a win/win. But they would tell me they would get back to me, they never would. I asked for Katherine, but she was always "busy." Including the time she, unknowingly to me, answered the phone and passed me onto her front line associate. I asked to speak with Katherine and she was unavailable.
I should have taken more pictures of the mold and broken items, but was focused on trying to work with them instead of taking a bunch of pictures.

Sincerely,

Completely Dissatisfied Customer

Ninja day is my favorite day of the week! I know after each visit my house will be beautiful and clean (not an easy task with 2 indoor cats). The ninjas go out of their way to make sure that their work is up to the customers standards. I have NEVER had an issue with their performance, but if I did I know that they would come back to my home and make every effort to correct it. They even went out of their way to clean up a mess made by my one of my cats who was ill. I know they take pride in their job, have fun with it, and it shows. They are easy to contact and always return phone calls/e-mails immediately. If you are unsure about hiring a cleaning service, hire this company. You won't regret it.

They always provide a thorough and consistent cleaning service. If we ever have a concern it is taken care of quickly. When having to reschedule it is always a very easy process.

The Cleaning Ninjas cleaned my 3700 sq ft house today for the first time. They did a fantastic job cleaning and I am very pleased with the results! Their communication from start to finish was amazing as well. They offered a quote via email when I requested it based on the square footage of my house and were even willing to give a second quote with subtracting my finished basement from the square footage so I could compare. They replied to emails promptly and professionally and answered all my questions, and my phone conversation was pleasant as well when I made the reservation. For the actual cleaning, Libby, Nya, and Melinda came and were super nice as well as doing a great job. The house awesome, thanks!

My first time using cleaning ninjas was when I Air BnB'd my apartment but also didn't have the time to do a full clean due to some work commitments. I was so impressed the first time that I decided to use my next raise to start treating myself to a monthly clean. :) These people are for real EXPERTS and the cost for a regular monthly clean is surprisingly affordable.

I'm not untidy by any means, but I have a fairly intensive work schedule, and two cats + regular guests means that the accumulation of dirt, dust and grime can get exhausting. They get into the nooks and crannies and make every part of my apartment look sparkling. So grateful!

I love my cleaning ninjas, the day they are at my home is always the happiest day of the two week period to come home on, as its so nice to come home to a clean house, with fresh sheets on the bed. They are reliable, thorough, easy to work with, friendly, and I appreciate their sense of humor.

The Ninjas do a great job, paying attention to the small details. It's great when they send the same crew each time, so they become familiar with what they are to do in your home.

I simply could not be more pleased the first cleaning from Team Brilliance of the Cleaning Ninjas! From the moment I walked in the door, I knew the results were going to be great. In addition to the thorough job they did, I was impressed by the team's interactions with me...friendly, respectful, & ultra professional. Thank you, Cleaning Ninjas for practicing everything your website indicates you do!!