Plumbing reviews in Omaha, Nebraska

Very helpful service!

Friendly people , dock just tight to get into

Good service and helpful people

It took more time of me calling around than it took for Dustin and his partner to show up to fix my 2 broken pipes. Dustin did a great job, he literally worked around me and had shoe protectors on. I would highly recommend him to anyone.

They are great. They went above and beyond the call of duty. We had a backed up tub that also needed replaced and it was a lot of extra work and they did a great job and were the best prices I could find. Are toilet started leaking from below and all I did was text them and they came back out and fixed that problem too. They are the only plumbers I will ever use.

I had the most unfortunate experience with this company. Sure they were prompt after I had called but they didn't listen when I explained that the toilet paper holder had fallen into the toilet and been flushed so they just pushed the holder further into the toilet and caused my four-plex to not have water for a weekend because the holder became lodged in the downstairs piping. When I called to explain that my landlord didn't want them to come back the owner, Cali, was incredibly rude to me. She even resisted in telling me her name (when asked her to spell her name she asked why to which I responded for my records so she quickly sped through the spelling making sure I wouldn't be able to catch it) and didn't want to take my phone number to call me back, I couldn't believe the unprofessionalism and lack of pride in proper business ethics. The next morning the plumber called and berated me about not explaining the issue and for calling the owner to complain. The plumber was incredibly mean to me and yelled at me saying I should have been more clear and he feels sorry for my boyfriend for having to deal with me. He went on to explain that my boyfriend was much easier to deal with. After this I felt justified in asking for the money back we had spent that resulted in further damages. This was met with serious resistance and arguing matches with the owner, Cali. She told me how I was wrong in every way and it wasn't until I made it clear that I would take this to the BBB and dispute it with the credit card company that she agreed to return the payment. I wouldn't recommend this company to my worst enemy.

We have always used Two Men & a Snake to unclog our main drain about once a year (tree roots). Last week I came home to find water all over my basement floor. Ray was here within half an hour and found it was our hot water heater. He helped us drain it so we could replace it. The next day we came home to another flood! Ray was here, again, within 30 minutes. The shut-off valve had rusted out and slowly refilled the leaky heater.
Ray showed true professionalism even when we did not. He was the calm during our storm! We cannot thank you enough!

They fix my plumbing problem just by looking at where it was leaking in my basement the technician knew right away that it was my bathroom toilet upstairs. That company did an excellent job even with the mix up in the claim of not being a sink but the toilet instead. Thank you Two Men And A Snake for all your help.

We had a hose bib burst and flooded part of our basement, after calling numerous omaha plumbers that claimed to be 24/7 or emergency and only getting voice mails two men and a snake answered. They were at our house within 1 1/2 hours (only because the plumber was on another call). They were kind courteous and fixed our problem in no time. The pricing was extremely reasonable, and I didn't feel like I got gouged for an emergency call, even though that is what I was prepared for. Being in the construction industry myself, it makes me feel good that their are others out there acting in good faith. Thanks Kris for your hard work!

Not happy with the way we were taken advantage of with this company. They came out to clean our sewer line as it was requested when selling our property. After cleaning it they said they needed to come back and replace a piece of the piping which entails digging 12' into the front of our yard which also costs $4,300. I then got two other opinions who spent 3 hours cleaning the line which we paid two men and a snake to do, both the other companies said there is a low spot but nothing that needs to be replaced at all. I then called Two men and a snake back as I felt I had been taken advantage of and we paid $570 for nothing as it wasn't even cleaned out, the woman on the phone said "well there is a crack in your pipe." They had previously gave me the explanation of what was wrong with our piping and their recommendation and not once did it say it was cracked? I feel they wanted a job and wrong for a company to do this to their customers!

This review is long overdue. In February of this year I had Rick and Jordan at my house to take a look at my sump pump. It wasn’t draining and I was in quite the bind. Jordan, was training at the time and Rick would ask him questions. Jordan was VERY Knowledgeable and professional. Rick was the same. He would allow Jordan to let him know what the plan of action would be, and Rick would step in if that was any issue with his plan of action. They were both very professional and on time. There was even a part that needed to be replaced and they worked with my home warranty company without any issues and I only needed to pay the deductible. Thank you Rick and Jordan!

John was on time and very professional. They said the time arrival window was 1p-3p. John was snaking our drain by 1:16p. If only other service companies could be that timely. We've only made the mistake of calling Burton once. We've gone to 2 Men & A Snake ever since for our plumbing needs. 10/10 recommend.

Ron and Calvin are the best! They arrived when expected and got the drain clean! Both are pleasant and answered all my questions!

I have used 2men and a snake awhile ago when company was first started. Joe molecek told me to call back then! Which guys working for you like Ron and Calvin your company will continue to grow!!
Thank you

Our main line backed up flooding into our basement Rick and Chris came out the day I called. They worked me into their schedule last minute. They came out were very professional and were able to get the clog taken care of without any problems. Explained the situation and were very open with what the problem could be and how best to stop it from happening again.

I took the quotation for pipeline and i got an estimate of 1260 (as per him it will be done in 700 to 800 )but he said i am estimating extra for any problems we face and in any condition the bill will not be more than 1260 in any case .
After work was done they gave bill of 1800$.I said ill take to the manager and she was very rude and said they cannot do anything you have to pay or they will take out everything they installed and wont make it as it it was before .
They are not professional -->
1) for each T or pipes they would go to Menards every hour and bring only one pipe or things. Then after another hour they will again go to Menards to buy same thing .This will happen whole day.
2)They did not glue the pipes. Luckily before starting water we observed it and saved some time and they had to apply glue to fix pipes.
3)They would say some parts are not present and roam about for 2-3 hours and say its not available any place around.
4)All plan was discussed how it has to be done but they will say its not discussed, so please write that down in estimated. They will never write in estimates and later on they will blow your bill 50-60%.
5)whole day they will be fighting with each other and pass hours.

Neither the manager nor employees will help you and threaten you for the extra money. They would say we had to but some extra stuffs and the money is for it .if you ask items added extra they will threaten you and say you need to pay any how else collections team will collect it. He also threaten to taken out some parts of pipelines and say if you don't pay we will not start water supply.

Please be aware of this company and plan to have 60-70% bill rise above the estimates. The company is so cheap they would buy pipes and t's only one piece at a time and go every hour to Menards to buy another one.

Do not go to them. They are very overpriced and will try to get more money than needed. They came to my sisters house couldn't unclog and said that they would have to drill and the estimate was around $900 my sister paid the fee for coming out and trying to fix it which I was still unpleased. She called Royal Rooters and they charged her another $130 BUT FIXED THE PROBLEM. I spoke to management and asked to get this resolved or try to get my money back and have yet to hear from them. I sent them a copy of the invoice from royal rooters as they asked. Very unprofessional and looking for easy money. Would never go to them or recommend again.

I am a Realtor and called to schedule an appointment to scope out the sewerline for my clients. As a realtor, I have to schedule and coordinate with multiple people so when I have a time set and the service provider says they will be there I expect them to be there. It was 10 till our appointment and did not hear anything so I called there office, there was no answer so I texted the number the recording gave me. With no response after 10 minutes, which was when we were scheduled, I decided to call the number I texted. Callie answered. I asked if we were still on for our appt and she said yes but then proceed to tell me for the first time that they give a 2 hour window and try to make it as close to the appointment time as possible. She told me that nobody was on there way yet and would let me know when they would be on there way. I'm writing this 60 minutes past our appointment and have just received another text, after multiple failed attempts to reach her by phone, that she has not reached anyone yet.
As a realtor, I understand that things go wrong and you can have a bad day. But lack of communication and a lackluster job at setting expectations for myself and my clients is my constructive feedback I would give this company. I hope this review is a catalyst to help them improve there systems and communication with prospective clients.

Update: since they missed our appointment they have reached out to me to reschedule one. They said they would give us a discount and would make sure that they were as close to the time as possible and apologized for all the inconvenience that was put on us. My clients decided to get the discount and continue to work with him.
This time I did get a call about 15 minutes prior to our appointment that they were going to be late about 20 minutes. They showed up 30 minutes after our scheduled time and was done within 20 minutes scoping out our sewer line. We did get a discount of $25.

We have always used Two Men and a Snake. They have done great work and stand by it. JOHN came early on a Saturday on a Callback and did a thorough job to make sure it was done right. We highly recommend John and this company for all our plumbing concerns and needs.

Terrible, terrible, experience with this company. They were never on time or could even bother to inform my fiancé or I that they would not be there when they said they would. They misdiagnosed what actually needed to be fixed, received money from our home warranty and put us on the back burner when we called stating our pipe was still leaking knowing that they had already received the money and it would only cost THEM money to come back out. Please, please, choose a different company if you want the job done right and in a timely manner!

I definitely won’t recommend.
My building manager got them to fix my kitchen sink. It was a work day so I came in 15 minutes before the guy so that I can open my apartment and I left to go back to work before he came.
I came back about 15-20 minutes after the guy left, the kitchen sink was fixed, but I noticed something weird in the bathroom, someone had been in my bathroom, left the toilet seat up and used the towel I use for my body to clean up something they spilled on the floor, I called the guy and of course he denied it.
When I called a second time, the guy confirmed that no one else had come into my apartment and I returned shortly after he left.

I know my toilet seat didn’t lift itself up, and the towel didn’t just magically fall on the floor and magically soak up some liquid, because I hung a smaller towel on top of it and that one was roughly tucked into the towel holder, while the other one was on the floor. If the towel fell, the one on top should’ve also fallen. Also there was no leakage of any form on the floor of my bathroom so where did the liquid come from? I used the bathroom before I went back to work so I know that’s not how I left it.
I found the whole ordeal very disgusting and disturbing.

They came to our house to address some issues and started the repair. Then they were supposed to call back with a quote to do more work and disappeared. Never responded to multiple messages left for them. They just want to keep the credit they said they would apply towards the additional work they were supposed to do. Had someone else come out and they said it looks like nothing was even done. Do not hire