Appliance Repair reviews in Las Vegas, Nevada

4.5 based on 995 reviews Back to the listing
    1

    I scheduled the 2nd of 2 A/C repairs through our home warranty and again they sent Alex with Sears. This time there was a second man with him. On this visit I reminded Alex that all he did last time was replace the thermostat. I have since replaced the filters and the batteries in the new thermostat and the A/C still is not blowing cool air or anything. On Thursday last week when making the service request there was no ice present, yesterday when they came out there was ice present. Alex did nothing but berate me about how the filters must have been extremely dirty and thats how the unit outside became iced up. I said no I changed the filters more than two weeks ago and again they had a little dirt on them but not bad and I still replaced them anyway. Alex then asked me to show him the dirty filters in order to prove to him they were not that dirty and I again said it was more than two weeks ago and they have since been taken with the trash I don't keep them. Then Alex insisted I was using to thick of filters and thats what caused the system to freeze up, Ibsaid by all means please feel free to take the ones that are in there out and see for yourself how thick they are. Alex did nothing but shine his phones flash light on the outside of the filter vent and say look its been tucked up into the ventilation tube, I said no I use a double sided tape to help me keep them up there when I replace them turn off the units and see it won't come down. Alex never did go into the attic or do anything beside berate and accuse of of breaking the A/C. He told me to keep the down stairs unit off for 34 to 36 hours, then turn it on if it doesn't blow cold air or if it freezes again to reopen another ticket and he left and closed out the work order. I then called Goettl who sent a tech over within an hour and 30 mins (far less time than I waited for Alex to show up) and he checked the entire system top to bottom, showed me pictures of how badly the system had wear and tear, including but not limed to the leak in the freon system, the faulty wiring and some burnt circuiting. The system even back in April is probably what caused the thermostat to fail and has been needing to be replaced. So we have been paying hundreds of dollars in deductibles for Alex to come over and do very little for his pay and then to belittle and berate me in front of a trainee while neglecting to do his job duties that he is paid for. This is extremely unacceptable not just from the employee but that Sears allows this kind of employee to continue to work for them. And you can't tell me that no one has complained about his behavior and his lack of responsibility in the past. The first time he was here he tried to get me to hire him to replace my A/C for $500 on the weekend when he was off. Don't know what $500 was going to get me but I do know it wasn't going to be a working A/C unit thats for sure.

    5

    Fast, friendly and efficient he knew exactly what needed to be repaired. Great experience great company great technician thank you.

    2

    Dishwasher panel went out in November. Part was ordered and it finally came in but to my address. The tech finally came January 10th to repair. Thankfully I only had to pay my $75 deductible due to warranty.

    5

    Rikki was extremely knowledgeable, efficient, and thorough. Wish we could request him if we need any future repairs.

    5

    Rikki S. was an excellent technician. He arrived on time. He was very pleasant and professional. Repair was completed quickly.

    5

    Rikki did a great job. He completed the job in less than 1 hour. Very happy with my Sears Protection services.

    5

    Rikki with Sears Appliiance Repair provided amazing service. He was very mindful of my time. He notifed me with an email and updated me with a phone call when he was in route. Once at the property he took the time to explain to me the problem with my dryer and give me my options. I would recommend him to anyone. It was a pleasure to experience top notch service.

    5

    Good job. Fair price.

    5

    They were great. Came on time. Did the work well. Highly recommended.

    5

    I have used AAA One Stop twice. Once for an icemaker repair, once for a new compressor for the fridge/freezer. Now is not the time to be buying a new appliance. Both repairs were completed and the unit works great. He didn't only replace the compressor, he cleaned and tuned the fridge/freezer up. He exceeded my expectations and will use again.

    5

    I had a horrible, one month long experience, with the previous appliance company I had hired. Then I had some luck with friends on Nextdoor. I went with Donna Jones's suggestion and called Mike at AAA One Stop Appliance Service. I am so glad I did. Mike found my problem very quickly. I am now up-and-running and I have lots of ice cubes!!! Yay!!!
    Thank you very much Mike and Son. You guys deserve 10 stars!✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨

    5

    I'm so glad that I found such a responsive and reliable local service provider online! I sent a service request online for a gas stove/oven unit, and Michael responded it almost instantly and set up the appt. for the next day. Upon on-site visit, he contacted me with the issues identified as well as the parts and cost to fix it. He ordered the parts and fix the problem on a Saturday! The parts are not cheap these days as we all know, but Michael's professionalism and dedication is impressive. He is now in my contact list as we now know who to call next time for reliable and reasonable services in household appliances. Thank you Michael!

    5

    Michael went above and beyond trying to find the cause of my stove’s orange flames. He made two trips on two different days to make sure that everything is working fine. He never asked for any charge until everything was fixed. If you’re looking for a local business owner, who does the work with his own hands and takes his time to do the right job then call Michael you’ll never be disappointed.

    5

    When you make the mistake of going with a national company whose tech sends a dryer timer when you need an inlet valve for your washer that has been down for two (2) weeks, who do you call?? You call Michael at AAA One Stop Appliance Service.

    After reaching out to see exactly what we needed YESTERDAY, he was able to get the part, and come out TODAY to make the repair. Emergency charge, no. Fee for expediting the part, nope. Gouge the customer & make a quick buck, no way. Friendly service at a reasonable price from a knowledgeable guy who cares about his customers who will now never call anyone else.

    5

    This is the second time Plamen has come to do a repair and I won’t use another company. I appreciate his professionalism and expertise, and he was great with my dogs which matters! He was very thorough and left me with a working dryer. Can’t say enough good things about the service!

    5

    Amazing service!!!! Great price! The repairman Plamen diagnosed the problem on the phone. He arrived on time and fixed the problem then had another needed part in his truck also! Fantastic company that I will use from now on! Used safety precautions, put on booties and wore mask the entire time. Wonderful personality and great social skills too. I am so happy I found this reasonably priced company with so much knowledge about appliances!

    5

    I am so impressed with Revolff! My washer wasn't draining right. I first called the people listed on the whirlpool site but when they came they didn't even touch the machine, then tried to get me to do repairs that were not correct. Plamen from Revolff came on time, and was super positive and pleasant. He got down and really looked in the machine, and actually diagnosed what was really wrong with my washer. Then instead of trying to get me to do costly repairs, he was HONEST and told me it isn't worth it, better to just buy another washer.
    I will definitely use this company again for my next appliance issue, and I will refer all my friends. Thank you again Plamen!
    --Also, he was super nice with my dogs, and tried to hire my cocker spaniel to be part of his team lol.

    5

    Plamen and his team are awesome. They are efficient, they always take photos and give us a full report, and the repairs are quality that keep our tenant's appliances lasting longer. Our company wouldn't use any other appliance repair!

    5

    Plamen was amazing! He was very responsive, professional, and educated me about what was wrong with my dryer and how to avoid the same problem in the future. 100% will recommend to others!

    5

    Seriously these guys go above and beyond. Their quality of work is superb. Their care for the customer is superb. Plamen was beyond devoted to getting the job done right, and on time. Thank you

    5

    Excellent service from start to finish. Office staff was extremely helpful and knowledgeable about our service call. Technician was on-time, thorough, extremely professional— He really knows his trade. Would not hesitate using Revolff again.