HVAC reviews in Las Vegas, Nevada

Such a relief to find an HONEST company to do business with! Another company came out and was trying to get me to spend lots of $$$ on replacing parts and units and then when Royal (Landon) sent Mario out it ended up being a $10 part and it’s working like a champ!! I will definitely be using them again and referring others as well!

My husband and I have been serviced by Royal Refrigeration through 3 homes and for 30 years now. We highly recommend this company. They are honest, friendly and intelligent. We feel safe with them and would not hesitate to recommend them!!

If it’s common to charge labor when you are driving to pick up the part I will change to a 4 star rating. Starting a project one day (Friday night) then not returning til 430 the next day (Monday closed on weekends) and got charged 2 hours labor for driving. Service was good I mean I have cold ac now, tech was nice. He also didn’t show up until 430 the next day and then said you got charged two hours cause I had to go pick up the part. Well why weren’t you here at 930am (2 hours after they open). Just feel like since the part went bad why do I have to pay for the labor they should charge the company of the unit for the labor and not the person who bought it. It’s not like I made the thing that broke down. Sorry you offer a ten year warranty with the unit smh.

I had both of my ac's replaced last year and have not had any problems with them at all. I also have Royal come out twice a year to check out both systems. I will not use any other company, they are the only company in Las Vegas that i trust. I would give them 10 stars if i could.

I've been using Royal Ref.for our 44 restaurants since 2009. I've used many companies over the years, and Royal is by far the best. We have a service contract for both hot side and cold side, and they do a fantastic job keeping our equipment in top condition. I highly recommend them.

I made an appointment around the holidays in November 2018, and they were able to come out and service my AC unit. There was no long wait time. The rep was early for the appointment. The rep was friendly and out going. The price for the service was not bad. I would recommend and use again in the future. Thanks for everything Royal Refrigeration.
Brandy Delgado

A huge thank you to Elysia, Landon and Mario at Royal Refrigeration! We are super pleased with both our new AC & heating units. Not only did were the prices great but the service was outstanding. We were impressed with their attention to detail as they got here at 8am and left at 11pm on a Saturday and did not even take a break for lunch.

My husband and I were shopping at Costco when we were asked if we would be interested in receiving an estimate for a new air conditioner. Long story short we received a quote for a new 14 SEER AC unit for 13,467 dollars!!! We were in sticker shock and asked our neighbor who they had used for their new AC unit. They told us about Royal Refrigeration AC, we called and spoke with Landon he was very upfront and honest with how the Costco program operates. He then sent Al out to look at our old unit and see what we needed. Royal sent us an estimate for 6800.00 dollars for a brand new 5 ton Ac unit!! They sent out their crew and the techs were respectful and wore little booties to ensure they wouldn’t dirty up our carpet. My husband and I highly recommend Royal Refrigeration Ac thank you 🙏 to the entire Royal team you have a customer for life!

I called Royal out over the winter to do preventative maintenance on my unit. The dispatcher Danielle was so helpful in scheduling my service, very polite. Rich came out and performed the maintenance and was extremely professional and thorough. I highly recommend this company. Great prices!

We purchased a new air conditioner from Royal Refrigeration in March of 2020 after doing extensive research. We had several other companies come out and give us a quote and decided to go with Royal Refrigeration. We consider it one of the best decisions we have made, we are new to Henderson NV. from Los Angeles and were not familiar with the service companies here.
We purchased a new AC and heating unit from Royal, they were HONEST as well as knowledgeable about their products (Landon M. the manager is very honest as well as knowledgeable about the AC and heating units they sell) Royal Refrigeration has an excellent AC & heating unit, the pricing was affordable and not over priced like the other companies that came out and gave us quotes before Royal.
They arrived on time for the initial install as well as the six month PM, they worked quietly all day from 8am until they finished and the PM went just as smooth.
We have a home warranty policy that we paid for 3 years in advance, however we are totally comfortable with Royal and therefore wanted them to perform all PM's going forward. Royal only charges 69.00 for each PM, which is very affordable.
I would recommend Royal Refrigeration to anyone looking for excellent customer service, excellent AC and heating units, HONESTY and FAIR affordable pricing.

This company now has one of the worst managers and workers I have ever dealt with. They installed a mini split for me back in January and they overcharged me so much, they came coming back time and again to keep charging more, that’s the way they work. The manager now is completely shady, lazy and there is no accountability for their work. First time I turn the ac it doesn’t work and states WE DIDNT SELL YOU THE UNIT, CALL HOME DEPOT. that’s the end of it. I gave them a chance to come out and make good on their job and that’s their response. I am going to make it my job that anyone I encounter to HIGHLY NOT RECOMMEND this company because no one should be throwing their money away in the garbage such as this company.

These guys went above and beyond. Not only did they offer me the best price they also installed the best new products available. I replaced 2 full units. Including both outside units and 2 attic units. All work was done inn1 day. Wish I would have called them sooner. My house gets ice cold now. Thank u Royal Refrigeration for everything

It's rare to find a company that truly takes pride in what they do. There manager landon was so easy to communicate with, and they're techs were very kind hearted and friendly. If you're looking for honest, skilled professionals who care about getting the job done right the first time. Highly recommend and will definitely be using them again in the future!

5 stars every day! Thanks for keeping us up & running. We appreciate your attention to detail & prompt service. Highly recommend!

Great company. Called them today at 7:30 AM when they opened to report my air conditioner blowing out warm air. They came by 8am. Fixed by 8:30. Faulty Capacitor. Love the service from the person answering the phone to the technician who fixed the air conditioner. Keep up the good work! Thanks for a job well done.

Ray was so quick to respond and his guys were out as quick as possible! And a great price!

Was referred and was very pleased with there service. They did a great job! I would recommend there service to anyone looking for service on there air conditioning unit.

Great company. Brian is an excellent technician. Truthful, honest and respectful. Remember to change your air filters guys, lol! Thank you Stay Kool! Awesome service!

Technician was prompt courteous and knew his job .

I had a great experience with Stay Kool. They were on time, professional, and extremely dependable from start to finish. In a city like Las Vegas where it can be hard to find people you truly trust, these guys stand out. They did exactly what they said they would do, no excuses, no delays. You can tell they take pride in their work and care about their customers. Highly recommend Stay Cool to anyone looking for reliable service.

Stay Kool Mechanical did a full duct cleaning at my place and did a great job. Very professional, showed up on time, and made a noticeable difference. Highly recommend them.