Plumbing reviews in Las Vegas, Nevada

Hired Canyon to replace my water heater and repipe the water main. They were professional, friendly, and quickly came to perform the work required in a timely manner. I would highly recommend them to anyone looking for plumbing needs.

I’ve used Canyon Plumbing a few times now and every time has been a great experience. Most recently the Plumber Cisco came out because I had water pressure issues and some sand looking debris in my toilets. Cisco found that my water softener failed and pushed the media as he called it through the pipes and clogged all the plumbing fixtures. Cisco was able to provide a cost and was able to replace the water softer, unclog all the fixtures and drain the water heater. He was such a nice and knowledgeable guy. I really appreciate Cisco giving me a courtesy call when he was on the way. Thanks Canyon Plumbing!

I requested via email a quote for a new toilet for my home. I promptly received from Customer Service Manager Erika Mendoza a quote including pdf spec sheets for the tank and bowl.

I spent the next month or so doing research on other plumbers, toilet brands, features, pricing, etc. I made some revisions to my request and sent those to Canyon Plumbing. Again, I received a prompt reply with a quote and spec sheets from Ms. Mendoza.

Another month or so passed before I finally decided to make the purchase from Canyon Plumbing. The installation was scheduled within a few days of my purchase.

When Fernando, the installer, arrived, he listened politely and intently as I described some concerns and special requests, with which he complied. The installation was clean and professional, and he was obviously experienced.

My existing toilet was more than 40 years old. The flush rate was about 3.3 gallons per flush (gpf). New toilets today are limited to a maximum 1.6 gpf, so that was a big concern for me. I chose a Kohler Wellworth toilet with 1.6 gpf, and I'm very impressed so far with its performance. I'll spare you the details, but I can say that it easily managed flushes that would have clogged my old toilet. It flushes very quickly and quietly. We'll see how it's doing in 40 years.

Overall, I couldn't be happier with the service I received from Canyon Plumbing. I don't expect perfection, but I appreciate those who strive toward perfection. Both Ms. Mendoza and Fernando did that.

I would totally recommend Canyon Plumbing for anyone who needs good, professional, reliable plumbing services.

Been working with Canyon Plumbing for years. Awesome team and have always had great communication. Our water heater stopped working and tech was out same day. He knew right away what was needed and was able to locate the part for us to get our busy family household up and running!

I specifically searched for a local, veteran-owned business because I wanted to support one in our area. We called for service because we genuinely did not have the time or resources to handle the issue ourselves.

When booking, I understood there was a $69 estimate/service fee, and I was fully prepared to pay that. I also understood that this fee would be credited toward the final bill if the total exceeded that amount. However, during my follow-up conversation with the owner, he stated that if they only charged the $69 fee they would lose money, and that service calls are usually $200–$300.

The biggest issue was lack of transparency and lack of customer approval. I was not given clear pricing or options before work was completed. I was presented with the option to replace a part that was still working (due to smell). After looking it up, I saw the part was around $6 at Home Depot, so even with upcharging I expected something closer to a $25 addition. I should have asked cost, but as a customer I also should have been PRESENTED information.

When I was presented with a final bill of $260, you can understand my shock. Thankfully, I had a credit card I could use, but what if that bill had been $600 or $900? I was never given a voice in whether I wanted to proceed at that price point.

I asked for an itemized invoice because I wanted to see the labor rate, the cost of parts, where the $69 credit was applied, and where the advertised 10% military discount was applied. I was told, “our company doesn’t do this.” That felt like a major red flag, and it did not help rebuild trust.

The owner did admit we were not given the military discount their Google listing advertises, but they did not offer to apply or refund it.

During the call, the owner also stated the technician was at my home for an hour, not including drive time. However, the technician was already in our area (which I appreciated because it got us on the schedule quickly), and the time spent at my home was approximately 26 minutes, including work and providing a quote for a water softener. I have timestamps from my Ring doorbell.

The owner’s proposed resolution was to send the technician back out to continue troubleshooting the issue that was not resolved on the first visit, “free of charge.” While I appreciate the offer, it does not correct the original problem… which was being billed $260 without transparency or informed approval.

After the conversation with the owner, we cancelled the follow-up appointment and decided to discontinue service with the company. I gave 48 hours and multiple opportunities prior to sharing our review for the owner to correct the situation, but that did not happen. I clearly stated I wanted to leave a good review, but that did not seem to matter to this business.

The technician himself was professional and I have no negative feelings toward him. My review is strictly based on management, pricing transparency, and accountability.

Cisco from Canyon Plumbing did a fantastic job today! He fixed our leaky kitchen faucet quickly and was incredibly helpful. He even educated us on product warranties and how to maintain our P-traps to avoid future issues. Professional, efficient, and educational. 5 stars!

If you’re looking for a plumber look no further! AMAZING!! They are honest, knowledgeable, professional and reasonable. I would highly recommend them for any job. I will never use another company.

Can't say enough about how much this company took care of me. We purchased a new home and they sent their team in to literally go through the home top to bottom. Most companies would price gouge, or charge excessive fees, honestly, I underpaid for the quality of work that was done. So glad I found J&J Plumbing here in Vegas.

I recommend this company . My interaction with Ryan was 5 stars plus
Respectful professional kept me informed very customer focused

The call staff was friendly James kept me informed on when the plumbers would be out. The plumbers arrived within the prescribed time window. The truck and technicians were professional appearing. No hassle, or troubles at all.
Great Plumbing Company and Great Prices!!

One of the plumbers left my door open and my cat … escaped. We just moved into this place and it’s on a busy busy road . I’m a disabled Veteran and My cat is a VA certified emotional support animal ..he is my best friend. When I discovered my door standing open and my cat gone..

I’ll admit I was more than ‘Heated’ when I addressed him …. But there was no call for his couldn’t care less attitude … patronizing comments, and aggressive response towards me. The bottom line was he left my door wide open and unattended… for whatever to go missing … or some creature or bug to come wandering in … he was in the wrong all the way around.

I did speak with a super nice woman there who was a great listener and knew my pain and anguish over my missing kitty an innocent creature that depends on me for caretaking…. And I depend on Kitty for companionship

We use Code Red at our community and they are the best. They are always on time always give us great service. Jerry with Code Red is one of the nicest guys in the plumbing industry.

Search no more.. Code Red is the way to go!! Joni is always a pleasure to speak with and handles all calls diligently and with urgency.. knowledgeable and professional technicians who know what they’re doing!

Great service! I’m located in the southwest of Vegas and the plumbers were extremely helpful and attentive, and answered any questions I had about the on going issues I had. Highly recommend for all your plumbing needs!

Called because I needed service on a Sunday, and wanted my water heater replaced the same day. I was told that the cost was 200 extra. I asked about tankless water heater and was told that it was not worth it even when I mentioned that I was willing to pay for it. When I inquired about their product, their response was we have a different brand in the warehouse, and I won't know till Monday. The call was placed before noon.

Code red is the best plumbing company I have ever worked with. They are very fast and efficient. 10/10 would recommend!

Has a water feed line burst inside of the drywall. They sent a plumber out within an hour and fixed within 30 min of arrival. 10/10

Joni's has A1 customer service, and their techs are offer great and quick service. Definitely will book them in the future for all our needs. :)

I broke a pipe in my yard on a Saturday evening and Todd got there within an hour of the accident. He finished the job quickly and with a great price. I definitely will call them next time I have any plumbing need.

He fixed a leak pipe for us in October of 2021, and gave us a very fair price for it. The same area started leaking again in May of 2021. He came out to look and fixed it no charge. The problem wasn't with his original work, it was something else in the same area, and he still didn't charge me. He's an upstanding guy. 10/10 do recommend.

As the Property Manager at our community, Code Red always comes through. We've had emergencies that are very overwhelming for our office staff, but Code Red comes and gets the job done the right way, and right away! Their guys know what they're doing! Thank you guys for making our job easier!