HVAC reviews in Reno, Nevada

Junior really knows how to run his company. He takes care of his customers and has always gone above and beyond for me.
His professionalism is top notch. He also does all my heating and air inspections.

Love working with New Era - from Kathy to Junior, all very professional … will definitely call them again !!

New Era and Junior could not have been better. Quick updates and very transparent through the process of fixing our A/C. Thank you!!

Carlos came out and performed a maintenance check. They always do a great job. Super friendly too.

Carlos did a great job. Super professional, and knowledgeable. would definitely use again.

New Era Heating & Air Conditioning, LLC always goes above and beyond. They are really looking for the true problem and always bringing all options to the table. Knowing that you are in the best hands takes the pressure off. Thanks again for always taking care of us.

Junior was on time very informative as to Where the issue was on my HVAC system and gave me pointers on keeping it clean for the future.
Came back within two weeks and replaced what needed fixing.
Very knowledgeable and honest!

These guys were great and very informative. They got our furnace up and running very quickly. Highly recommend

Service was Great. They kept me up to date on timing of their techs showing up. Techs were both polite and informative and kept me up to date on issues.

Two of the most personable trades men I have ever met. Junior and his trainee did a wonderful job and were polite and personable. I will have them back if needed…in a…heartbeat

Junior did an outstanding job replacing my old A/C and HVAC unit at a very fair price. When a small issue came up, he was back ASAP to take care of it, quick and professional. He’s focused on solving problems, not upselling unnecessary services. Kathy is also fantastic,organized, and on top of everything. I recommend Junior to all my clients.

What a wonderful experience! I was going crazy without AC and was worried that I needed a new unit! Fortunately Junior hooked it up and I have cool air again! Thanks Kathy for getting us a speedy appointment and Junior for being professional and reasonably priced. I recommend them!

I was so impressed with my overall experience with New Era!!! They notified me when they were on their way and had my replacement part ordered and installed within 3 days. I highly recommend them!!

Kairo was very professional and courteous, and did a very thorough check/tune up of our furnace. He educated us re what he found and re maintenance.

Junior and the entire team were incredible to work with. Everyone was knowledgeable and straightforward about everything. I will definitely be contacting them in the future for all of our HVAC needs.

Extremely happy with this company. They showed up on time, communicate well and did excellent work. Instead of trying to sell me a new condenser/compressor unit like the last company, he repaired my current one very quickly and had my A/C back and going. This young man came out on a Sunday afternoon on a holiday weekend as well. I would highly recommend this honest individual

New Era HVAC Is my only go to for all things heating and air-conditioning. I refer all my clients friends and neighbors to them! Such a trusted and honest company! A huge breath of fresh “air” From the competition!

Extremely happy with the service and talking me through the process. The tech was very nice and professional. I will definitely use them again when/if another issue arises.

Junior and Carlos did a great job installing two new thermostats as well as cleaning two furnaces. They are knowledgeable and were very efficient.

I have had New Era Work on 2 of my houses now and every time them come the problem is FIXED. They are professional go the extra mile and the only HVAC I'll trust in Reno. Others have came and not resolved the issue for 500 plus. New era gets it done.

Junior with New Era Heating and Air Conditioning, LLC has been outstanding! Throughout the summer heat, he has been very responsive and efficient in helping me to resolve an ongoing AC issues. What really stood out is how smoothly he worked with both myself and my home warranty company, saving me time and stress. Junior is professional, knowledgeable, and genuinely committed to making sure the job gets done right. I truly appreciate his dedication and reliability, and I have already recommended him to friends and neighbors. If you’re looking for someone you can count on for heating and air services, I highly recommend Junior and New Era.