HVAC reviews in Reno, Nevada

Ross Heating and Air was recommended by a colleague who also owns an old oil furnace. Sterling our tech (friendly and good spirited) was able to identify the issue quickly and gave an estimate for the repair in minutes. The part was available and we were able to get the repair completed same day. We had used another local company for our initial winter service and recommend repairs, but they were not able to resolve the final issue after several visits. Ross’s quote was reasonable and less than the estimate for the same work from the other company. For all our heating and air needs Ross is now are go to company that is reliable, friendly, and affordable.

I was able to get a next day appointment no problem. Dustin arrived exactly on time. He was professional without being overbearing. After he completed his inspection he let me know what he found. Honest and straightforward. He explained what he could do, what plan Ross offers and let me make the decision. No hard sell. I chose the plan to have Dustin do maintenance on my a/c unit and water heater and include full maintenance on my furnace. I am very pleased with my choice to have Ross Heating and A/C solve my furnace problem.

I've used Ross Heating to service and tune up my oil furnace in the past; I've always received excellent customer service; from the initial call for service request, they always answer the telephone, to the technician who responded to my home and do the servicing. Yesterday it was Frank who responded to my home while I was not there. He called me to let me know that he had arrived and he called back to give me updates. Frank was extremely responsive to my inquiries, he was very courteous and professional. I will continue to use Ross Heating in the future and highly recommend them.

I’m happy with how responsive frank was, he answered all my questions l, listened to our needs and did a detailed analysis to give e us an accurate assessment of issues in our furnace and ac unit. This is a large improvement investment and I felt he did a thorough inspection and had a 2 man crew there to replace full hvac systems, this only impacting family for one day. I recommend Ross for their professional, timely, patients to answer all our questions attitude and delivery.
Thank you frank and team for making this stressful for me issue resolved with kindness and action.

Frank came out and spent a lot of time with me working through what we could do to install a new HVAC in our home. Our needs are very complicated. Frank is so extremely knowledgeable. I truly appreciate the way he explains things and his commitment to finding a solution.

As a realtor, I am a long time, personal customer of Ross Heating and Air and highly recommend them for inspections, service, and installation.

Thank you Ross Heating and Air Conditioning for installing our new Heating & Air system. Reasonable pricing, great installation team (Rodrigo and Alan), and excellent customer service. Special shout out to Frank who provided a thorough estimate, patiently answered all my questions, explained things in my language, and is all around a really nice guy. Job well done!

Austin and Lance were great. Faulty heater igniter quit working but they got it working with minimal delay and inconvenience. Thanks again to Spencer and his team at Paramount for a job well done.

We have several 40 year old commercial units on a rooftop. Paramount was able to quickly diagnose and source the parts despite the age. They use modern communication methods and thorough details in the invoice. He was prompt and professional in all of our conversations. Keep up the great service!

Paramount did a great job installing the new AC unit in our house promptly and very professionally. I had lots of questions and they helped me understand what we needed. Communication is wonderful and have great financing options

Paramount was professional, quick and I’ll definitely use them in the future for all HVAC Inspections. Spencer was thorough and was very professional. Much appreciated!!

Our furnace died during the weekend of a heavy snowstorm. Paramount was our first and only call. They came out the very next morning and diagnosed the issue and came up with a plan. Spencer was exceptionally helpful and professional and worked with us to get a new furnace and it was installed within 2 days. Things were easy and quick. I will continue to use Paramount Heating and Air for all our hvac needs.

Spencer at Parmount is great. Really patient and helpful even during a historic storm with a million calls. I called around many other "highly rated" HVAC repair outfits to look at some issues I was having with two mini splits and most people answering the phone were gloried scheduling and dispatch folks that did not have any helpful advice. Spencer answered his own phone and was helpful from the minute I talked to him. Give him a ring!

Fast informative and affordable great experience! Our heater stopped working with a newborn at home. They took the time to schedule us in on a very busy day. Called 6 places that weren’t able to help. Highly recommend!

Spencer was amazing and charismatic from the moment I answered the door. Very professional and caring while discussing the financial impact of buying a new $4,000 furnace will have, but helped alleviate a lot of the worries and concerns we had by providing us with many different options that are available to finance and purchase. He also cared enough about our personal welfare by offering and providing us with space heaters to use in the meantime

My electric fireplace went out so I called Paramont and they sent Spencer out. Spencer was so great. He took a look at my fireplace. It was something that just needed a quick fix and he didn’t even charge me. I I will definitely remember Paramont whenever me or anyone I know needs help with heating or air conditioning

I called Paramount Heating to fix a broken furnace on a house I just purchased. The immediate problem was diagnosed as a burned out gas valve accuator, but it was further determined the valve had burned out because the controller was failing and not consistently sending the required voltage to turn the gas on. They ordered the parts and returned to fix it the next day, which was greatly appreciated because I was flying out later in the evening.

I highly recommend Paramount Heating & AC.

After getting a very high estimate from another HVAC company after our AC went down, Paramount came out within hours and fixed our AC for half the price. The technician was very professional, friendly, and knowledgeable. Will be using this company again for sure.

Spencer and Austin worked all day to replace my old AC and Furnace with beautiful RUDD products. Repaired old rusted out duct work and did a very professional job. Very happy day 4me!! Thank so much.

Paramount Heating and Air provided excellent service. Spencer installed 2 furnaces in my home at an excellent price. He was there on time when he said he would be there and did the work in a very professional manner. Highly recommended!

We used Spencer from Paramount for an HVAC inspection and all went extremely well. Spencer was prompt, kept us updated, was very professional, and performed a good thourough inspection. I would highly recommend him for any services including full HVAC replacements. His pricing is very good too.

Our family has used Paramount Heating and Air for two major projects at our 22 year old home in East Sparks. The first was the water heater and of course you want that back quickly. Spencer was able to source a new unit and had it installed within 24 hours of our call. No upcharge at all for the rush request and a real professional job. We now use Paramount for our yearly service as well. Always on time and professional. The second project was our air conditioning unit. Come to find out that our old model was no longer available and availability of any new unit was very limited. Spencer had a special contact and was able to acquire a new air conditioner and we were back up within a couple days. I am not one for reviews unless it's a review of extremes; really good or really bad. This is a 5 Star review for exceptional professionalism, courtesy and quailty of work. Highly recommended.