Plumbing reviews in Reno, Nevada

4.6 based on 996 reviews Back to the listing
    5

    Elizabeth was wonderful. She was very professional and knowledgeable. Very friendly and fixed my problem with my plumbing very quickly. It was a pleasure doing business with her and will gladly to refer Hoffman Plumbing to my friends and neighbors.

    5

    Wow! What a pleasure to have Liz come through our house and discuss the plumbing projects we had in mind. She was trained by the best and honors that history with commitment to her work. Liz offered suggestions that broadened our perspectives and added value to our projects.

    The quote we were seeking was provided before she left. Very impressive! No upselling here. Just powerful collaboration. Thank you Liz.

    5

    Ben did an awesome job. Got straight to the point . Did exactly what we asked of him and MORE! Fixed our problem in less than an hour . Would highly recommend Ben and his team at Hoffman plumbing.

    5

    Liz Gustafson and her assistants did a great job with repiping our sewer line. She gave honest feedback about the state of my pipes and kept a positive attitude throughout the job. Ended up taking two full days and she stayed late the second day to make sure everything was finished correctly. Thanks Liz and Hoffman team.

    5

    I had a leaking pipe issue. Hoffman sent out a tech and she did a wonderful fix. This company has super nice people and they respond quickly. If you have plumbing needs, I highly recommend Hoffman. I feel the pricing is reasonable as well.

    5

    Chris Moore was extremely knowledgeable and suggesting multiple options on how to Increase efficiency with my lack of heated water and also explained how to maintain slow draining sinks in the best manner.
    I have enjoyed working with all Hoffman and Legacy technicians on multiple occasions and trust their knowledge and work completely.

    5

    Chris with Hoffman Plumbing did a thorough survey of the plumbing in our condo. He let us what needed to be addressed in the future and gave us cost estimates for this work. We were quite impressed with Chris's knowledge, friendliness and professionalism.

    5

    My moms pipes broke under her house and I called several plumbing companies and Hoffman was the only one that could come out by the next day. From the phone call talking to Hannah, to the messaging provided all the way to Liz showing up first thing in the morning, we experience nothing but friendliness and professionalism.
    Liz was upbeat and had a can-do attitude AND she did a great job! My moms pipes got fixed and her water is back on and she can now continue with her life.
    We had a great experience with Liz.
    We highly recommend Hoffman to anyone who asks.
    ⭐️⭐️⭐️⭐️⭐️

    5

    We contacted Hoffman Plumbing at 8 AM and they sent Rob out at 10 AM. Very pilot and knowledgeable person. Unclogged our toilet and made repairs to our other toilet that required a replacement water shut off valve . We have used Hoffman plumbing before when our bathroom sink required a hose replacement. They always seem to carry plenty of required parts for the job .Good people to work with.

    5

    I recommend Hoffman Plumbing to everyone I know. They get the job done right the first time out. Nick just re-piped my whole house and I can't say enough about the quality of his work.

    5

    Can always count on Roberto with Hoffman Plumbing whether the plumbing need is at my or my client's properties. Roberto is highly skilled, experienced, and knowledgeable. I called on Monday with an emergency and was scheduled for Tuesday which was fine as I shut the well pump off but Roberto got that personal touch and called me after hearing my call recording to make sure that everything was under control until the appointment. Same goes for Justin who did a dope job on my sump pump; that thing is a clean install and the ingenuity in directing the piping out of the house was top tier...I even took video of my sump pump and showed it off...I was that proud. :D

    5

    I experienced a problem with my hot water heater in 2024 and needed help. Of all of the vendors I tried, Hoffman Plumbing came to our rescue. When I encountered a problem last week, Hoffman was my first choice. Chaz came to the house, diagnosed the problem and went to purchase a new recirculating pump. He drained the hot water heater to show me how it was done and quickly installed the new pump. We had hot water again. But only for a few hours. I called Hoffman again. Chaz was troubled by the problem. After discussing his solution with his manager, he returned and replaced a value that had become clogged by minerals. We now have hot water!

    Hoffman is my first choice and they are on speed-dial.

    5

    The field staff were respectful and very polite and performed the work with aplomb, including explanations and clean up.
    The Administrative staff get the same score!

    5

    I requested a quote for some work. Benjamin came over and couldn’t have been a more delightful, polite, knowledgeable young man. I was so impressed i canceled my other estimates and decided to go with Hoffman. The office staff is fantastic as are the folks in the field.

    5

    I recently had the pleasure of working with Hoffman Plumbing, and I couldn't be more impressed with their exceptional service. From the moment I submitted a request online through their website, the process was incredibly smooth. Within no time, I received a courteous call from a friendly representative, and we quickly arranged a convenient appointment. The communication was top-notch, with timely text message updates keeping me informed every step of the way. Ben, the plumber assigned to my job, reached out personally to ensure everything was in order. His professionalism and expertise were evident as he efficiently completed the task at a fair price. Overall, I'm thoroughly impressed with the seamless experience provided by Hoffman Plumbing, and I wouldn't hesitate to recommend them to anyone in need of plumbing services!

    5

    Liz was great and helped us figure out exactly what our problem was and got it taken care of. Everyone I've been in contact with has been extremely courteous and helpful. We will definitely be using Hoffman Plumbing in the future.

    5

    Received outstanding customer service from Justin with Hoffman Plumbing. He was prompt and professional and explained the necessary repair and the price before he started the job. I use Hoffman for seasonal maintenance and every experience has been 5 star.

    5

    Ben was very knowledgeable and took care of our issue. He was personable and courteous. He explained everything and introduced the Hoffman Plumbing program. We were very impressed. Great job!

    5

    We had all of our plumbing fixtures and pipes inspected as a part of a membership we have after getting a brand new furnace & AC unit installed, and I'm more than happy that Hoffman Plumbing came out. Chaz was very professional and seemed pretty thorough with his inspections.
    Would definitely recommend for any plumbing needs.

    5

    Russel was very polite and answered all our questions and he did a very professional job draining and refilling our Rheem water heater.I would recommend Hoffman plumbing next time we need a plumber

    5

    Could not be more pleased with the service and professionalism. Jesse W. came to our home, diagnosed, and fixed the problem. He was knowledgeable, clean and polite. Can't ask for anything more. Problem taken care of!