Tree reviews in Reno, Nevada

Bella and her crew have serviced my property for years; several mature trees plus two very old apple trees. I've never had a problem, she has always answered questions promptly. Prices are on par with competitors (could be lower) but service and meeting promised schedule is well above average, which is why we keep returning.

Had work done at two addresses this week. Bella was thorough in making the estimates. No increased costs. Mason and his crew were equally thorough in explaining what they were going to do, how they were going to do it, and why they were cutting the trees that way. At final walkthrough he made additional cuts that he wanted my permission to complete. His crew left the premises totally clean of debris. It’s a great company to work with and will hire again.

Bella, Mason and the alpha Tree team were AWESOME. They were suuuper booked out but able to get me into their scheduled earlier than planned. They came and did a clean up on a big tree in my front yard, clearing the dead branches, cleaned the ground after they left and now my front yard looks great again. Pricing was also incredibly reasonable!!!
Super glad to have been able to work with them, & will call again for future needs.

The team came when promised, did a great job, were super nice and left the yard very clean. They were very easy to work with and I would recommend them. Bella does a great job understanding what you are looking for. Thank you Alpha Tree!

Alpha Tree Crew is reliable and hard working crew! They pay attention to what they are doing and leave the site better then it was before! Highly recommend this company!

I received a bid to remove a small tree in the front yard of $600 - I COULDNT BELIEVE THE RIDICULOUS PRICE . I removed the tree & sectioned & loaded in my pickup in about 30 minutes. VERY EASY JOB.

Bella, the owner of the company has been working with trees a very long time. She came out and gave me epic advice about my junipers, fruit trees and shrubs. I have encroaching trees from my neighbors yard that is run & operated by a property management company. Bella came out, surveyed the issue and gave me the steps to take to organize everyone involved for the trimming of my neighbor's tree. Bella also referred me to a tree pest control service after noticing burrowing beetle activity in my trees. If you want a thorough service, knowledgeable eyes and clear communication for your tree services - call Alpha Tree!

I had Alpha Tree come out and prune all of our mature trees last fall. I am amazed now that it is spring, how they are all thriving. The way Alpha’s crew shaped each tree and created the right space between branches, really made a huge difference from the other tree services I’ve used in the past. From the estimate/assessment to the tree trimming and cleanup - the whole crew is very professional and hard working. There are quite a few choices now in Reno for tree service, but Alpha Tree is definitely the best!

Jesse, Crysti, and Joseph did an amazing job trimming our trees in both the front and backyard…they were efficient, cleaned up thoroughly and - for an extremely reasonable and agreed upon price - trimmed with the health and needs of each tree, as well as our requests based on overall yard aesthetics in mind!

Landon, Red and Jesse did a great job removing a tree against the house that had been uprooted in a storm. They left the area spotless, very professional all around.

Landon, William and Kevin spent a day taking down a tree and trimming two. They were professional but friendly. They answered all my questions and gave me some advice on other plants and trees in my yard. Above all, they operated in safe manner with respect for my property and my person.

Herbert of American Arborists did a great job with the many trees in my backyard. He had great recommendations about how to trim them to protect my fence. He also suggested ways to keep the aphids away and help them flourish in the spring. Herbert was knowledgeable and friendly. I will definitely use American Arborists in the future.

Scott, Ryley, and Joseph did an outstanding job completing the work the arborist/estimator had recommended. Scott verified the scope of work before beginning. They worked quickly, but carefully, and cleaned everything up afterward thoroughly. Very professional!

I saw a lot of good reviews for this company before I called them. Not sure what the disconnect is, but i certainly didn't get anything remotely like good service. I called the office and explained my situation: 1.5 acres, 100+ trees. Property was very distressed 5 years ago. With guidance we have nursed it all into a better state, but we need more expertise now. I've got a Russian Olive trunk leaning over my house with wind damage, I've got three fruit trees with mysterious bark damage. I need guidance on future pruning plans for various trees that were planted too densely. Also, I'm in the market for a few more trees. They seemed nice on the phone and gave me an appointment for a couple of weeks out. Worried about that olive, but all seemed well.

Until the morning of the appointment, which I had arranged to be home for. A guy named Steven E. leaves a voice message asking for me to instead send him "pictures of all my concerns" because he has a doctor's appointment and doesn't want to drive out to Fernley. He would assesses them, he said, and send me a proposal.
Ok, irritating, but I'll give someone the benefit of doubt. Life is complex and things happen. So I text him 9 photographs, with explanations of my various worries.

His response left a lot to be desired. The Olive tree that lost half its yoke last winter? "strong growing upwards". The apple tree with the withered limbs and broken bark? "looks ok". Mysterious bark damage on peaches? No response. The pears with throttling on the base of the trunks? No response. Pruning advice for trees crowding each other out for space? Nada.
His master advice: keep watering and prune in the fall. Thank you, captain obvious.
Monday after this post will be 3 weeks since our appt. Assessment? No. Proposal? No. Real advice? No. His "strong growing up" tree fell down the rest of the way yesterday. A month after I identified the issue. On my house, too. No major damage i can see, luckily.

I don't know what went wrong with this company. I saw a lot of stars. Searching the low star reviews today, I see a comment that the company recently changed hands. Maybe that explains it. Or maybe they already have all the customers they want. Certainly I'm not one.
I'll tell you this: from my experience, if you want lackluster, indifferent advice for the green space you've been nurturing back to health, these people are there for you. Maybe. If it's not too much trouble and they don't forget.
I've already told all my local friends, which is plenty, to avoid this company but figured I'd try to help some strangers out as well. Good luck.

Landon, William and Crysti showed up on time. Quickly assessed the tree and what needed to be done, and asked for my input for what specifically I wanted done. The tree looked fantastic when they completed the job. The property was thoroughly cleaned up. The entire crew was helpful, friendly, and respectful. American Arborists once again exceeded my expectations.

Jesse, Cristi and William were very professional and friendly. They were amazing at cutting and clearing the debris efficiently. At the end of the the job my huge pine trees ( 23 of them) and my yard looked better than I imagined.

Landon, Red & Jesse showed up on time. We discussed what my wife wanted done to the tree. The guys got to work. We went over how the tree trimming was going. They put the cut branches in a pile for me. The wife and I liked the look of the tree.
Quinton stopped by to go over the health of the Cherry tree. He treated the tree and set us up for the next treatment.

The service was very professional and I appreciated that there was no hesitation when I requested additional pruning of branches overhanging the neighbor’s yard. Landon, William, and Kevin did a great job and left the site cleaner than when they arrived.

Skylar Crew 1 was at my home and I couldn’t be happier! From the walk through before they even started to trim to the above and beyond clean up they did after an amazing job of trimming, Skylar Crew 1 was exceptional! Wish I could give more than 5 stars, they deserve it! Thank you!

Very pleased with the job Jesse and Joseph completed for me. They pruned and thinned out several trees. My yard looks a lot better, no longer overgrown. They also cleaned up very nicely after themselves. I would strongly recommend American Arborists for any tree services!

After getting numerous quotes, I decided to use American Arborists to trim and prune all the trees on my property. Herbert came out to give me an estimate. I really appreciated his knowledge. I am very happy with the work that Jeff and Crysti did. They went over each tree with me before and then after the work to make sure I was happy. I will be using this company for any future tree work.