HVAC reviews in Manchester, New Hampshire

Armstrong was great! Very responsive and helpful. Explained the process before the start and did a thorough job to help us through a difficult dust problem with the ductwork. Couldn't recommend them any more!

The 2 gentlemen who came to our house were very friendly and right on time, and were here in 48 hours from my call. They spent about 3 hours here and the air quality was clearly improved immediately.
The gentleman who I initially spoke to offered to compare my other quote from another company with theirs side by side to make sure I was comparing apples to apples since the quotes were very different in cost. We went with Armstrong and saved more than $800 dollars.
We were very satisfied with the work and the cost.

Had chimney inspected and cleaned. Crew showed up timely, and did a thorough job and were respectful of my property. In other words, they know what they are doing. Very professional. Highly recommended.

Great hvac supply shop!

Excellent service and great technical support!

Quick turn around

Good group of guys here Corey and Bob run a good operation. Installed a heat pump for us and we couldn’t be happier!

Bob, one of the gentleman who works at Eastern Heat Pump, had come to our home on behalf of Turn Cycle Solutions to evaluate a possible wine cellar solution. Ultimately, Turn Cycle suggested we work directly with Eastern Heat Pump team and provided a warm hand off email. After several emails and phone calls, I’ve observed Eastern Heat Pump inconsistently respond back to us offering to come start the work, but never provide a quote or put us on the schedule. I cannot speak to the quality of their work, since after several weeks of trying to engage with Bob and Corey, we’ve decided to go an alternate path, but did want to share our experience of inconsistent communication for anyone weary of this and on the market, hence the 3 star rating as I do not want to unfairly judge their work product.

Awesome

Great and prompt service

They have a full crew of field personnel who are conscientious knowledgeable professionals.

Best Controls Contractor in New England

Very pleasent people too be around

always responsive and great customer service. We highly recommend👍

On Friday September I called Lachance Plumbing to come to a rental unit I own for a problem with the gas water heater. They were the company that had installed them for me originally. The technician said the control was not working correctly which caused my tenant to either run out of hot water or for it to be scalding hot. The technician said I should replace it because it was nine years old already. He said it would be $2,000.00. I asked if he could do any better, he called his boss and told me that his boss had made an error when he quoted me the price because he was looking at an old price but he would honor the original quote of $2,000.00 & he would be able to install it on Tuesday because it was Labor Day weekend. On Tuesday morning before 7:30 am I called to tell Lachance that I wanted to check with another company to check to see if I was doing the right thing and I would call him back shortly, which I did. I called him back before 9:30 am to have him do the work. The receptionist said she would check & call me right back. I waited one and a half hours and I called back and spoke with a different receptionist who then informed me that they would not be able to do it until later in the week. She said they had two other heaters to install. I explained that I was supposed to be on the schedule for today & that I told the owner I would call him back shortly & I did. I said you mean he just doesn't want to do it. She said no he'll do it but not until later in the week, keep in mind my tenants have been without hot water since Friday & it is now Tuesday. I said I was only trying to make sure I was doing the right thing. So I had no choice to call another plumber & they came within 2 hours to install it and charged me less than $1800.00. He had said it should have been $2300.00. So the moral of this story is Mr Lachance was not being honest or responsible in the way he treated me. Be sure you check everything before you do business with Lachance Plumbing.

The first time I used Lachance, was to fix a hot water tank. Theresa was very pleasant and got me someone to go over within hours. They took care of the problem the same day.

The second time it was to replace my boiler. I called multiple companies for quotes however these other companies had either outrageous pricing, didn't want to take the old boiler, wanted to use the cheapest brand, etc.

When I called Lachance, Theresa, the customer service rep, told me that they couldn't schedule until a few days after but would call me back to see what she could do since I explained that there was no heat. She called me back within a few minutes and said that she will squeeze me in to get someone out within an hour. Bill, the owner, very nice and humble guy, called me to describe the type of work that was going to be done, brand of the unit, etc. The price was reasonable and brand (Weil McLain) that they use, is one of the best and most importantly that they will move their schedule around to get the job done the same week. I hired them to do the job. They went on Friday morning, same week, replaced the boiler and took the old one the same day. Nothing was left behind and the area was clean.

I had read previous reviews stating that Theresa was rude or had terrible customer service, etc. I had nothing but great service and very good communication with her. Awesome job and great service! Thank you guys!

A no frills plumber that does the job right. I've tried several plumbers before using Lachance Plumbing and they all acted like Kings. Lachance has been responsive, professional, and their prices are reasonable. They explain to me what they plan to do and why. The office staff has patience when dealing with a frustrated me trying to get something done yesterday.

I am very grateful for the promptness in this company for our need for a new water heater unexpectedly. However, as a first time home owner, there is no manual on questions to ask at what time when it comes to these kinds of expenses. I had questions, yes after the fact, BUT it did NOT excuse the arguing, the talking over, and threatening to call the cops of the lady I spoke with about finances. I was appalled by the customer service that was given. There is NO excuse for a company to talk like this to a customer. I would NEVER not pay for a service, I was just asking questions and figuring out how to make it work. Thank you to the guys who installed our water heater! I do appreciate it!

LaChance put in my mini split air conditioners earlier this month, it was a great 3 man crew. They listened to what I wanted, came up with a great design and worked diligently for the two days. The final job looked great and the units are working well. I want to thank the whole crew for their attention to detail, their great work ethic and how professional they were. I would highly recommend them to anyone.

I just wanted to say that I've been a repeat customer with Lachance for decades, and this review is long overdue. I had them out to install our gas supplied, forced hot water heating system, they also did a complete job for our irrigation system hookup, another job was our water deduct meter. Every two years, I have them come out to do routine maintenance on our furnace. They have also come out to address some leaky toilet tank issues. Why do I keep calling them? Well, I feel like I am treated like family when I call them. Their rates are reasonable. They are on time and the employees are amazingly courteous and professional. I would like to mention by name, Al, Dan, Dominic and the young lady who answers the phone; I'm sorry I didn't get your name! Thank you Lachance Plumbing and Heating!

Naturally lachance services my equipment. I tried fixing an item and made another worse. They were out within an hour. Resolved my problem that I made and all is good.