HVAC reviews in Pennsauken, New Jersey

4.5 based on 253 reviews Back to the listing
    1

    We went through our home warranty and they hired this service provider to take a look at our non-functioning refrigerator and diagnose the issue. They looked at our refrigerator and verbally told us the three parts that needed to be replaced. This service provider submitted the claim incorrectly and the parts were never ordered. We had to pay the deductible to our home warranty company regardless. The info they submitted said that they looked at our stovetop oven, which they did not. This company is unreliable. We even followed up with this provider to make sure the correct parts were ordered and they had no information to give us. After 5 business days we called our home warranty and that is how we found out that the information that was submitted by this company was incorrect. Additionally, the time slot we were given was between 8am-12pm. The service provider arrived around 3pm.

    1

    This company is very unprofessional. The lady that answers the phone has no customer service whatsoever. She’s very hostile and rude! They came out through my warranty company twice and still didn’t fix my air conditioner. 1st time they said nothing was wrong just needed to change the air filter. I changed it and Air conditioner still isn’t working. Came back the second time now all these things need to be replaced. How wasn’t any of this noticed the first time. That much changed in a week’s time. Wouldn’t recommend using this company. Just want to take the money and not solve the problem.

    5

    Just want to say thank you so incredibly much to Todd & his team!! My AC shut down during record high temps, they came out same day, figured out what was wrong super quick, managed to located the part needed which mind you was all the way in Burlington.. instead of waiting for it to be shipped they picked it up, & the tech is on his way!! I’m just in awe.. to find a company that still provides that personal hands on get it done approach is just amazing!!! I truly appreciate you guys!!!

    Update: “Michael the amazing” which is what I’m calling him.. replaced the motor in record time & the AC is running again!!!

    5

    Such professional people! I’m time; ask questions or concerns; makes sure you are comfortable with each step explains what is being done….

    5

    Very happy with the service nu air provided. He replaced a faulty capacitor, and air was running about 20 min after he started.

    5

    Michael is the best! Very knowledgeable and professional.always there when we needed help.
    Very friendly as well.
    The company has been extremely helpful and the other people are also very professional and have helped us whenever we needed them.
    We will
    always be their customer!!

    5

    Michael and Sean from NuAir came to clean out my dryer vent. They were excellent and professional and a pleasure to work with. I highly recommend them!

    5

    Camile was outstanding! The whole nightmare dealing with the home warranty company had me so upset. She let me vent, gave me tips and generally talked me off the ledge for weeks.
    Big Hug to Camile!

    5

    NuAir responded quickly when our AC broke down and temps were nearing 100 last week! They quickly diagnosed the issue and changed the part and got the system to start cooling immediately.

    5

    Michael and Miles were great! Very professional and would highly recommend

    5

    Michael is the best! Knowledgeable about appliances, the services necessary for upkeep and very professional! Thanks Mike Air Fryer!!

    5

    MJ and Miles came to do a duct cleaning at our home. They were very thorough ~very professional and I would highly recommend this company for everything heating/AC and duct cleaning 5•

    5

    Informative, professional and a fair price. Would deviantly recommend them for all your HVAC needs!

    5

    Michael was very pleasant and, respectful. He was able to finish the job and let us know that everything was working properly. He said that he would email copy of the invoice with details which was done promptly.

    5

    They professional and and kind and did an excellent job. I would refer them to all my friends and family.

    5

    Shawn & Michael came out and did a great job. They were very friendly and left the arear neat. They have been here before & our dogs are comfortable with them. Very happy with the job they did.

    5

    The Nu-Air team was wonderful throughout the entire process of diagnosing the issues with my HVAC and replacing my HVAC system. Michael spent extra time and care looking into what might be wrong with my HVAC system when he first came out. Todd was quick to respond with any questions I had, and provided helpful information on the equipment I would need and the pricing breakdown/payment options. Shawn, Michael, and Michael J. were all very kind and professional throughout the installation process, and made sure to clean up thoroughly after the job was done. Pricing was reasonable and well worth it for the service I received!! Thank you so much!

    5

    CSR (Camille) was very happy to help me with my service request. The Technician (Mike) called ahead of his arrival (which was earlier than my expectation) and promptly repaired our system. Highly recommend Nu-Air.

    5

    As always the people who come out from NuAire are the best. Michael hit my AC up and running in no time. Fixed a couple problems and reassured me that what I thought was the problem was Not. Of course I am not an HVAC repair girl. We will keep them coming back for duct cleaning and AC needs for sure. Maggie

    5

    The tech Mike is so pleasant it was refreshing. He was respectable. He came in and focused on his work. I appreciate that

    5

    Michael did a fantastic job with our HVAC service. Punctual, clean, and honest.