HVAC reviews in Albuquerque, New Mexico

4.6 based on 3011 reviews Back to the listing
    5

    Hands Down the BEST !!! Family owned great service and great quality work !!

    5

    Highly recommend Mechanical Systems. Professional, knowledgeable and honest appreciate the service!

    1

    Steer clear of this company if you want an honest quote and someone who guarantees their work

    5

    Best service I've ever had with a company like this. Totally recommend!

    5

    I am so happy that I chose Mechanical Systems!!! Very friendly and very professional. System works great!

    5

    Mechanical systems and the crew/office crew are AMAZING!! Thank you for your wonderful service!! Refrigeration Air! Quality!!

    1

    Not a reliable company as they take advantage of small businesses and scam them out of their money. Would NOT recommend.

    1

    Went with a different company based on my 1st interaction with the woman who answered the phone. She came off rude and lacked customer service skills, get someone that can answer the phone that sounds like they want your business and can be kind and professional, it goes a long way

    1

    Mr davis was extremely unprofessional was extremely rude and disrespectful would give zero stars if i could. Never use this company

    1

    Absolute scam artists. They lie about the time the spend on site and purposefully pad the hours so you pay more money for a job than what the actual labor dictates. Do not use this company.

    5

    The ladies in the office and the men in the field are absolutely amazing. They have been key in keeping Builders FirstSource up and running, whether it be the AC, electrical, or mechanical. They are always the first call.

    5

    AJ came down all the way from Albuquerque to Belen this morning and he did a perfect job. It only took 5min to fix the issue. Thank you AJ.
    You are awesome 👏

    1

    So, this is typical cooler repair company which they don’t answer phone call after they did horrible job done. They don’t know what f is going on my machine and took money and just disappear. Is there any mechanics who know about what they really doing in NM? Really!
    In addition to you reply. LOL Nicole, ask your boss how many times I called and left messages. You will be surprised. So you're saying, your tech knows how to fix new one? Your company has no ideas how to fix older models? Come on...

    1

    We had them "repairing" equipment. Their secretary is rude and very condescending. We attempted to dispute charges and had picture proof of the poor quality work. Their response is blaming us. I would NEVER recommend them again to anyone. Now paying another company to fix everything they damaged. Looking at legal action due to their unprofessionalism.

    1

    This company price gouges every chance they get! Consumers do not like being taken advantage of and they will certainly not be in business long by having unethical business practices!!!!! I would Never call this company back! They definitely have me confused with another dissatisfied customer. Can’t keep track of them I suppose 🤣

    1

    If I could give zero I would. We have multiple retail locations and have had awesome experiences with other plumbers in all of our other areas. This company did a poor initial install on a small three compartment sink, then within 3 months had to do a repair. We sent photos in advance and informed them what repairs were needed. When they came they did an asssessment and charged us for 1.5 hours (for a gasket and ptrap ASSESSMENT). We had one of our managers there and the company was only there 45 minutes. When we received the bill, they charged for 1.5 hours. Then they came BACK because they didn’t have the simple parts needed for this fix (even after we sent photos), didn’t inform us of the extra cost, and charges us for an additional TWO hours at a different hourly rate this time (what??). Their customer service is absolutely horrible, they’re incredibly rude, and took no accountability for their theft from us. They lied about the hours, and changed the labor cost with no communication. I will NEVER use them or refer them to any other business or person I know of.

    DO NOT use them if you want a fair honest company doing your plumbing. Albuquerque is way to big and has way too many options to ever be scammed by them. Never again!

    5

    Workers showed up on time every day for a full week. They were very knowledgeable and professional. They answered any and all of my questions and completely cleaned up after themselves at the end of every day. They installed a new furnace, refrigerated air and top of the line air filter, as well as new electrical lines needed for the system. All workers were respectful and polite. Before they left they explained how to set the new thermostat, and also how the new system works. I can't thank them enough for their hard work. And the price could not be beat. They generally work on commercial properties, but I would highly recommend them for any job.

    5

    Amazing work and Great customer service!
    Thanks to Alberto, we had our heater working before the cold night hit. Can never go wrong with them . They are always looking out to serve their community.

    5

    Jose Chavez, Julian Lozoya and Chuck Franklin Excellent service Very professional fast friendly service great turn around time Honest people and work People you can trust Best in town I will be back

    5

    They've been my go-to for the last 20 years. They've never let me down, and always go above and beyond. Couldn't recommend anyone more than them---Chuck and his team, they are the best!

    1

    Mechanical systems has been out three times in the last year and a half to repair a walk-in cooler every time they overcharged me and tell me it’s fixed. And still, the problem exists l. This time I was told that we’re no longer in their system and that they would not be able to assist me nor offer any type of warranty! Very bad business practice I would not recommend them.