HVAC reviews in Albuquerque, New Mexico
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Always professional and helpful.
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Trash! Terrible at calling back, when they would call back never knew what was going on, charged me for time it took them to have a technician who wasn't certified in commercial to call the one who was and still got charged for a non working walk in freezer.
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Jimmy and Mike are great guys and I'm so glad to have done business with them.
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Had the best customer service experience, the technician was friendly,fast, and professional. They also have great prices.would highly recommend this company
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I called them . They fixed a previous repair done by another company. The repairman Jushua was polite, knowledgable and professional.
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I was in this business for 35 years, so I know something about it. Justin was very friendly and knowledgeable.He did a great job. Thank-you
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Prompt, friendly and efficient service every single time. Great interactions with the office and field employees. They take great care of us.
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I honestly don't know anything about their service or quality... but if their drivers are anything like the folks that show up on your door step, these guys are ass holes... going from Santa Fe to abq and doing 90 and these guys were pressing and flipped me the bird when I got over even when there was nowhere for them to go... they employ these kind of guys I guess....
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Our family paid Western Mechanical hundreds of dollars to fix our heater. Guess what? It's not fixed. I strongly recommend going with another company.
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I shouldn't even give a star. The owner did not treat me with respect when I ask him why they charge me a "diagnosis free." Please, be aware, these people only care about the money.
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Heater went out in the middle of the night. I called them @ 7:00 am and an actual person answered. They asked me if I could meet them a 1/2 hour later. They showed up on time, fixed the issue quickly, and now I have heat.
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What quick an amazing service and great prices!!! They got the job done perfectly and the next morning! We had called others that couldn't come for over a week. Thanks for a job well done two thumbs way up!!!
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I've used Western mechanical for all of my heating and cooling needs for several years. They are always prompt, professional and have very knowledgeable technicians.
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So helpful and knowledgeable about the product. Was able to get a detailed quote and explanation of the install before they started the work. They were able to help me show how it worked and had a very professional install. Everyone from the office to installers were very friendly and respectful.
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i have had 2 of Western Mechanicals techs work on my heating/cooling. They were both very competent and very professional. i do feel especially confident in Justin who is not only highly qualified but very professional too. after trying different HVAC providers, i've settled on Western Mechanical for everything HVAC. final point: i think their service contract is the way to go.
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Western Mechanical is a business that cares and it shows by the service and professionalism of there techs. We needed some service work to our AC and a diagnosis of why it was not working as well as it should have. We called about 4-6 other businesses before we got an answer. We are so glad that they answered because we received the best service possible. I would recommend these folks for any service work and diagnosis. The price point for the call was less then anyone else and the cost for repairs was very fair and spot on. Please call these guys and book with them today! We know we will from here on out!
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I would HIGHLY recommend Western Mechanical to anyone who expects fast, courteous and fair priced service. They not only complete the work on time but sometimes even under estimate. I really appreciate how they stand behind their work. We recently had our little Shih Tzu receive her "angle wings" and received a sympathy card from Amanda. That is above and beyond personal service.
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We had three units that were checked out and repaired by Pedro. We are 1000% happy with his services! THANK YOU PEDRO!
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I have lived in the same house for 3 years and have had others come out to fix our swap cooler and every year feel as if doesn't work. Mr.Joshua came out to fix my swap cooler and my swap cooler has actually made summer bearable. Thank you for taking your time and being concerned about fixing it properly because my childern are in the home.
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Tech Daniel came out to fix a drainage and pump issue with our AC system which was leaking water everywhere. He fixed the issue promptly and professionally with dogs and little kids running around nearby. I would recommend this company and will use them again.
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My A/C stopped working the Friday of the Forth of July weekend. I called on July fifth, and they said they could come out the next day, between 8-10. The service tech was here at 8. He found the problem quickly, had everything to fix it right then (blown fuse and another little thing) and I was happily surprised by the cost. Now again I am in icy cold bliss, thanks to Western Mehanical