HVAC reviews in Albuquerque, New Mexico

4.6 based on 3011 reviews Back to the listing
    5

    Outlaw Mechanical truly shows professionalism and great quality of work. They have an amazing team and I highly recommend their services!

    5

    Highly recommend! Called them late at night for a broken bathroom faucet that was leaking and it was repaired quickly. Plus I love the new faucet that was installed.

    5

    Highest quality work, honesty, integrity -- I feel extremely fortunate to have decided to contract with Outlaw Mechanical and would recommend this company without any reservations.

    5

    These guys are pros. They installed a new boiler in my house. Workmanship is stellar, easy to work with, and high tech. If you are installing a new boiler call Outlaw!

    5

    Keefer is a perfectionist, uses only the best tools and materials. Quality and long-term customer satisfaction are his focus. The best!

    5

    Outlaw mechanical is awesome! They are incredibly friendly and their service is fantastic. Couldn’t be happier. Will definitely be using them from now on.

    5

    Keeper and his team are the most professional tradesmen out there. They are knowledgeable and dedicated to their craft. Top notch customer service.

    5

    Foreign boiler...parts from Germany via Canada...when it works...stellar...nice and hot...when it does not...CALL KEEFER...four visits...multiple hours on the phone to customer service to diagnose the problem and ultimately go as far as reestablish the working code. Most people would have quit. Outlaw does due diligence to solve the problem, going out of their way to make sure things are working perfectly.

    5

    Best contractor in NM! Outlaw was honest, answered calls and does amazing work. they are very transparent about the scope of work with estimates and invoices. I refer them to everyone!!!!!

    5

    Great business, great service, you can trust. We had a busted foset outside our house. They fixed it perfectly. They also I stalled a new boiler for our home. Any issues, they are right there to help.

    5

    I've never had a plumbing company that was so professional, honest and personable. They were the most knowledgeable and friendly of all service interactions I have had. I would hire them again anytime for my plumbing/air conditioning needs!

    5

    Great company. Seems that Wendy Smiths complaint about this company on different social media platforms are off little off base and seems for different job.Again in my opinion. An A.+ company .This is my opinon. My numerous experiences (central air and heating,plumbing(when the company used to do it) they were very professional ,explained the job and costs,stayed on budget, adjusted as require after making cost clear to us( even if they decreased!) . I am using them again.

    5

    Outlaw Mechanicals is a resource to be treasured. Keefer Rader has clearly earned his status a "expert" for boilers and associated heating systems. His work is marked by professionalism, technical knowledge, tailored system design with high quality advanced elements and materials. He is interested in meeting the specific needs of his customers and is responsive to any and all questions about system operation. His associate, Trevor Smith, is also professional, knowledgable, experienced, and committed to quality work. The team was punctual, diligent, neat and hard working.

    Given the significant cost and complexity of our home heating system, we so appreciate the quality of service Outlaw Mechanicals has provided. This business is far superior to its competitors in the region. If you need to address heating concerns for your home, you owe it to yourself to engage Outlaw Mechanicals for at least an assessment. You will rapidly recognize expertise, value and integrity.

    5

    Outlaw was an awesome experience. They were so helpful with everything, very thorough, honest, and helped me all of my questions. Would definitely recommend to anyone and they are my go to for all my mechanical needs.

    5

    When your furnace is in an interior closet, it is easy to neglect that closet, especially when you only open it to change furnace filters. That habit proved to be unwise, as my utility closet floor is wet and has been for a while.
    I tried educating myself further on the components of the heating and cooling unit to better understand the how/where/when condensing water accumulates - but with a disability, its not so easy to bend down, kneel, review manufacturer labels, etc...let alone get back up.
    I placed a call to Outlaw Mechanical about my situation, what sets this contractor apart from anyone else is how they responded to my situation.
    I received a call directly from the owner after business hours, setting time aside from his family to dialogue about what was happening, determine the severity of the situation, educate me on the components and provide insight on how to protect my home from moisture damage.
    This interaction positively reinforces to me that my family's situation was just as important to him as his time 'off the job' with his family.
    I intend on hiring Outlaw Mechanical for my likely upcoming furnace & refrigerated air replacement as my unit is likely at the end of its life. What inspires me even more, that they take pride in their work and showcase a utility closet like art work. I can't wait to see that in my home!

    1

    Keefer did the inspection on our house and recommended a couple of fixes which we had him implement. Everything worked fine last winter but as it gets cold this season, the system isn't working. I tried to schedule the yearly maintenance as recommended/required to maintain the warranty, but that isn't going so well..

    I tried to schedule maintenance about a month ago (1st of October) through their online portal and haven't heard anything back. I tried to call but it goes straight to voicemail and the message says they are booked out until December. I also tried to email asking a very basic question to try and get my system back online but nada. At this point, I'm just going to get maintenance from someone else. I need my heat working before next year.

    5

    Keefer at Outlaw Mechanical was exactly what we needed. We’d been stood up and oversold before Keefer came on the scene. He explained everything, told us all our options and didn’t question what we chose to do. He was always on time, friendly, professional, knowledgeable. We will only call Outlaw Mechanical for our boiler needs from now on.

    5

    Best boiler and tankless guys I've ever met. We relocated from TX and not only did they walk us through what we just purchased as we are new to radiant heat, but they tuned the boiler to make it run efficiently. Love their sales style - relaxed and educational, they let us choose what was right for our budget and family. Earned a life long customer here!

    5

    Ditto on all the glowing reviews. I had an old non-condensing boiler that required replacement. I had performed some research and I wanted to replace it with a condensing high efficiency boiler. Keefer (Owner) came out for the initial review, and put together three different quotes for me to choose from. I have no doubt that any one would have served me well.

    He encountered a problem with materials delivery, so in order to keep me on schedule he offered to upgrade my boiler at his cost(!)

    His team showed up on time, finished quickly, left an exceptionally clean worksite and the install looks fantastic. His team rarely uses soldered copper connections; they have invested in tools to use swaged / crimped connections which are safer for your home, makes for a much faster install, and looks great.

    My end solution is comprised of components that I was unaware were available.. such as variable speed floor circulation pumps. The final "tuning" of the system includes an outdoor temperature reset, the variable speed pump which only runs to maintain a specific system temperature differential, and upgraded thermostat and valve control.

    There is a ton of theory behind getting a boiler system designed and implemented properly. This guy does it right.

    I'm looking forward to a comfortable winter, with lower heating costs. Thank you Outlaw Mechanical!

    5

    Keefer knew more about our radiant heat/boiler system than anyone prior, even the original installer. Extremely knowledgeable, experienced and friendly. Very professional. We went with his bid!

    5

    These guys are the best! Professional and courteous. I called them and described my problem, they came out replaced some parts and boom, I was up and running better than ever first shot. These guys are knowledgeable and worth every penny. Gabe was the tech that helped me and he’s even saving me money on my bills with new ECM high efficiency parts from TACO! I’m glad I called Outlaw. I won’t be using anyone else ever again.