Reviews of local pros in Plainview, New York

Very professional. Quick response. Expert repair of running shower faucet. Neat work. Highly recommended.

Greg and his staff are quick thorough neat and friendly. Very reasonable also. Highly recommended

Had a problem with boiler. Came on time. Needed to order a part. They told me a time they would be back the next day. They were on time. Reasonably priced. Job well done!!!

i Highly recommend using Martino Plumbing & Heating. The service was great and they were on time clean, respectful. If you have a small job or a large job call Martino & Plumbing.

I recommend using Martino Plumbing & Heating.
I had a leak on my basement ceiling called Martino& plumbing,in two hours they showed up and fixed the leak .
The service was great and they were on time clean, respectful.

Martino Plumbing and Heating does great work. Greg was on time, efficient, and the jobs were clean/neat. There’s no one else I’ll call for my plumbing needs.

Greg’s team replaced a toilet and changed some valves for me. They were quick, clean and fairly priced. Greg explained everything and Jesse on his crew did great work. Thank you.

I had the pleasure of hiring Martino Plumbing for some much-needed repairs in my home, and I couldn't be happier with the service I received. From start to finish, the experience was nothing short of exceptional, and I wholeheartedly recommend their services to anyone in need of a skilled and reliable plumber, call Martino Plumbing.

I highly recommend Martino Plumbing for their exceptional service and commitment to customer satisfaction. It has been a pleasure working with Greg, who exemplifies honesty and consistently ensures that the right thing is done.

I highly recommend Martino Plumbing. The work done was great and extremely professional. The price was very reasonable, and there was no problem scheduling the job quickly. If you need a quality plumber look no further.

Greg Martino of Martino Plumbing and Heating is FANTASTIC. I have called both during the weekdays and on the weekends and the Martino team is extremely responsive and helpful. I have also highly recommended Martino Plumbing and heating to friends and colleagues and they have nothing but good things to say. They absolutely do not take the cheap and easy way out (like many of my past plumbers) and fix everything. I highly recommend Martino Plumbing and Heating. PLUS: they do a boiler inspection for FREE! Can't beat that! Great service

Water pressure was low on kitchen faucet. They did a thorough diagnosis of potential issues and were able to fix the problem without us having to replace the entire faucet. The price was fair. Very happy with the service and the technician.

We just had Greg and David from Martino plumbing in our home. As I had mentioned to them, finding a good reliable plumber these days is harder than finding a good doctor or dentist. This was the second time we had them do work for us. They are pleasant, clean, and competent and I think their pricing is fair. They have my highest recommendation.

There should be a 0 star option!!

A boiler maintenance appointment was made for today between 8-12PM of which I took the day off to be here because they would not originally scheduled it on a Saturday. 12PM passed and I called to be informed the technician wouldn't arrive till after 1PM which wouldn't work for me being that I had to make use of the day off and decided thereafter to schedule another appointment giving them 1.5 hours to work should the technician have arrived the latest 12PM.

This is unacceptable especially that I have a service contract and now lost a vacation day!!! Now I have to wait to the 23rd for the service. All this aggravation could've been avoided if they would've set it for a Saturday from the beginning or kept the scheduled appointment today.

Completely unsatisfied customer!!!

I am positively blown away by the level of service provided! Technician Kevin worked many hours yesterday repairing my furnace and then finishing by bleeding all radiators along with the back-up of Doug whom arrived to do that task. Both men were careful to maintain social distancing, wore masks and were very low key and unobtrusive while working. The basement was left clean and neat.Thank-you Petro for your quick response and keeping me informed/updated about arrival times. I felt safe and confident while they were here and am now enjoying the toasty comfort of my home.

UPDATE: after escalating my issue with Petro and them seeing my reviews here, they offered a solution that was more competitive but not as low as other rates. The person who handled my case was very helpful and wanted to resolve the issue. I have decided to continue with them for the year because of the difficulties I would have bundling propane with oil and having to replace Petro’s propane tank if we stopped service. I am hoping I will not be revisiting these problems in the future.

Original review:

I have been a Petro customer since 2017. I switched to Petro because we needed propane delivery and they are one of the few companies on Long Island that will deliver both oil and propane to your home.

From the beginning, I have requested Petro combine my propane costs with my oil and service contract costs to create a monthly budget that would be paid evenly across the year and any overage would be paid at the end of the year. For the most part, they were good about combining these as I requested it every time I started a new budget.

For my year of 2022, Petro set a budget that was supposed to include my propane, oil, and service contract of $458. This was a two year agreement with a capped oil per gallon price of $5.789 (i have since been quoted $3.649 by other companies).

At the end of the year, I received an overage charge of $1,459. This seemed excessive so I called Petro. Usually in the past, Petro would call us to discuss the end of the budget, overages, and what the new budget would be. They did not call this time. I had to call them.

We accepted that the overage cost was based on usage and that we owed the money so we did not argue the bill. I asked what my next budget was going to be given that there was such an overage. They said my budget would continue to be $458.

Two weeks later, I get my first invoice on the new budget and they have raised my monthly budget to $691. Surprised, I called them to ask what happened. They weren't sure why I was told that but this was my new budget. I asked to speak to someone in budgeting.

Through budgeting we determined that they had grossly miscalculated my initial budget under which I signed a two year agreement. Not only had they underpriced the oil, but they did not include the propane in the calculation, despite the fact that is had been a part of my budget for five years and I requested that it be calculated in the budget.

They also raise the cost of the annual service plan without my knowledge. This seems a bit absurd given that they had me in a two year agreement and I could not fight the service plan pricing unless I changed to a lower tier or paid a contract cancel penalty to leave.

So at this point, I find myself bound to a two year contract based on a miscalculated budget from a company that randomly raises its service contract rates to customers who are trapped within a contract. Nothing I agreed to at the time of signing this contract was represented properly and I agreed to a price that they miscalculated.

When I asked to be let go from the contract without penalty, they said they can not waive that and I will have to pay the remaining $400 cancellation fee despite all of these mistakes being theirs.

Did I mention their oil is over $2 higher per month than other companies?

I would NEVER recommend Petro to anyone. They are not operating in good faith and they persistently make mistakes in their budgeting. If they do not waive the cancellation fee, I will be taking this claim up with the Better Business Bureau. Take your business elsewhere.

Your oil price was too high to lock in a price for the year, therefore we had to go elsewhere and locked in a cheaper price for the year. We were a long time customer, with three accounts, with Petro, and you still did not offer a comparable price to stay with you. Very disappointed that Petro did not offer a comparable price. With three accounts we have, Petro still would have made money. Hopefully Petro can offer us a better price on the oil when our current contract runs out and we can sign up again with Petro

Sad to say that Petro didn't come through after calling them a few times. They said that they would have a supervisor call me regarding a follow up visit that needed to get an item replaced. However, no call and no follow up. So annoyed because have been with them for some time. Their service is has been slipping over the past years. Sloppy and shoddy service is getting so tiresome especially when you are paying the bills...It seems that in this day and age, good service is getting to be a rare exception.

I've been a loyal customer of Petro for two years, relying on their services for three of my properties. However, I was shocked by their recent pricing for heating oil, which stood at $4.41/gallon as of December 29th 2023 while competitors in the area charged $3.09-$3.29/gallon. This extreme difference of over $1.32/gallon from the market price, especially under my variable plan with them, raises serious concerns about their pricing integrity. I would advise others to steer clear of this company due to such unjustified overcharging

Vincent came the other night as we had no hot water. He quickly diagnosed the issue and made sure everything was ok for at least 30 minutes after the burner kicked back on. Petro sent him within 2 hours of our issue.

I had an issue with heat and hot water on one of our coldest days this January. I called Petro and they were there quickly. Their technician was friendly and efficient. He let me know what the problem was before he fixed it. I would highly recommend Petro Home Services. Just moving to the area a few months ago I picked a great company. So happy I signed a contract with them.