Constraction reviews in Rochester, New York

Long construction is by far the best construction Company I have ever worked with! From Aaron to the sales guy Dakota! And the guys who installed my roof!Honest & professional. And the clean up was immaculate. I will
Definitely being using long construction for my next project. And I also recommend anybody who needs work to call them.! Thanks again for the awesome work!

Had a great experience with new roof placed in November 2025, starting with Keven the sales consultant who helped me so much with color of shingles and all his advice to Aaron the project manager. Both very experienced and helpful through the whole process. My new roof looks amazing, great job done by all and they did and awesome job on clean up too. Above and beyond my expectations. HIGHLY recommend Long Construction.
Yvonne Capuano

I had a fantastic experience with Long Construction. From start to finish Felicia was professional, reliable, and incredibly detail-oriented. She communicated clearly throughout the entire conversation , stayed on topic and delivered high-quality assurance…
What really stood out was her commitment and the time to answer my questions offered helpful suggestions, and made sure I was completely satisfied with the final outcome. Thank you so much Felicia!

We had an urgent need for a new roof after our insurance company warned us that we would be dropped if it wasn’t replaced by February 9th. Long Construction stepped in right away, and we could not be more grateful for their responsiveness and professionalism.

Dakota, our sales consultant, was absolutely fantastic. He never pressured us or tried to rush us into a decision. Unlike other companies that spent too much time talking in circles before giving us pricing and options, Dakota respected our time, got straight to the point, and still gave us the space we needed to think things through. His honesty and calm approach made the entire process stress‑free.

Our project manager, Brandon, went above and beyond from start to finish. His communication was superb — he kept us updated with progress photos, explained everything clearly, and was completely transparent about issues that were overlooked by the previous homeowner. He even fixed additional problems he discovered and offered to help with our insulation as well. It truly felt like he cared about our home as much as we do.

The price was fair, the entire roof was completed in just one day, and the crew cleaned up thoroughly afterward. We not only gained a trusted company but also a helpful neighbor in our community. We’re looking forward to continuing to work with them.

Highly recommended!

We woke up Sunday morning to water dripping heavily from our kitchen ceiling. Somewhat frantic, I contacted four different companies to potentially get up on our roof and clear off all the snow and ice, which was the source of the problem. Kevin Wing from Long Construction responded immediately, came to the house an hour later (on a Sunday, mind you) and had a quote for me shortly thereafter. His team showed up first thing Monday morning and did an incredible job of eliminating all the snow and ice in an extraordinarily professional, efficient and expeditious manner. I was so impressed that I immediately had them do the same for a rental property. I can’t say enough good things about Kevin and Long Construction.

The thought of getting a new roof seemed very overwhelming but Long Construction made the process so much easier than we ever expected! Everyone that we met along the way (Aaron, John, Phil, and Amanda) were incredibly kind and patient. They were ready and able to answer all our questions! We could not believe how fast and efficient the team was once they started the actual roof installation process…finished in less than 1 day! I would highly recommend this company to anyone and we will certainly be using them again in the future. Thank you!

I simply cannot say enough good things about this company! From day one, we felt taken care of and heard. We hated our home—it was the most disgusting color and there was so much damage that previous owners ignored. Communication was fantastic and everyone was friendly and kind. Most of all, though, I appreciated how honest and real they were with us—they didn’t play games and they were willing to work with us to achieve the vision we had. When we had the first consultation, Phil was so helpful, even before we signed a contract, which he absolutely didn’t have to do, but that’s part of the reason we went with Long. One of the screens on our window accidentally broke and Brandon, our project manager, took the initiative to make it right and have it fixed without having to be asked. That moment spoke volumes to us.

The team finished our home yesterday and I am in awe. Their craftsmanship is incredible and we are so thankful that we went with this team. We definitely feel like we are part of the family and are so unbelievably thankful to everyone from Luis and Christian and their team, to Phil and Brandon who had to answer all my questions, to Amanda and Becky anytime I called the office.

My husband and I would recommend this company a million times over and we cannot thank them enough ❤️

This company is fantastic. I’m renovating my entire house and we found out some bad flashing had rotted out a section of our siding. It was a difficult process finding someone to take on this size project since it included both framing repair and siding. Brian Wahl was great to work with and really advocated for us. He came up with a solid plan and understood the urgency to have this finished up before going into the winter season. He delivered on his word and our job was completed by mid-October. The guys that worked on our house showed up first thing in the morning and worked into the evening to get it completed. They were very easy to talk to, kind, and their work was both thorough and meticulous. They exposed and removed all the rot to make sure the repair was done correctly. We’ll have our house painted in the spring, but it’s finally at a point where we can get it painted now that the repair is complete. I’m planning to go with this company to redo our roof in the near future. They really did a great job from start to finish. I highly recommend this company.

Nichol's was fantastic to work with. It was between Nichol's and another GC, but after the initial site walkthrough where the construction was to occur, it was clear that we were going to choose Nichol's. Every aspect of this project was seamless; from initial site walkthrough, design, permitting, construction, all the way through receiving the Certificate of Occupancy. Our technology is a First of a Kind technology, so there were so many unknowns along the way that have not been experienced before, however together we were able to work through each one with their guidance. Even after the original scope of work was completed, Nichol's stuck with us to troubleshoot unforeseen issue during our startup period. This project had a very strict timeline and was high risk for our company. Nichol's understood that and went as far as to work multiple potential scopes of work in parallel to mitigate risks and keep us on schedule. Project management was amazing. The project manager always picked up the phone, was on-site every day, and helped us work through problems with suggested solutions. We ultimately finished the project weeks ahead of schedule. I highly recommend.

I'm hoping to work with these gentlemen

Worked with the Nichols team to build out our office space, and couldn't have been happier. They are a wonderful group to work with. They stand by their work, and I would give them my highest recommendation

The planning and construction of our veterinary hospital was overall, a very positive experience with John and the rest of the Nichols Team They came when they said they were going to come. They did what they said they were going to do. And they charged me what they said they were going to charge me. How novel, right?

They have my endorsement!

Their team was a pleasure to work with on the renovation of our new home. Industrial to open office space.

The Nichols Construction team is a highly regarded and professionally run business. We have relied on them in the Rochester area for years and they have always met and exceeded our expectations. They are prompt with communication and fair with pricing. I highly recommend them.

Nichols Construction Team recently renovated our new Factory in Henrietta NY and we were very happy with the results of the project. They were able to deliver the project on time and on budget. I would recommend them as a contractor on any major construction process.

Outstanding work performed by the Nichols construction team. Had them come in and excavate out a 55' x 55' pad of concrete in a manufacturing plant then repour it to the depth I needed. I was impressed with the communication from start to finish. Job site was clean and organized at the end of each shift. This group went above and beyond to to meet our satisfaction and needs. Our entire leadership team was impressed with the outstanding customer service. We will gladly hire them again for any future projects. Thank you Mike, Chip, Andy, Dave and Brett.

Brian Flaherty
Maintenance Manager
Special projects
The Outdoor Group

The Nichols Team and my organization, Renaissance Academy Charter School of the Arts, partnered together to do a large scale multi-phase construction project. We chose to do a design-build method and we couldn't be happier with the results. They are true professionals. The quality of work performed was second to none. As a school, timing with projects like these is imperative, and they hit every deadline in each of the phases. I would highly recommend Nichols Construction Team!

The Nichols Group completed our state of the art facility in 2020.
The entire project stayed on or before schedule even with complications (Pandemic), supplies were properly sourced and installed with great attention to detail, and regular and complete updates were shared. We have occupied the building for over 2 years and we are extremely happy with the quality of their work.
The Nichols team served as a great resource for our team along the way, and educated us how to properly use and maintain our systems upon completion of the project. We couldn't be happier!

During the planning phase to rebuild our new church after a devastating fire in 2015, we hired the Nichols Construction Team. I witnessed the organization operate from a customer centric approach beginning with understanding the customer’s needs and budget, utilizing customer focused leadership, empowering their team, and implementing a culture of continuous improvement. The Nichols Team was instrumental in helping us improve quality from a pre-engineered building to traditional construction while reducing cost by over 1 million dollars. The pride, professionalism, and culture within the organization is apparent and their work ethic is exemplary.

Hyman Hayes Associates thoroughly enjoyed working with the Nichols Construction Team on the Cornerstone Ambulatory Surgery Center, Rochester, NY. They completed the project on schedule with few change orders, provided excellent documentation, and exhibited quality workmanship. Moreover, they were on top of every detail, and their responses were always quick. Finally, we must compliment them on their project process, especially their documentation. It was thorough, easy to follow, and timely.

Nichols Construction Team took pride in their work with their primary priority of creating a high quality, successful building.

Hyman Hayes hopes we get the opportunity to work with Nichols again.

It started with a consultation and discussion of possibilities and measurements. Three days later, a blue print and a contract detailing the work to be performed, materials to be included, a price and an attainable completion date. Followed by two weeks of beautiful, quality workmanship. Project completed on time and cleanup was meticulous. Followed by very happy customers. This is how all remodeling projects should go. Thank you, Richard & Sons.