Roofing & Gutters reviews in Rochester, New York

From getting a quote, to project completion, my experience with Long Construction was top-notch. They were fairly priced and the Project Manager, Brandon, was attentive and trustworthy. It was a tear-off roof and now looks exactly as I’d expect - perfect. I’d recommend Long Construction and would hope you get the same experience as I did with Brandon!

Long Construction did a fantastic job on my roof, completed in one day! I worked with Dakota for the initial estimate, and he also checked in on the day of the install which I appreciated. Donny was the on-site supervisor and was awesome - communicated with me thoroughly and ensured I was happy with the end result. Cleanup was SPOTLESS and they even readjusted my gutters. I can't make this up - they also used their leaf blowers to clear the beech nut shells and tree debris off my driveway. 5 out 5 stars, they nailed it!

I had my roof replaced. Phil, Aaron, Brandon, Amanda and the rest of the staff of Long Construction were there to assist me every step of the way. They were friendly and professional. They were dedicated to making sure I was satisfied. The workmanship (and cleanup) was excellent. They exceeded my expectations. I will call them again and recommend them to others.

I couldn't be happier with my new roof from Long Construction. Sales Consultant, Brian W. inspected my roof and recommended I file a warranty claim with Owens Corning. He helped with photographs and sending shingles to OC. Owens Corning covered the new shingles and even paid labor for my new roof installation! Its nice to see a company stand by their warranty. Project Manager, Aaron S. and crew were also a pleasure to work with and he was onsite for any questions or concerns. Highly recommended.

I had a slow drip in our bedroom ceiling. Called Long Construction and they showed up on a Saturday as promised. The roofer was here about an hour and did some work on the dormer. He was skilled and knew what to look for to repair. Its warm outside right now. The snow and ice are melting, but there is no drip drip and the ceiling is dry in the bedroom.
I'll call them again if I need to - there was absolutely no hassle.

Shout out to Long’s Construction who came and cleared the ice dams from my roof today! They showed up right on time, understood the need to be careful with my historic home, and charged far less than others were quoting (a bit of price gouging going on elsewhere, IMO). Would definitely use them again!

I called Long for a roof leak and Brandon who is a project manager came out and was truly amazing. I look forward to having him manage our project cause not only is he so knowledgeable he explains everything so well!!! Thank you Long Construction

My bill was originally like $6500 with a few concerns went to $7500. Because i mainly had to argue you guys want to charge me $150.00 to pull one ragady aluminum storm wondow frames off its like 2 minutes of labor. And I had 6 windows . Your up charges are way out of line .After arguing you did it cheaper like $50. per window . It should of been included in scope of work. how do wrap metal around in old storm window.I did put $1600 down i was paying anywhere from $1000 to $2000 per month yes I went over 2 months but you guys were being paid .And your secretary said it was ok. I know its not your fault that 3 of the teants didnt pay rent there section 8 cases got screw up. I was struggling a bit. and even though I was sending you as much as I could. You still got your lawyer involved. I will never use you more recommend you to any of the real estate investment clubs im involved in. Good luck

Very happy with our new roof and the whole process of working with everyone at Long Construction. David was great and spent plenty of time with us answering all our questions and providing options during the initial quote process. Our project included a new roof, skylights, replacing all inadequate soffit vents and insulating the previously inaccessible vaulted ceiling attic space and some gutter upgrades.
The whole thing was completed in a single day, the crew was super hardworking and did a great job cleaning up.

From start to finish Long Construction was professional, courteous, detail oriented, and fast. They were competitively priced and even dropped their price a bit to ensure they earned my business. I was extremely happy with the entire project and can't say enough about them. I used them for both a new roof and new gutters.

After a few estimates we chose Long Construction to replace our roof a few weeks ago. We made it very clear to multiple team members that our existing ridge vent was nearly nonexistent and needed to be widened, and each time we were met with “cutting the ridge vent is standard.”
The tear-off and installation were completed quickly, but the next day my husband checked the attic and discovered that the main ridge vent had not been widened at all. Frustration is the best word for it. While Long did return to fix the issue, it’s disappointing an industry standard was overlooked in the first place. Other than this issue, the job was well done.

Excellent communication from start to finish! I didn’t feel like I was having games played with me with the pricing like other roofing companies where they would start with a very high price then supposedly give you all these discounts just to get you down to a still higher price than many other companies. Long Construction came in and gave me reasonable pricing right up front without all the gimmicks. The crew and project manager were all professional and nice. My roof was replaced in literally some hours. The crew came right in and knocked it out. Constantly working to get the job done. It was a messy project but I was most impressed by the thoroughness of the clean up. Not one nail or shingle has been found. Glad I chose Long Construction over the other companies I got quotes from.

I called Amanda at Long Construction for help with the snow and ice damming on my roof. We were having dripping in the kitchen above the sliding door under the soffits. She was very pleasant and helpful. This was Thursday afternoon. Friday morning and Brian the project manager came out and we chatted about the problem. That afternoon Cameron and his crew came out and cleared the snow off the roof and left about 150 lbs of salt to thaw the huge ice dam I had. They l cleared the snow from my driveway before they left too so all in all a great experience. Thanks to the gang at Long Construction.

Long Construction did an amazing job. The crew was on time, respectful, and the quality of the work came out great. Everything was done the way it was explained to me, and the whole process was smooth from start to finish. I’d definitely recommend them.

⭐⭐⭐⭐⭐ I moved into my home in Irondequoit, NY just under 5 years ago with what I thought was a brand-new roof. To my surprise, the roof started giving me issues with water leaks. When I had it inspected, I was shown multiple problems and realized I’d need to consider a full roof replacement.

I did my homework, researched the top roofing companies in Rochester, and received a few estimates. After comparing everything, I decided to go with Long Construction Rochester, New York—and I couldn’t be happier with that decision.

From start to finish, their attention to detail stood out. The inspection and estimate were clear and professional, and the work itself was completed with excellent workmanship. Matt guided me through the entire process and was outstanding to work with. Their slogan says it best: “Don’t go wrong, go with Long Construction.” After seeing the results on my home, I truly believe it.

My house looks amazing with the new roof, and I’m confident it’s built to last this time. I’ll absolutely be recommending Long Construction to friends and family. I wish I could give more stars 5++

They came and cleared my entire roof of snow, treated ice dams, cleared the walkways around the house, all within 24 hours of my call. Brian was great to work with, and came right out as soon as I called. He’s coming back tomorrow to check up on the progress of the ice removal. Highly recommend.

I cannot express how extremely satisfied I was with the installation of our new siding. Starting with Matt our sales person who was very easy and knowledgeable to work with to the project Manager Brandon and the crew Jamie. Justin, Nick and Shawn who all were great! I will use them for all my house projects. It nice to find a company that stands behind their work and is reasonably priced. Thank you guys and I will miss seeing you every day!

i can not rave enough about this Company! project manager Aaron is the best & all the guys over at long construction take pride in the work they do, had our roof replaced by them in December which was outstanding and needed some siding repaired in the back house, what an amazing job these guyes did! i'm telling you call then you will not be disapointed! thank you again!

We have used Long Construction 3 times now. We first chose them to replace our roof at our previous house. The crew worked tirelessly to get the install done in the timeframe needed. The install was perfect and they cleaned up so well you would never know that it was a full tear off!
When it came time to replace the roof, siding and gutters on our new home there was no question on who we would use. Mike the owner was on the job working with his crew and again the work was impeccable. They even installed the new outdoor lights we got!
On the office side Becky is incredibly easy to work with. With COVID we had several delays, but Becky contacted us and was informative and transparent so we never felt uneasy with what was happening. Anyone who is working with or getting estimates from companies for improvements will understand how important a quality this is. From estimates, to scheduling to completion Long Construction is the absolute best and easiest to work with. We will always use and recommend Long Construction!!

We had a great experience using Long Construction to install an Owens Corning roof. The salesman Brian assisted us with price tradeoffs as well as providing roof samples of our top four color choices. Brandon, the team leader for a crew of 9, kept us informed on the process and our roof for a 2 story colonial was installed in one long day. Very pleased with the install and full cleanup by the crew. The Williamsburg Gray roof shingles perfectly complements our light gray vinyl siding and wedgewood blue shutter color.

Sandy and I had the pleasure of having Long Construction repair our house after the hail storm that blew through Farmington. Firstly ,John Oliver was very instrumental in having all of our house siding replaced ( even though only 3 sides were damaged ). ( Who does that ? ) I reached out to John a few times to discuss different options/changes . He responded back almost immediately . Which brings me to the crews that came to do the repairs to my roof ,siding and front window . They were also very punctual and professional . During this complete remodel of my house , We were never guessing what was going to happen next .Matt Auble and crews both , brought to our attention hidden issues and informed us of the repairs during their time with us. We have had other construction companies work for us in the past . ( I still have nightmares !!) What a relief to have the good guys show up this time !!! We have a new house that looks fantastic because Long Construction . Thank you so much for all that you've done for us . The Hansen Family