Tree reviews in Rochester, New York

If you want wet wood then order it though them. Terrible I can’t burn soaking wet wood. This was not seasoned.

O'Neal and his crew knocked it out of the park for us today. We hired them to take down 3 trees and said we'd take care of them if they would just cut them down. On top of being reasonably priced. They went so far over and beyond by not only chipping the smaller branches, but also raking, blowing and a complete clean up of the area! They even rolled our yard to leave no trace of the boom truck that was needed for 2 very large trees. 10 of 10 I will recommend and will continue to give them as much business as I can.

Today 8/24/23 O'Neil and his team came to trim some limbs from my tree above my garage. He told me the appointment was at 9:30am but he came 30 minutes early (I wasn't mad about it). His team and himself did such a great job! They were only out there for about a hour and a half. They cleaned up very well after the service. O'Neil even did a little extra for me by cutting some of the pine off from the neighboring tree. They were all so nice and respectful. I'll definitely be reaching out again to get the whole tree removed!

Oneil Carter is the owner who came out for the estimate the day after I called him and he was there when the work was done the next week. His 5 man crew was excellent, especially the bucket man/tree climber who is a beast. They trimmed/removed about 1/2 of a very large tree, removed two smaller trees and trimmed another smaller tree in about 4 hours. They cleaned up everything and put down plywood to help keep the lawn from being damaged. My only negative comment would be for them to purchase new, thicker plywood since the lawn did end up with a minor few holes.

Don't look elsewhere... these guys are amazing.
Someone mentioned Ideal to me after watching them remove a neighbors HUGE tree.
O'Neil Carter, the owner is a great guy. Polite, friendly, punctual and HONEST.
2 HUGE pine trees were taken down in our yard. They are a great team and work together very well. Communicating through every cut to keep the property and themselves safe. The clean up is throughout the job- from start to finish was terrific.
We will definetely be calling them again for further tree removal.

Oneil and his crew did a fantastic job tackling 2 large brush piles, chipping and hauling away. They cleaned up the entire path they took from back yard to front and all the while in good spirits! Communication and follow up with Oneil was excellent, and the price was more than fair! I’ll definitely use his service in the future and will be sending more business his way. Thank you!

I was so impressed with this company. O'Neil is professional and has a very good group of guys working with him. The job was a big one, but they made it look so easy. The workers were clearing up while the tree was coming down. I would definitely have them back if I have the need.

I would be hesitant with this company. Had an associate come give estimate on job. Took the time to show them everything.He Stated that he would get in touch to schedule appointment. Never heard back. Such lousy service

Not only was the District Manager helpful and prompt, but the crew that came out was respectful, efficient, and left the area looking like it was never touched. Would definitely use them again.

Had used them for several years. Recently switched after paying several hundred dollars to treat a fungus in some apple trees only to be told by their arborist that he didn't know what was wrong with the tree. Then why did you suggest the rather expnesive treatment?

Davey Tree made good on a mistake that I made. They are amazing! I worked with Mat. I highly recommend them and I will use them again.

Matthew Teague is amazing—professional, reliable, great customer service.

No common sense here, not even the smallest effort shown from their workers. Can't recommend anyone who thinks its appropriate to start trimming trees right on top of peoples vehicles. I was lucky enough to catch the stupidity from the window and move my vehicle after they already started cutting off branches directly on top of my car.

Jared did an awesome job cleaning the built up snow and ice on my driveway and my Arborist Isaiah is the best!

Very knowledgeable about tree maintenance. Excellent results. I have been using Davey at both my current and previous residences.

They were very communicative leading up to the appointment, and prompt the day of. I wan't home while they did the work, but everything was done to spec and cleaned up completely when I got home.

The BEST lawn service we've ever used !

I received an estimate from them that was right in the ballpark of there competitors. The gentleman that came out was very nice. Doesn’t hurt to get more than one quote when getting work done by a contractor.

From putting together a professional plan to fertilizing, tree trimming and tree removal I have been totally satisfied with the level of service Davey Tree offers. Highly recommend.

I feel their company did a very nice job. Their portfolio with the estimate was professional, they accommodated my schedule and their two employees arrived on time and did a great job. They both worked very hard. Thanks.

Very impressed with the crew! They took their time pruning my mature trees to ensure it was done properly. Especially by wires going to my house. Clean up was thorough. Highly recommend!