House Cleaning reviews in Apex, North Carolina

I called Clean Home for an emergency cleaning due to my German Shepherd. There was no way it could wait. Michael came out within the hour and he did a wonderful job. He is professional and his prices reasonable. I highly recommend him.

I can't explain any other reviewers experience but I can say Mike was the best carpet cleaning service I have ever used! He was helpful and explained everything he was doing. He took time with my carpets to get them as clean as possible and trust me my carpets were terrible. I truly thought I was going to have to replace my carpet but he brought new life into them. I can't thank him enough!
Yes, he doesn't drive a big commercial van, he's a one man outfit. That doesn't bother me because I want clean carpet and that's what Mike gave me for a very reason price! Again, thanks Mike!

My boyfriend took time off work to and moved furniture to get the place ready for Mike clean our carpets. The problems started as soon as he arrived. First Mike showed up in a minivan (not a professional carpet cleaning van) and said he needed to hook up to our water faucet. Then he walked through the house mumbling about how the carpets were "really dirty" and how it was going to take him a long time to do it. (Does he only get called to clean non-dirty carpets?) Since we had booked him at a discounted rate, we offered him an extra $50. To make a long story short, Mike refused to do the job without so much as an apology. He just kept saying it would take him too long and he "didn't want to". He seemed completely uninterested in doing the job that he supposedly gets paid to do. We’ve since had our “really dirty” carpets cleaned by a legitimate carpet cleaning company with no issues. I urge you to save yourself the hassle and look elsewhere.

Came right on time, honored a special price deal with no hassle & were able to clean on very short notice (I called late Friday and the squeezed us in for the following Monday). We have a small dog that's made quite a mess of the upstairs carpet and they were able to remove most of the stains (they even cleaned the carpet on the stairs which wasn't par of the special price deal- this was a pleasant surprise)! Michael was professional, punctual & got the job done. Would recommend Clean Home to anyone.

Mike was very personable and explained what he was doing; however, he did not follow through with what we paid for. We paid $225 for a "deep steam cleaning, hot water extraction."
(1) Our house was larger than what he expected and he charged more for that, which I agree with. However, later he mentioned that he was only supposed to be there for 3 hours, so he was not able to go much beyond that, even if it was what was required to adequately clean the carpets.
(2) After Mike's initial inspection, he did not indicate that he would not be able to remove some stains along the baseboards from the previous owners of the home. Afterwards he basically told us tough-luck, try using Resolve and scrubbing hard.
(3) The carpet barely looked cleaner than before he cleaned them. We borrow a Bisell steam cleaner from a friend and that $150 cleaner pulled out so much more dirt from the floors.
(4) Mike says he stands by his work but did not make any concessions for us being dissatisfied with his work. After talking to him on the phone, he actually got very ugly with me and was not willing to discuss how we could resolve this issue. Coming out to inspect the carpets would have been a good first step.
I would not recommend Clean Homes NC for home carpet cleaning services. I would, however, recommend paying $50 for a Rug doctor and come cleaner or even purchasing a new carpet cleaner (one that you can keep after you have spent $225).

Great team, quality work

I received fantastic service with friendly staff. They went above and beyond!

Great service - professional, courteous, and did a great job. Would recommend.

Loved getting my house cleaned. Would definitely do it again. I would recommend them to everyone.

The Service Neighbor team was friendly, detailed, and efficient. After their visit, our house was cleaner than it's ever been. This definitely won't be our last time enlisting their help!

I hired Service Neighbor to do a house cleaning for my home in Raleigh. The service was exceptional, they made my place spotless. They also do power washing, I plan to have them come out next month again to clean our home & power wash our home. Would definitely recommend to anyone in the Triangle looking to hire a cleaning company!

They did a wonderful job deep cleaning our house! With two young kids, it’s hard for us to get to all the nitty gritty details of our house cleaning. It was such a relief to have their team come and do a 10/10 job on all the rooms - especially the bathrooms! Not only did they do great work, but their attitude was so positive and kind. I will definitely have them back and will recommend them to others.

I waited to leave a review because in the past I have found cleaning services can start off on a great foot and plummet after the first cleaning. That is not the case with Service Neighbor - they have stayed consistently excellent for the months we have been utilizing their cleaning services. Their communication, scheduling, pricing, and work are all top-tier. As a former house cleaner, I have a critical eye for detail and have been very pleased week after week with Service Neighbor and am thankful for how having a regular, dependable cleaning service has positively impacted the atmosphere of our home.

Never responded to request for a quote.

Like new! Highly recommend great experience from start to finish.

My grill was so clean you could eat off of it.

Highly recommend. My grill looks new again.

Great job cleaning my Weber gas grill today!! Would highly recommend them.

Mark and his team did a wonderful job. Excellent communication and very easy to work with. The grill looks great!

They were timely, professional, and did a great job on my smoker and grill. Also were knowledgeable on general grill inter workings and provided recommendations on future care.

Mark and Lisa did an excellent job of bringing our grill to its former glory! They were prompt, professional, knowledgeable and courteous. Highly recommend.