HVAC reviews in Burlington, North Carolina

They did me right on some issues i was facing with a new system install. I recommend this company

I have been a very pleased with the installation of my system some number of years ago but I had a letter in the mail to pay my annual maintenance contract, and decided to visit the facility to pay it at a quarter till 5:00 on a Friday Google says they close at 5:00 but apparently they close earlier than that so be aware if you're going to make a special trip from 15 miles away or more you might want to call first

I recently contacted Justin to see if he could send someone over to check our main breaker panel due to power loss in half of the house. He set me up with an appointment first thing the next morning. The electrician and his helper showed up about 15 mins ahead of schedule. They were polite and willing to explain everything they were checking for. After being unable to locate any issues inside the house or with the main panel, it was explained to me that the issue could possibly be on the utility company’s side and advised that I have them out to take a look before making any unnecessary costly repairs to the electrical system. These two guys checked all my outlets, breakers, and even crawled under my house to look for any issues. They pointed out a couple things I may need to fix in the future while doing so. After all that, I was happy to find that my bill for all of the investigating they had done came out to less than $200. I will definitely have them out in the future as they came well recommended by a friend/brother of mine who knows a lot of great people you can count on.

Crabbe Service has consistently provided the best andt most reliable service to me since 2007. I have always counted on them for maintenance and emergency service work and they have never failed me.

Fast installation, great customer service and quality product.

Purchased a Geothermal HVAC System in 2010 from Crabbe Service. Professional Service & Cost Savings. I highly recommend you check them out. Mustang USMC Retired @ Red Cross Daylily Farm.

Had a break down after some routine maintenance and they immediately came back and fixed the issue with no additional service charge. Service and response time is impeccable.

Since the new ownership, service has been excellent, and pricing has been fair. I intend to continue my multi-year contracts with them. Their technicians are polite, and well-educated. That's all I'm looking for.

Justin and the men at Crabbe Service Company are very responses in getting our air conditioner working correctly. He and his staff are always there to resolve your problems.

These men were honestly fantastic! They came out on a service call, diagnosed my hvac unit needed to be replaced. They patched me up to get it working until I could get a new hvac unit in 100 degree weather. Then came back a few days later with the new unit, again in 100 degree weather. These men worked so hard in the blazing heat and didn't even complain when they had to move their work trucks for my daughter to leave, moved again without her asking when they seen her return a few hours later. Hvac replaced, cleaned up their work area, and I am one happy customer!
Every worker I spoke to was kind, respectful, and extremely helpful.
Great service & reasonably priced! 10/10 I highly recommend!!

Crabbe is always prompt and professional. I manage rentals and we've been working with them for several years now. Would definitely recommend!

We have been working with Crabbe for over 28 yrs, honest, reliable, great group of people.

The reps from Crabbe Service have been prompt, knowledgeable, dependable, and polite. I will continue to utilize their service for our HVAC, whole-house generator, and any other mechanical needs. They are great!

I bought two HVACs from Crabbe— two different occasions. Their prices were competitive and I always felt I was dealing with honest people. They also take care of both units for my twice/year maintenance. I’ve been using them for over ten years now and I know the same two technicians who come to the house. You get honesty, quality and reliability. I recommend them to my friends in the Triangle!

Fast, Responsive and great customer service! Thank you, Kiefer and Crabbe for addressing all of our HVAC needs.

Work was done to perfection. Highly recommend this company. Great service.

Crabbe has the best employees. Everyone is respectfull & pleasant. They have maintained our HVAC for many yrs. If & when there was a problem( very rare) they were johnny on the spot! Will only replace when we have to with them. Very dependable!

The tech was very informative and professional. He was pleasant. I felt confidently about the quality of the service.

We have used Crabb service for decades. They have always been reliable and have provided prompt service. Their staff are knowledgeable and friendly. They really know their equipment and I can rely on their expertise and recommendations. We are very satisfied with Crabbe Service and would gladly give them the highest rating possible.

The Crabbe team is always quick to get a technician out for support. Technicians are knowledgeable and always explain what the issue is and what is needed to correct. Pricing for service and parts is fair.

The best in the land! Every time I’ve needed their service they have shown up on time and repaired my system with excellence! Customer service both at the office and the tech are superb!