Constraction reviews in Charlotte, North Carolina

4.7 based on 3112 reviews Back to the listing
    5

    Ian and Terrence with Servpro were amazing, knowledgeable, timely, respectful, empathetic and committed to communicating and completing their assigned job thoroughly and to the extent of the customers satisfaction and guaranteed work! I would recommend this "dynamic team (duo) to any company who appreciates quality and commitment.
    Thank you guys for helping my parents and the conversation, connection made🌸
    Deborah with TheMountainVue.

    5

    Craig and his team provided 5-star service not only with our flood remediation, but also with moving our belongings out of the flooded home, cleaning and storing them, and then moving them into our new home. They were much better than a moving company, even though that is not technically their specialty. It’s great to see that some companies still have pride in their work and really care about their customers!

    5

    I highly recommend SERVPRO of West Mecklenburg for any water damage needs. Craig was extremely responsive and helpful, ensuring that I understood the process for water mitigation and even what to expect when it came to working with my insurance and a contractor for repairs. He answered all my questions, communication was timely and thorough, and we felt very well taken care of during a stressful situation. I would refer Craig and his team to anyone.

    5

    I called Servpro of South Charlotte for their mitigation services. I highly recommend them! My team was lead by Matthew. Matthew was knowledgeable, professional, courteous, conscientious, communicative, and went above and beyond to help however he could. I am so glad we went with Servpro and that we got Matthew as our leader. Also, their prices seem reasonable and fair.

    5

    Hector, Matthew, and their team did a great job with our water leak. There was great communication throughout the process from both Hector and Matthew. Matthew listened to my concerns and made sure that the area needing mitigation was safe for our young children during the process. This team is professional and a pleasure to work with (despite the circumstances). I hope we don’t need them again, but I would not hesitate to recommend them to others!

    5

    ServPro was a great partner to our family during a recent flood. Hector was always there to coordinate all our needs and take our calls. Today Gary and Gio did a great job retuning our furniture after 4 months in storage. Thanks to the entire team!!

    5

    We experienced a devastating house fire in February of 2023. ServePro was by my side that very day. Craig and his team walked with me through every step of this process. They did a fabulous job with the home demolition and have been incredible in restoring items that were salvageable. I cannot imagine having gone through this experience without them. Highly, highly recommend!

    5

    Servpro was out after I had a terrible experience with another mitigation company. Hector came out and saved the day. He made the process so much easier and explained everything to me. The crew that came out was awesome and made me feel very comfortable with what they were doing. They had my whole house dried out and clean “like it never even happened”

    2

    My apartment complex called in ATI for “mold remediation”, after I found mold growing throughout my bedroom, closet, and bathroom. After being told the crew would be there for 1.5 hours, they were there for 15 min max and simply wiped down a wall with a rag, completely missing the cabinets I had pointed out that had mold. They later came back to clean those. After they left, I went through all contents in my closet to ensure they didn’t miss anything. I proceeded to find 10+ pairs of shoes covered in mold and a whole side of my wall covered. Extremely disappointed in this “remediation”, as no effort was made to confirm the cause of the mold, nor did the crew look for additional mold, they simply wiped the areas I pointed out. Would not recommend this company.

    5

    Jerry has been an amazing help here at Lavie South Park getting some carpets restored for us definitely deserves all fives keep up the good work!

    5

    Chris does an exemplary service onsite! He is amazing at what he does and offers great customer service. It is always a pleasure when Chris comes to service us. He is always in a good mood with high energy. We thank you for all that you do!

    5

    Marco was very nice and helpful in getting the water from the carpets in my apartment extracted after it flooded at 1am on an emergency call. He explained what the process would be and then proceeded to get it completed in a timely manner. Very appreciative!

    5

    I’m the manager of 88 apartments and I always request for Dave to come and clean our carpets. He is super sweet, very professional and does an amazing job at making our older carpets look great again!

    5

    ATI and Andrew Gates who was managing my water damage has been a pleasure to work with. They came out immediately assess the situation and install the equipment to help try out my bathroom on the second floor overflow. I highly recommend ATI in Charlotte. Good good

    5

    My property has received services from this company on several occasions and they never disappoint! Our carpets are back to a brand new look! Thank you to David and Anthony for their awesome costumer service! Satisfaction guaranteed!

    5

    We have worked with Venturi/ATI for years at our various properties, and we couldn't recommend them more! They are prompt and responsive to take care of our many tenants. Thanks Jerry for helping me out today after that crazy rain yesterday!

    5

    I am the property manager at Villas at Marlin Bay and we use this company to clean our carpets. Tray and Chris are wonderful! They are super informative and always do a wonderful job.

    5

    This company responds very quickly. My first time using them and will not be my last time. Trey came to take care of my water extraction and he did an amazing job! He also gave me tips to help migrate water damage in the future. Great Customer Service

    5

    Tray Did a Awesome Job for Me and My family he was very polite and respectful and such a Awesome young man All the way around the board. Thank U Tray.

    5

    Tray did a great job at Hartwell Pointe with a carpet cleaning. He has the best personality to work with. Great product, great working relationship with ATI

    5

    Tray was so professional. He has done a great job at both of our properties in Clover. I would recommend him to anyone who needs their flooring serviced! :)