Constraction reviews in Charlotte, North Carolina
-
Servepro of South Mecklenburg County was fantastic! My experience with them was stress free and seamless.
My house flooded on a Sunday evening and they came out within an hour of me calling.
Annemarie was a joy to work with and so very helpful. She talked me through the entire process and kept me calm throughout, always being upbeat and available for any questions.
The employees I worked closely with, Sebastian and Ryan were so professional and efficient! I trusted them in my home when I couldn’t be here. They were willing to work around my schedule but I was completely comfortable having them come and go while we were at work.
I never once felt like a burden or hurried through any stage of working with them. All of my questions and concerns were addressed. They felt like friends. I highly recommend this company and will use them again if needed. Great service! Trustworthy company and team! -
My technician DaQuan Render had exceptional knowledge and good customer service!
-
Rick and his staff did amazing work at our house. Highly recommend!!
-
One word DaQuan!!!!! The level of service he provided was beyond AMAZING!!! It’s hard when you experience a loss, but to have someone truly care and help you pick up the pieces step by step and make it easy, is so very important. From explaining the process throughly to listening to all my concerns…….I felt heard, supported, and I am grateful. Thank you so much DaQuan!! You are truly the best of the best!! Servpro has a customer for life because of you!
-
I’ve heard good things about Servpro and glad it is true. I normally don’t do reviews, but DaQuan took his time to explain the process and help put our minds at ease during a stressful time. I really appreciate the professionalism and understanding that we are a family trying get our home back to normal as quickly as possible, and not treated as just another job. Thanks again DaQuan!
-
Typically, I don’t do reviews unless the service is great. Working in customer service leads me to have certain expectations that are usually not met in today’s service industry. However, the service I received from Daquan was worth writing a review. He was considerate of our time and he had patience while explaining the process. Daquan handled us with care and the reason I will recommend ServPro to all my homeowner family and friends. Thank you Daquan! You understand the importance of great customer service.
-
Logan and his team came in and replaced all the flooring in my home, it looks great! 5 stars!
-
I had a great experience with Servpro. I had water damage in my home, they responded quickly and took care of everything from water removal to drying. The team was professional, efficient, and kept me updated throughout the process. I highly recommend them for any restoration needs.
-
I highly recommend cervpro , especially because of people like Jose and Pete from Servpro. Both were incredibly professional, knowledgeable, and genuinely helpful during a stressful time.
Jose was outstanding. He was very kind and took the time to explain everything clearly, ensuring we understood the process. He handled the situation with expertise and efficiency, taking care of everything seamlessly.
Pete was also a huge asset. He guided us through the entire situation, providing excellent support and reassurance.
Thanks to Jose and Pete, the process was much easier than we anticipated. Their expertise and compassionate approach made a difficult situation manageable. -
If I could give 11/10 stars I would! Ryan and his team went over and beyond! We had a major accident of toxic lawn chemicals that got all over our carpet, and leaving a horrendous smell in our house! Ryan not only made it seamless but he gave me the best advice on how to move forward and his team was able to come as soon as the next day! Not only did the carpets look immaculate the smell was completely gone! THANK GOD! I was traveling for work and made me feel extremely comfortable and taken care of throughout the entire process! I would 100000 percent use him and his team again! Highly recommend great service great price! Thank you team!
-
Logan did a great job on my home! Thank you so much for your hard work! I would definitely recommend!
-
This Servpro is outstanding! Logan and his crew came in and completely out did themselves with the repairs to my home !
-
I had a water damage emergency in my home and called SERVPRO for help. From the moment they arrived, I was incredibly impressed with their speed and professionalism. They responded to my call in record time, and their team was on-site quickly, ready to tackle the situation.
Not only did they act fast, but they were also incredibly considerate of the stress I was under. They took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with the process. The team worked efficiently to dry my home, and they kept me updated every step of the way.
Thanks to SERVPRO, my home was dried out quickly, and I didn’t have to worry about any further damage. I can’t recommend them highly enough for their fast response and thoughtful approach to handling the situation. Great service all around! -
Rick Hesprich and his team were wonderful to work with after my kitchen sustained water damage. Highly recommend!
-
Our service with Daquan Render was excellent. Very friendly, great customer service, efficient and patient. My mother was pleased and so was I, during a difficult time for mother with her home he was able to be a light In the midst of this storm. His efforts and hard work did not go unnoticed. I would recommend servpro if all of the staff is trained and efficient like Daquan. EXCELLENT JOB!!!
-
Servpro team Bowen is an outstanding company , Logan and crew were able to finish the exterior brick work of our building in an outstanding timeframe! Great work !
-
Mr. Daquan Render did a remarkable job assisting me with my water lost. Also, did a remarkable job assisting me with the restructuring as well. He is a great guy.
-
Orlando and his crew came out and did an amazing job! They made the carpet look brand new and smell even better with a nice lemon finish. Definitely ask for Orlando if you need/want a very well job done with the carpet in your home/business
-
Team ServPro responded to a major flood in our building. The rapid response and daily updates were super helpful. Logan Dennis, project manager, ran a great crew and made the whole process easy.
-
Lavoris, Marcus and the team were efficient, attentive, timely, and careful throughout my water damage repairs. Their team communicated clearly about the timeline and demonstrated strong knowledge of the process. I felt well taken care of and would highly recommend them to anyone in need of similar services.
-
ServPro was a joy to work with. They were always on time for all appointments. They keep all schedules as far as estimates and work. They cleaned everything from carpets to the pulpit at our church, even our upholstered pews. They were thorough and demonstrated the best in customer service. Now our church is so clean and smells so GOOD! Outstanding Job!! Highly recommended!!