Home Services reviews in Concord, North Carolina

Jeff is the man! I called to request a cleaning for a second-hand mattress that had been in storage for a while. When Jeff arrived, he carefully inspected all sides of the mattress, checking for stains, dust, and other issues. After a thorough look, Jeff explained that the mattress was actually in almost new condition and didn’t really need a professional cleaning. He said he’d be happy to clean it if I really wanted, but also compared it to spending money unnecessarily. Jeff even gave me helpful tips on how to do a deep self-clean and suggested getting a new mattress cover if I was worried about stains. Not many carpet cleaning companies would be so honest! I truly value their honesty and integrity. I will definitely use them again for any carpet or upholstery cleaning, and will ask for Jeff.

The carpet cleaning team did an AMAZING job making our new house feel fresh and spotless after we had some repairs done. There was dust all over the place! They cleaned every corner, baseboard, window sill and blinds, floors, carpets, ceiling fans, every light fixture, and all the little spots in between. Even the carpets looked brand new again! Norman and the team really paid attention to detail, and even made cute blanket decorations on both of our daughter's beds, which made them super happy when they got home. I can't say enough good things about their work. We'll definitely have them come out every month, and I couldn't be more excited!

A big thank you to Gerald from the carpet cleaning team for his skill and hard work. Not just this last visit, but every time over many appointments, he’s always done a great job. We have a puppy with some messes, and sometimes I’ve needed the carpet cleaners out two days in a row. This company always gives the best carpet and upholstery cleaning I’ve ever had. Gerald always goes above and beyond to make sure everything is spotless and shares helpful tips, never pushing for extra services. That’s why I keep coming back!

my wife and i have used top concord carpet cleaning for many years. they always do a fantastic job cleaning our carpets. gerald really understands all about carpet stains and fibers. he works together with his team and they are very efficient and friendly. we’ve always been really happy with their carpet cleaning. if a tough stain comes back, gerald tells us to call and he comes out to fix it for free. the prices are always fair and reasonable. everyone is polite, professional, and they make the whole carpet cleaning experience easy and even fun. you’ll be glad you picked them to keep your carpets looking great.

Our old German Shepherd/husky had a big accident on the carpets one night while we were all asleep, and there were messes all over the living room. It looked like a whole pack of dogs had been in there! I called Top Concord Carpet Cleaning, and Malik was able to fit us in the same day to handle the overwhelming mess. The cleaning job was fantastic and very quick. The difference before and after was incredible. I couldn't have asked for a better carpet cleaning experience. We will definitely use them for all our carpet and tile cleaning needs from now on.

I needed my carpets cleaned before listing a house. Top Concord Carpet Cleaning responded quickly and gave me an estimate that matched the final price. Malik was upfront about what could be done, and the carpets looked much better than I expected. There was a small issue during the process, but when I reached out, they listened carefully and handled everything in a professional and friendly way. I would definitely recommend them to anyone needing carpet cleaning.

I called to have my carpet cleaned and was happy to get same-day service. Gerald came by in the afternoon and did a fantastic job cleaning the carpets. He was very professional, on time, friendly, and easy to talk to. A couple of days later, I needed a touch-up on a spot where I spilled red wine after the cleaning. Gerald was nearby and came back within the hour to take care of the stain—now there’s no spot at all. This wasn’t my first time using this carpet cleaning service and it definitely won’t be my last. If you want your carpets steam cleaned by someone who really knows what they’re doing, I highly recommend them. Excellent service!

After reading a lot of reviews about different carpet cleaning companies, I decided to give this business a try because of all the positive feedback. When I called, Gerald answered and was very helpful. I had just found out I was having guests over soon and needed my carpets cleaned in a hurry. Gerald listened to what I needed—carpet cleaning for all three bedrooms, the hallway, and the living room. I also mentioned that I often have dogs at my place. Gerald and his team did an outstanding job. My carpets have never looked so clean! They arrived right on time and finished the whole job in about an hour. Their prices were similar to other companies, but I felt like I got even more for what I paid. Not only did they clean all the rooms I asked for, but they also cleaned two of my area rugs, including a special rug from Turkey, at no extra charge. They moved my furniture carefully and put risers under the heavy pieces, pre-vacuumed, and treated any spots they found. Afterwards, my guests commented on how fresh and clean my carpets looked and smelled. I am really happy with the service and will definitely call them again for my next carpet cleaning. Highly recommend!

Best carpet cleaning service I’ve ever used! I first met Jeff from Top Concord Carpet Cleaning through a networking group in Concord. When I needed my office carpet cleaned, I gave them a call. Jeff and Diego were both very professional and did a really thorough job. Just like they said, the carpet dried super fast—their equipment must be really powerful. A few months later, I needed my home carpets cleaned, so I went with them again. They did just as great a job as before. They even moved my treadmill and elliptical to clean the living room, and put little foam pads under the equipment so the carpet could dry underneath. I had only asked for the living room, but they suggested cleaning the hallway and bedroom too, since the price already covered more space. They are the most hardworking, honest, reliable, and affordable carpet cleaners I’ve ever found. I would recommend them to anyone looking for carpet cleaning.

It’s never a great time to find out your carpets need a deep clean, especially right before you’re about to take photos to put your house on the market. But from the first phone call with Gerald all the way to when he stopped by to pick up payment, my experience couldn’t have been better. Gerald and his team arrived on time and always kept me updated about what was happening. He explained the whole carpet cleaning process to me, offered to talk with my husband who was out of town, and even helped guide me on what to expect with the insurance claim, the adjuster visit, and payment details. The team checked in and out of my house by text while I was at work, so I always knew the steps they were taking. They were clean, professional, and always respectful of my space. What really stood out was how much Gerald cared about our situation. We were working with a tight deadline to get the house ready for the market, and he constantly checked in with us about what we needed and coordinated with other appointments we had. When I had to move up the photo shoot and the carpet cleaning was still scheduled for the next day, Gerald and Jeff went out of their way to find the right equipment and cleaned my carpets that same evening. With everything else going on, this meant so much to us. Our carpets and rugs in the laundry room and bathroom (where the leak was) look fantastic now. The whole team did fast, high-quality work that I could trust from start to finish. They really show what great customer service is all about, and I would recommend Gerald, Jeff, and the whole crew again and again.

I work in real estate, buying, selling, and leasing homes around Concord. Part of my job is making sure each property looks its best before showing it to potential buyers or renters. While a fresh coat of paint and a good overall cleaning help, clean carpets really make a difference in how a home feels and looks. I've teamed up with Top Concord Carpet Cleaning for many of my renovation projects. Gerald always takes the time to listen to what I'm looking for and helps me get the carpets cleaned just right for each listing. The results are always impressive—the carpets look fresh, smell great, and really help the whole house shine. The service is reliable and friendly, and they always go the extra mile to make sure I'm happy with the work. They also offer carpet repair, which has come in handy for properties that needed a little extra care. If you need your carpets deep cleaned or repaired and want excellent service, I highly recommend giving them a call.

I always bring my Persian rugs here for cleaning, and each time I am impressed by how much Norman knows about these special carpets. He can tell you all about how the rugs are made and what materials they use. Norman has also given me helpful tips on how to care for my rugs and keep them looking their best. Every time I leave a rug with him, it comes back cleaned with great attention to detail, and he has even done some expert repairs when needed. Norman is friendly, easy to talk to, and really understands the carpet cleaning business. I highly recommend this service in Concord for anyone looking for top-quality rug cleaning and care!

The team at Top Concord Carpet Cleaning really knows how to take care of your carpets. Malik handled our carpet repairs and treated our home as if it were his own, making sure every spot was fixed with care and skill. We had several small areas that needed attention, and now you can't even tell where the repairs were—they blend perfectly with the rest of the carpet. From our first phone call, the response was quick, and they managed to fit us into their schedule within just a few days. The staff is friendly, and the quality of the work is impressive. Highly recommend for anyone needing carpet cleaning or repair in Concord!

Gerald is by far the most outstanding carpet cleaning professional I have ever worked with. After my carpets were cleaned, I noticed a small issue some weeks later. The initial cleaning was the best I’ve ever had—my carpets looked like new again! When I reached out and explained the situation, Gerald responded right away and took care of everything without any hesitation. His service was fast and friendly, and he made sure I was completely satisfied. Other companies could really learn a lot from Gerald’s dedication and customer care. I have already recommended this carpet cleaning service to my friends and family, and I will definitely use them again. I can't say enough great things about my experience!

absolutely the best carpet cleaning service around! my toddler had a big accident during potty training, and i was really worried because no one else could help me right away. when i reached out, gerald was busy but still made time to come over, even outside regular business hours, just to help. he cleaned my son's mattress so well that it looks brand new, and the carpet looks spotless now. he was on time, very professional, and worked quickly. after this experience, i'm planning to have my carpets cleaned every few months. i know exactly who to call next time!

I needed my carpets cleaned on short notice, and called to see if someone could help. I spoke directly with the owner, who was very friendly and explained everything to me. There was a delay because their van had some trouble and a family emergency came up, but he made sure to keep me informed and we rescheduled for the next day without any issues. When they came out, Gerald was very professional and explained the whole carpet cleaning process, including how their special European equipment works to clean deep into the carpet fibers. The cleaning left the carpets just a little damp, so the drying time was much shorter than I expected. Our home in Concord is rented out several months of the year, so I needed the carpets to look great for the next guests. The results were fantastic—months later, the carpets still look fresh and clean. I’m really happy with the service and will definitely use them again for all my carpet cleaning needs. I really appreciate how much they care about their work.

The team did an outstanding job cleaning my carpets! With my experience in property management, I've seen a lot of carpet cleaning, and the area next to the baseboards is usually left dirty. Not with this crew! My carpets are spotless right up to the baseboards, just like the rest of the room. I’m very impressed with how thorough and professional they were. I plan to have them come back soon to clean my tile and grout too. I’ll be sure to get some before and after pictures next time. If I could, I’d give them more than 5 stars!

After a heavy rainstorm here in Concord, our basement flooded and our area rugs got completely soaked. We needed urgent help to save our carpets, so we contacted Top Concord Carpet Cleaning. Malik showed up the same day with a professional water extraction truck and quickly removed all the water from our rugs and the padding underneath. The team took extra care with our valuable oriental rugs, making sure everything was handled with skill and attention. The service was fast, friendly, and thorough. We’ve used their carpet cleaning services before, and every time they do a fantastic job. If you need carpet cleaning or help with water-damaged rugs, this is the company to call—highly recommended!

from start to finish, top concord carpet cleaning did an amazing job with my carpets. the customer service was excellent and norman and his team really knew what they were doing. they managed to remove tough stains from my carpet that other carpet cleaners said couldn't be cleaned. because of their work, we didn't have to replace the carpet upstairs, which saved us a lot of hassle and money. honestly, i'm not sure how they got the stains out, but it looked like new when they finished. i highly recommend their carpet cleaning services and will use them again whenever i need my carpets cleaned. it's great to support a local business in concord!

My first time using top concord carpet cleaning was excellent, right from when i called to schedule my carpet cleaning. the team was courteous, on time, and very friendly. my estimator, norman, was thorough and explained everything clearly. diego, who came to do the work, was hardworking, polite, and explained the carpet cleaning process as well as how to keep things fresh after. the carpets are still drying, but so far everything looks great and i'm confident in the results. i plan to use their services again and recommend them to my own clients too.

I had a fantastic experience with my recent carpet cleaning in Concord. Malik did an outstanding job—my carpets now look and feel almost brand new, which I honestly didn’t think was possible after trying other cleaning companies before. I was about ready to replace the carpets, but Malik really worked wonders and saved me from that expense. He was professional, polite, and made the whole process easy and pleasant. I highly recommend their carpet cleaning service to anyone looking for real results.