Constraction reviews in Durham, North Carolina

We been trying for over a week to get a key so we can enjoy the gym and the sales office has been no help. Tried over 12 times calling and leaving messages to hoa department with no solution. Don’t buy into the hype about resort living because you will never be able to use any of the so called amenities. Total scam that we didn’t receive keys at the closing. I should have moved across the street to sweetbrier.

I would like to share my positive experience working with Brian Riggleman, the Construction Manager for the Raleigh Division. His professionalism, attention to detail, and willingness to go out of his way to address my concerns made me feel very confident in my purchase with Pulte Homes.

Very nice community.

The place is Ok but expensive

Great experience. Ask for Nick at the office. Amazing agent.

Had a great experience throughout the whole process and highly recommend this group. Nick, Michael and Caison were all fantastic and we couldn’t be happier to raise our family here!

If it was up to me I would’ve given ZERO stars. This is my first new home, and I expected a lot more better from this community. Especially since it’s a newly built community, but what can I say to be honest sometimes I regret buying a home in this community because of it’s service. I looked at over 50 homes in countless places but no of course I decided to make a not so good decision and buy a home here. I should’ve read the reviews before buying a home here. If I bought a home in another place, at least I would’ve not had to deal with all the problems I’ve dealt with since I’ve moved here. The HOA has no manners on how to speak politely, one time I called to ask about the requirements for this community and she said “oh you’re not registered” and stuff and she did not have a good attitude at all. One time I parked my car on the sidewalk at night because I came late from work. And by the way when I parked my car on the sidewalk I parked in front of the sidewalk that is in front of my house. And there were so many other people whose cars were parked the same way. Guess what the next day I receive a letter in the mail saying that I am not supposed to “block the walking track” and park on the sidewalk whether it’s in front of my house or not. But no one else received that I guess because their cars were still parked like that. Along with all of that since I bought this house every night my master bedroom’s bathroom light goes out every night and doesn’t come back till the next afternoon until 1pm. There were electricians coming to my house to fix that multiple times, but it never worked because the next day it would happen again. And I am still having that problem. I don’t know when it’s going to get fixed. And you have to ask for permission for literally everything here. Like I just needed to put a small building in my backyard but no they told me no they said I couldn’t put one here. So overall I’d not recommend buying a house here until the HOA board changes.

The sales team with Madison was good in coming up with the sales contract etc. Every step of the way, the Pulte team was good at informing me of the next steps and keep the paper work moving. Awesome team and I am so glad to purchase a house from Pulte Builders.

Had a really good Home buying experience with Solana by Pulte. The whole process went smoothly from start to finish, and our home was ready right on time. We love the quality, the finishes, and the appliances. The construction manager was great to work with—always responsive and helpful. Great community.

First and foremost: Madison was a FANTASTIC sales rep, and she was a champion for us at every step of our build. Our finished home was well-made with minor issues throughout the inspection process that were throughly and promptly fixed. Even when we needed some help from Pulte near closing, they worked with us to make adjustments to get us across the finish line. We love our new home!

I’m not sure if we were just extremely unlucky, but our experience with this company has been very disappointing.
The only reason we stayed was because we liked the floor plan. The mortgage process was poorly handled, with a lack of communication and organization. It often felt like no one knew what they were doing.
We moved in around November, and during the walkthrough we clearly pointed out multiple issues using blue tape. We were promised several times that these problems would be fixed after closing. More than two months later, many of those issues are still unresolved. The cleaning was also poorly done, with glue left all over the bathroom floor. After moving in, our HVAC started dripping, which should not happen in a brand-new home. When a representative came to inspect the issues, we were told that anything related to paint would have to wait a year because the house would “settle and crack anyway.” That made the walkthrough process feel pointless.
We were promised fixes for the HVAC, cabinet damage that was noted before closing, floor cleaning, and other issues. Only about half were addressed. We sent a follow-up email on December 26 and still have not received a response.
If it’s this hard to get issues fixed right after moving in, it’s hard to trust their warranty moving forward.

Many of the reviews mentioned their salesperson Madison, she was a great help always. Pulte builds quality homes and we knew that from the start, our son has a custom Pulte home in SC. We had so many choices in Briar Creek for homes with many builders. We choose Pulte, but the lack of simple communication with the several construction managers made us feel like we didn't matter. Pulte mortgage was so stressful the last 2 weeks and it didn't have to be. We were always forthcoming with what was needed but were asked for things at the last minute that could have been provided well in advance. We would have given Pulte much higher regard if not for these shortcomings.

Buenos materiales

Excellent service! The staff was patient and understanding a we selected a pattern that was not in stock and waiting patiently for it to become available. The last week it arrived, and a man named Pedro Tello installed it. He said he has been installing flooring for 22 years, and he was a real expert. He worked quickly and the results were perfect, beyond our expectations. I wish now that I had watched how he managed to remove the old flooring from under the cabinets, and more amazing yet, how he installed a single sheet of vinyl that went under the cabinets and into every nook and doorway. It was as if the house were being built and the flooring had been laid before the cabinets and appliances and thresholds were added! And it looks great!

Bad doesn't begin to cover it...

I've been in my home for less than 7 years and found out today that my foundation is severely cracked. I had an area in my garage within the first year that they would not fix. This is the absolute worst builder in the world. Lord only knows what it is going to cost to have everything repaired.

I agree with most of the post on here. They will delay, delay, and delay with no good reason. They told me they didn't have building permits but when I called downtown I was sent proof the permits had in fact been issued. As others have stated the "warranty" and the process is an absolute joke. "Working" with Wade Jurney turned what should've been an exciting time in my life to one of the most frustrating events and I would not recommend doing business with them.

This is the worse company to buy a home from. They can never close on time and continued to have issues with Durham County taking over 4 months to close on a home that had been finished since 4/22/2019. We ended up leaving our contract because no one should have to wait 8 months for a townhome when houses are being built everyday in Durham County with no issues. Word of advice to anyone wanting to buy from this company... read ALL their goggle and BBB reports. They are not worth the headache.

I've been in my home two years and my one year promised touch ups have not been completed or scheduled. I put in a warranty before my home was a year regarding some issues with the property that have never been addressed. No one calls back, or answers emails. I have been shuffled around several times with no resolution. Do not purchase front them. I have had a number of electrical issues that are still unexplained. I am looking to sell my house very soon.

DC HandyMen are very reliable, professional, and have great customer service. The work that DC HandyMen completed for me was done in a timely manner as outlined and the work completed is quality. It is very hard to find contractors that you can trust and this company is just that, trustworthy. I highly recommend this company to everyone! #awesometeamofworkers #qualitywork #quickservice #greatcustomerservice

A fantastic builder that does great work in the community.