Plumbing reviews in Durham, North Carolina

Service tech Neal was very professional and straight forward with what was needed to be done. Highly recommended.

We are very impressed with Quality Service Today Plumbing and Septic and Trevor, the plumbing expert, who took care of a couple issues we had within our home. Everyone communicated well and professionally throughout the entire process. Trevor was knowledgeable and helped explain clearly what was going on. His thorough knowledge of the situation made me feel confident in moving forward with this company. He was timely in taking care of it and stayed well beyond the typical business day to finish the job in the time he said it would be done. I feel like this is rare these days. I’m very pleased with the job they did and would highly recommend them to anyone.

Leaking pipe outside. Alex came quickly and on time. Kind and respectful. He kept us updated regarding the repair along the way and was clear about pricing. The total price seemed high ($1400)but not much you can do when you need a repair and can’t do it yourself.

Charlie did a stellar job walking me through his inspection of my water and septic systems, and they were already out taking care of everything the next day. Great experience and I'll be going to these folks for any future work!!

Anthony did some plumbing repair and addressed some pressure issues with two faucets. He was very knowledgeable and the visit cost much less than I expected. I WILL be a return customer in the future. Thank you!

They were very fast and efficient. Tech was here when the message said he would be analyzed the issue and provided a quick resolution

350 for 1000 gallons didn't sound so bad, but then it had to be agitated Plus 200 more gallons total ending up to be $734 and some change. That became a little bit. Pricey wasn't prepared.

The installation was somewhat delayed through no fault on my service technician. It also proved to be a little morre complicated as these things will sometimes go. Throughout it all, Jonathan Jaggers did a wonderful job getting everything up and running on one of the hottest days of the week which I know was no easy task. He is a highly qualified and experienced professional and comes highly recommended to anyone needing this type of work. On a more general level, he is friendly, polite and courteous in explaining the process of what is being done.

Communication was excellent. I was kept up to date on when the technician would arrive and who the technician would be. The technician, Melissa was efficient and knowledgeable and did the job quickly and perfectly. I could not be more pleased with the service and the company.

Needed a septic cleaning as quick as possible and Quality Service was ready to help! Brandon and Kenneth was very professional and courteous!

Melissa came out today and pumped my septic tank. Her and her assistant were very courteous, found the buried lid quickly and dug it up. There was a slight mishap on the dispatch end, but they were able to come out the same day. Overall I would recommend them if you need your tank pumped. Good Service

Neil was fantastic. He was thorough explained every part of the process and has a wonderful attitude about his work.

After we had given up on our water heater, Hunter diagnosed the problem and was able to service the unit; he then obtained and installed a needed part to complete the repair

The technician (Nathaniel Nicholson) showed up and looked at what needed to be done. He gave 3 estimates for what he saw. He explained when the local home improvement store didn't have what he needed and got what he needed from elsewhere. He completed the repair in a timely manner and stayed around to ensure everything was done completely. He always kept a positive attitude in doing the job.

Anthony was very professional and educated me on some problems I may be facing in the future. Anthony completed the work and was very respectful of my property and delivered quality, clean work. He went above and beyond for me in the repairs he made. Thank you Anthony for your professionalism and work!

Our service tech Nampier was very respectful to us and our needs even though the weather was terrible for outdoor work. He started and completed the water heater replacement in a timely manner and was off to another service call.

Your guys were great! Explained everything and got things done. Would definitely recommend Quality service for your plumbing needs!

Charlie was very courteous and extremely knowledgeable. We would trust him with any plumbing problem!
He worked until way after dark to fix our leaks and gave us advice on what to do next . Would recommend every time.

Jesse and Aaron were great. Would definitely recommend them. They were very polite and explained everything. They are very knowledgeable about their job. Id give them 10 stars if I could.

Jesse and Tyrell did a fantastic job. They were professional and very easy to work with. They made sure I understood all the work that would be performed and they finished quickly with a great follow up on the work performed.

Nathaniel was very knowledgeable and got our hot water heater up and running!
Thank you so much for the immediate response time.
Quality is the best, dont waste your time on the rest!