Plumbing reviews in Durham, North Carolina

They were awesome!! The sewer pipe across our creek has been an absolute nightmare. Streamline Services came immediately and they were great. I can’t say enough good things about this company. They were extremely nice and polite, showed up on time, kept me informed about everything they were doing and gave me estimates for everything. This is a huge job. We need machinery to dig out both sides of the creek, have a massive new pipe put across, and then support it as it spans the 20 foot creek.Definitely my new “go to” for any work I need done. I can’t recommend Jaden and Streamline Services enough!

Eric and Craig were great! They came in and found an issue with the shower pressure and fixed it up right away the same day! Great work and very thorough! They discussed all options with me ahead of time and made the decision seamless and easy.

Had Tony from Streamline come and install a gas line to our gas fireplace. Was extremely professional while also having a great personality. Was very good fielding any questions I had and taught me exactly what I needed to know.

My technician Devyn was extremely knowledgeable. He was patient and explained everything that was wrong with my unit. He gave me options and showed me pictures of everything that he found. I would definitely recommend this business to anyone who is looking for a thorough job. Five stars all the way.!

I'd give 3.5 if half stars were available.
The technicians are good. Let me start with that. Every technician who has come to my house has been very professional. I did have to go back and forth with management to have serious ducting issues fixed regarding an installation that was done under the previous homeowner two years ago. Eventually they obliged, and the team of people who did it were excellent. I just don't like how long it took for me to hear back from management who could have made a decision. Other people are not going to be as willing to play that cat and mouse game. I very much appreciate the technicians. I would just advise you do your research if you're going to have any major work done on how it's supposed to be done. You can search code regulations online, and products - even HVAC units - all have installation instructions nowadays.

I struggled for weeks trying to find someone who could work on gas related issues. I found Streamline and explained my problem. The agent I spoke to seemed to understand fully my situation and set up to have a tech come out the following morning. They were great about handling my schedule because I had to leave town in the afternoon.

The tech called first thing in the morning and arrived promptly. He was very courteous and knowledgeable and did a thorough job. Our service is restored and the cost was lower than what we would have expected.

We're so satisfied I'm reaching back out to them to get a quote on some electrical work.

Great job!

I’m very happy with the fast turn around time, quality of the work. Tony did a great job with evaluating and installing turn off values needed to fix my water from freezing again. Great job!

Tyler came to my residence and replaced all my outlets and switches. He did a excellent job and cleaned up after. I have a 5 year guarantee which makes me feel safe about the electric in my home. I would recommend them to anyone who needs electric services.

Five star experience from the phone to the office all the way through completion of the repair. The tech Eric fix the gas leak between the shutoff valve and hot water heater, a true professional. Would use again.

We decided to replace our 3 old HVAC systems and go with Streamline services.
Bayron Vallejo and Sergio Lopez-Villa did a great job replacing 3 HVAC systems, in our home.
They were very knowledgeable, explain very well how to use the new ECOBEE thermostats.
I highly recommend Streamline for their services, knowledgeable personnel, and great prices.

Sam was our technician. He explained the process with a tankless hot water heater and did an excellent job. I really appreciated the company recognizing my service as a veteran when it came to the invoice. I recommend Streamline Services.

Called to add an outdoor electrical outlet for a new grill (interior lights and knobs). The call center lady was cheerful and direct but after a minute I realized I was interacting with an AI bot. The time for the appointment was “all day” despite asking for a narrower time window The gentlemen arrived to do the work. He took a quick look and initially estimated it would be around 500-600 which was a bit higher than expected. He does his paperwork and comes back at $880. The outlet is directly in the other side of the wall from another outlet but the minimum they can charge for their cables is 10 feet, can’t do 18 inches- a $140 cost. Overall the total charge was twice what another electrician group quoted. I politely told him thank you but no yet still had to pay a $70 quote fee. Very few businesses charge a quote fee but I guess they get turned down enough that they need to make money for their tech time. Next day the other electrician came and knocked it out in 90 minutes for $500 including tip. These guys may be good and they clearly use the latest tech but their prices are above market.

Streamline was very accommodating in scheduling our electrical service as we had to reschedule several times due to winter storms. Johnathan explained their findings and what needed to be done very clearly. He also presented several options for how to fix the different things found during their inspection. He did not pressure us to fix some of the "optional" items found and basically let me choose which items to prioritize that would fit into our budget. The only negative as I saw it was that the cost for materials and labor to get the work done was a bit higher than I expected, but maybe that is common for electrical work.

I needed a plumber and called the first company I saw, Streamline Services. I'm happy that I found them because after the initial call about my problem, they kept in touch every step of the way. Thank you so much fornsolving my bathroom issue. You made it look so simple and was quick.

What a great experience! Miguel and Jack were punctual, professional, and well versed in all things HVAC. They took their time and did a thorough job of assessing our systems. They explained everything (twice) with a smile and answered all our questions. It has been a long time since I’ve had such good customer service. Thank you for making this process painless.

Demarkus was prompt, and extremely knowledgeable. He addressed our plumbing issue and repaired it properly! I would also add that he had a kind personality and was patient having to work around my mother who has dementia frequent disturbances! I am most grateful for his help!

Johnathan was extremely knowledgeable, caring and skilled. We had to utilize the services on a Saturday and pay the emergency fee.
He made the entire process comfortable and pressure free.
I would highly recommend his work and this company for any repairs, insight or work!
Thank you again for coming out on a Saturday Johnathan. We appreciate you!

150 percent price gouge DO NOT DO BUSINESS WITH THEM - I signed up for a membership thinking that this was a good use of money to make sure that I had proper coverage for repairs on my house. This is not what Streamline does. They don't come to your house to check and see if everything is in working order, they come to your house to sell you repairs for problems that don't exist. They get young, inexperienced employees that they coach with sales speak to come to your house to give you salesmen talk about how you need a repair that you actually don't need. Because they are kids, they don't understand what they're doing is wrong. I've experienced it every time they've come to my home for a check up on my systems.

I called them out for a blockage in my sewer line. They told me they would snake it and then check out the blockage with a camera. They had to remove my toilet which costs extra. They could not remove the blockage and instead flooded the line. They then attempted to send the camera down but couldn't see anything because they flooded the line. They could not tell what was blockages, what was damage and what was bellies in the pipe. They then charged me $1100 to snake the line which had fixed and diagnosed nothing.

I had another company come out through my insurance to complete the work properly. They snaked the line and sent a camera down for a little over $400.

This is a price discrepancy of 150 percent. It is price gouging, plain and simple.

First time working with Streamline Services and I was very impressed. The front office was great — easy to reach, responsive, and helpful with scheduling.

They handled electrical, plumbing, and gas piping for a complete kitchen renovation. Their trades worked well together, which really matters on a multi-trade project. The work was done in a solid, workmanlike way, and they were good at troubleshooting issues as they came up. They really wanted to see the project through to the end and make sure we were "smiling".

They took the time to explain what they were doing and answered questions along the way. Special thanks to Eric (plumbing) and Kinley (electrical) ...both were knowledgeable and easy to work with.

I’d use Streamline Services again and would recommend them for projects that involve multiple trades.

Thank you and your team for the excellent service provided. You kept me well informed every stepnof the way. Chris' professionalism, temperament, knowledge and work ethic are beyond reproach. He thoroughly explained the process for all 3 projects, addressed my concerns, and ensured that I was thoroughly satisfied with the completion of the work.

After my hot water heater tank did it's best impression of Swiss cheese, I decided to go with Streamline Services because they are a veteran owned company and the awesome level of service from Eric and team. They helped me through the process of converting to tankless and couldn't be happier. Plus, my wife is happy and we all know that's the most important thing! Would definitely recommend these guys to my friends and family.