Plumbing reviews in Durham, North Carolina

Tray gave an honest assessment, provided us with options, and gave recommendations that we can trust. Will definitely be our regular service moving forward.

I chose Bull City Plumbing because they had a 1 hr call back listed on their web site, but I didn't have to leave a message because they answered the phone and Tray came out the same day. Thanks Tray!

Very helpful owner and was willing to discuss resolutions with me regarding my pipe repair issue. Would recommend for work in the Durham area.

I contracted this company for a plumbing inspection, so I can't speak to their actual work, only their inspection abilities. I would discourage you from using this company. The inspection we received was superficial and subpar. I personally will not use this business for work in the future, because if they can't diagnose a known problem, then I don't trust them the do actual work as well.

Brenda and Trey were right on time, quickly did the repairs. Great experience! Thanks to them.

Trey and his team are reliable, knowledgeable, and highly skilled. They have a background in knowing old homes and how to fix troublesome plumbing problems, including modernizing to current standards.

Jimmy and his crew are the best HVAC guys I've ever worked with. They understand the function of HVAC at a deep level, are great at diagnosing and repairing systems, and take pride in their craft when installing new systems. They recently replaced my old heat pumps with new gas furnaces. It was a complicated job that they executed to perfection. Jimmy and his staff are conscientious and respectful when working in your home. They've done multiple repairs to my existing gas furnace, and are always responsive and efficient. Whatever HVAC needs you have, there's only one person to call: Jimmy Johnson at Bull City Heating and Air.

They came earlier than their appointment which was great. They troubleshoot our problem and fixed the issue in a very timely manner. Will definitely call them again in the future.

I've used them before and thought they were great. However, today when I called to say I had a leaking toilet, they told me their only availability is six days away. Clearly, I can't depend upon them anymore.

Tray has done 3 or 4 plumbing repairs for me, and he has done excellent work everytime! If I need any plumbing
work done, I am calling Tray Boone!

They were quicker and cheaper than I expected. And they didn't wake up my daughter who was still sleeping at 8 in the morning.

Trey was great! Punctual, friendly, efficient, reasonable pricing. Was able to schedule quickly! We had a great experience and would definitely call them again in the future.

Thank you to Trey and Brenda they were very nice to me they come out and check to see what was going on and where the leak was in my home and I appreciate them I highly recommend that day if you need a plumber that can come to your house. I highly recommend them if you need a plumber

Not a great experience. I was referred to them by a random person in Lowes who said they were good and reasonable. I called to get a quote to replace the faucets in my house and also the toilets. They scheduled a technician to come out to the house to give a quote. 3 toilets, nickel kitchen faucet, 5 bathroom faucets, master tub nickel, master shower nickel, 2 other bathroom tub/showers nickel. He showed up 30 minutes late. Then he said he'd have the quote to me 2 days later. Nothing came. The following week I had to call to ask for the quote. Finally he sent it.... asking over $6000 for the job and a very slight discount if I used them for the hardware. The quote did not include the model numbers and brands for the hardware, and no pictures... so I had no idea what hardware was being quoted or what it looked like. I priced just the hardware at Lowes and came in under $2000. Seems like over $4000 to install mystery hardware is a joke. The guy didn't even follow up with me to explain anything..... I don't recommend this company.

We have used Bull City for everyone of our plumbing/hvac projects: washing machine drain system (Trey) new hvac system (Trey), leaking dishwasher (Kenny) gas line for stove (Kenny). I make it a point to get bids for each project from 3-4 different companies. Bull City keeps beating the prices and do high quality work. I would recommend them to anyone looking for a quality, upfront, and honest plumber. Both Kenny and Trey are good people and I trust them.

Trey knows plumbing
He explains things well. His company changed the lead pipes when i bought the house
Awesome, responsive. Service
5 stars

Bull City Plumbing is such a reliable company. They are very responsive, knowledgeable, and fair with pricing. Definitely recommend to anyone in the Durham area.

They were prompt and courteous, highly recommend!!!! Did great job! I’ll refer all my friends in the future!

They are not punctual and have "forgotten" about appointments twice - very unprofessional.

I had Tray and his plumbing crew convert my house from well water to city water. He handled the permits, came out on a Saturday to mark a spot for the city, waited patiently while the city took two months to do their work, then was done in a few days. He showed me a few issues with previous plumbing work at my house. He took care of a few of them for no charge and just added labor for what else we agreed upon. Everything was up front and clear and I didn't feel pressured.

When I was getting quotes for the job, Bull City came in at something like 35% of what was being quoted by some of the big incorporated plumbers around town. He explained that these plumbers work on commission so they are trying to set the price as high as possible. Tray was fair and transparent and communicated everything clearly.

Will definitely do all my plumbing with Bull City and I am looking to have them cover heating and air if they can provide the same level of service.

It was easy to schedule an appointment. Tray was on time, personable, and fixed both of my problems quickly and for a fair price. I would definitely call him again if I have a plumbing problem. Thank you!