Plumbing reviews in High Point, North Carolina

4.5 based on 186 reviews Back to the listing
    5

    We had an excellent experience with this plumber. He was quick, courteous, and efficient from start to finish. He communicated clearly, explained the issue, and set the right expectations. He was able to quickly locate the problem and fix it without any hassle. I truly appreciate his professionalism and attention to detail. I would highly recommend his services to all family and friends!

    5

    Transou plumbing was reliable and quick. They are also fairly priced. In the past, they also installed a tankless water heater at my old home and they did a great job.

    5

    I had a water main leak that required emergency service. It was overwhelming to me and Transou came to the rescue. Efficient, professional and friendly. They completed the job quickly with minimal disruptions. They were also reasonably priced. I definitely recommend them.

    5

    The technician that came out was very nice and took his time to clean septic tank and explain procedure and price. Very happy with this young man. He did excellent.
    I did feel price was a little high since we had the hole dug out to tank.

    5

    The team pumped our septic tank and answered all of our questions as they went. The guys were very professional and explained what they thought our issue may be and recommended that we have a plumber come out to check the lines. We would definitely use their service again and recommend to friends and family.

    5

    I am new to the septic world and was a nervous wreck having a home with home. I called to have them come out and assess/pump for my peace of mind, everyone exceeded that! Everyone on the team explained everything in great detail, gave me a ton of information and tips, showed me pictures and did just an excellent job with everything. Customer service here is above top-knotch! Thanks to everyone!

    5

    We needed a new sewer line installed for the entire house Michael was sent to our house on Friday to assess the situation he was very knowledgeable and calming and he was able to work up a price with Desiree we were reassured through our conversations and Transous warranty that they were the best choice for us. Transous started on Monday morning and finished on Friday and that included City of Winston plumbing inspection praise God! Transou plumbing is our 1st and only call for our plumbing needs, our only Transou regret is we could only leave a 5 star rating thank you from the
    Washington's

    5

    From the initial call to completion of the job, all of the staff were great to work with. Everyone was knowledgeable, helpful, professional, and pleasant. The work that was done shows the high quality standards the company maintains.

    5

    Transou’s plumbing team came to the rescue and Tory did an outstanding job. He explained and showed what, how and why we are doing what we are doing. Appreciate it!

    5

    They were able to come out to my house for my toilet not flushing issue within just an hour. The employee was very nice and explained everything in a way I could understand. I highly recommend them.

    5

    Transou did a great job. Completely trust them.
    They fixed a train wreck made by another septic company who wanted to charge $1,000 for a repair that did not need to be made. This is my go-to company for everything septic.
    100% recommend.

    5

    From the ladies at the office who take my call each time I called to the man who serviced my issue Zacheriy, was great to work with. He was very kind and helpful. I truly appreciate them for their helpfulness and will be using them for all my plumbing and septic needs!

    5

    The guys did a great job! Pumped septic tank, cleaned filter between septic tank and holding tank, and tested sump pump. They identified an issue with my sump pump alarm, which I greatly appreciated. I have already recommended to one of my neighbors.

    5

    We are long time customers of Transou Septic. Our most recent appointment was especially good -- from booking the appointment to actual service. Both Goose and Adam were friendly and professional. I really appreciate Adam's willingness to answer questions I had (he even showed photos of our tank to help me understand).Truly fine company.

    5

    Very responsive and flexible on scheduling. Able to work me in on short notice. Tech was very professional and polite. Would recommend.

    5

    This is undoubtedly one of the best companies I have ever dealt with. I wanna tell u what. The customer staff is excellent. My technician, Michael, had me at hello. What a wonderful personality and his expertise is top notch.

    5

    Transous was fantastic to work with. Office personnel Erica was a delight. She was super nice and had great communication skills. They were on time and very efficient. I will definitely be using them again.

    5

    Highly recommended. I had my 1,000-gallon septic tank pumped. Scheduling was easy and the schedule date was only 2 days out from my call. They called back with an opening for the same day which I accepted. Service rep and technician were very friendly. Technician arrived on time and was happy to answer all of my many questions. GREAT JOB!

    5

    Awsome interaction with Jacob and John, they replaced two faucets. Fix a uncovered vent i was not aware of. Walked me through process, no heavy sale. After completion showed me everything that was done. This is second time I have used Transou plumbing. Price within reason

    5

    The call to make my service appointment was very pleasant. The crew that arrived to assess and perform the job were great at explaining everything to me. The crew worked in a very professional manner, wasted no time, and will be using them again when needed.

    5

    Technician arrived on time and was able to easily assess the problem we had with our pipes. he was very friendly and completed the job in a timely fashion. I am very happy with the service we received, and we will use this company again in the future.