Reviews of local pros in Huntersville, North Carolina

I've been a resident of Huntersville for 17 years. Needless to say I have used this location on many occasions over the years. Employees are always helpful and it's actually pretty darn easy to navigate around the place. I've read most of the reviews that have been posted here and I seriously questioned some of these folks. This is not a fine dining establishment, a high-end retail store nor any place you go shopping or spend quality time. This is a recycling center people! It's not going to be what most of us consider to be neat, tidy or clean. These guys work outside year round in the massive heat and humidity of the summer and the cold in the winter to make sure that the trash that we don't want is adequately taken care of. I personally think they do a pretty darn good job.

Great Experience here. We only had some cardboard boxes and some metal rails to drop off.. The guard quickly let us in pointed the direction where we dump our stuff and there was no charge for the few items we had. quick and easy experience

Have used this center many times to recycle lithium batteries, paint, cardboard, old grills...haven't ever had to pay anything. Employees are helpful in making sure your items go in the right place. Bring your license to prove you're a Meck Co resident. All in all a great experience.

Not to hard to get my 16 foot trailer in and out of.
My only complaint is the guy in the golf cart. He is a joke. Gives directions that makes no sense and gets mad when you can't hear him... He should get off his cart and walk over and speak. Not yell with a mask on from 50 yards away.

If you place your leafs, tree branches, and any unwanted household items on the curb of your home, it would be picked up FREE of charge by the city employees. If you are a law abiding citizen and volunteerly haul it to the Recycle place, the city would CHARGE you a fee. Am I missing something!! 🤣

I wanted to share a very positive experience I had with Jeff Smithberger, the Director of Solid Waste Management. I was at the recycling center dumping some items and lost my phone on a Saturday. I sent an email to the department, expecting to hear from someone Monday morning. Jeff replied to my email within a couple of hours and personally offered to meet me at the recycling center on Sunday morning to retrieve my phone. It took some time to find it but I was able to locate it. He's a very nice man and took his personal time to help me. Much appreciated!

THEY’RE NOT OPEN!!! NOT ONLY DOES GOOGLE SAY THEY’RE OPEN, SO DOES THE SIGN ON THE FENCE AND SO DOES THE AUTOMATED PHONE LINE. I PULLED UP TO DROP OFF AND WAS SHOOED AWAY LIKE A STRAY DOG. NOWHERE TO DUMP. THEY WONT PICK IT UP BUT THEN FINE US FOR DISPOSING OF IT “improperly”. A JOKE!!!

Never understood why they charge people who live in that same county when we already pay city and county taxes for garbage. Instead of allowing us to unload ourselves, now we just place it on the curb in front of our homes and make the employees load it in their truck. More work for the route driver!?

The renovations are great and staff really helpful

Place sneaks up on you so be on the look out for the white sign by the road. Set up nicely and everything is easy to access. New scales in the middle of the lot so it's easy to maneuver to them. Trucks with trailers are no problem here. It's very open. Just pay attention for the heavy equipment. Everything is labeled and overall a good spot if you have recycling. They offer a dumpster in the back for kitchen trash. They also offer mulch there.

Easybfaculity get in/out of. Great value for Meck residents for all types of items to get rid of.

I paid $10 for recycling 3 tv and soundbar boxes! I have to separate everything myself. The lady at the office was looking at me until I finished. The office crew was so rude. Never going back there again.

I absolutely love this facility. Although it is not as large as the Recycling Center on Pence Rd., The North Mecklenburg Recycling Center is extremely organized and clean. The entrance only has 1 sign that posts the hours of operation. When you cross through the gate, there are traffic cones that lead you to the front office to be weighed or you have the choice for express recycling to the right where it's self serve. One day, I had to dump an oversized toaster oven and went to the wrong area, the man in the bulldozer came up to me, pointed to put the item inside, and he hauled it for me. Today, I was stuck behind a pick up truck pulling a trailer and he was parked at the exit, blocking the right lane. An employee (The young man with a "Gucci" headband, on the golf cart) motioned for me to go around the motorist. I felt that was a kind and professional gesture, being considerate of my time when he could've cared less. I am appreciative of the way that even though this is a major city, the workers bring it back to basics with excellent public, customer service. You guys/gals are amazing! I will be back!

Well managed recycling center. Friendly, helpful personnel.

I have been to this location multiple times to throw away broken toys and trash and cardboard overflow, many times that I have gone I was not charged anything to get rid of my trash. The last few times I have gone I have been charged, the first time I was charged $15 which is fine if that’s the cost to dispose of trash when you’re a resident. Today when I went the lady in the booth charged me $28.50 because the address on my license is different than my Huntersville address- she claimed she would have to charge me as if I were a business due to the address on my license, I offered to show her my lease and she seemed as though she would charge me the $15 or at the very least discuss the charge with me. Instead she charged my card without telling me the amount and when I explained to her that I had only been charged $15 before with the same license. she scoffed and me and turned the mic off. I have no issue being charged but the fact she charged my card without discussing the amount is extremely unprofessional. I happy to say that I will not be using this center for any other needs, the staff is rude and impatient I would not recommend at all

Love that we have access to this, when a lot of the apartments in the area don't have recycling

Waiting in line for 15 minutes and then paying $15 to dispose of a pickup truck’s worth of junk is poor service for our community. Furthermore, closing the facility at 4 p.m. is unreasonable and fails to meet the needs of customers. It feels like the DMV is running the dump!

I've been going to the North Mecklenburg Recycling Center for the past 25 years and rarely have a positive experience. I finally took one of my neighbors’ advice and have started going to the Compost Central Recycling Center on Valleydale Rd. So far, the Valleydale Center is far more superior than the North Mecklenburg Center. If you do plan to go to the North Mecklenburg Center, I would strongly advise you to become familiar with their rate sheet. I am very familiar with the rate sheet and load my vehicle so that I will not be charged a dump fee. On numerous occasions they have tried to charge me a fee and when I challenged them to explain to me exactly what I am being charged for they come up with some reason unrelated to the rate sheet. I always keep a copy of the rate sheet in my vehicle and at this point produce it to review all the items that I am attempting to leave at the center. They usually see the error in their ways or look at you confused because they really don't understand or know what their rate sheet says and allow me to enter the center without a charge. I even had one of them tell me “This time I'll let you go but next time you're going to have to pay” which makes absolutely no sense to me whatsoever. Do yourself a favor and avoid these rude incompetent county employees and visit the Valleydale Center.

I would give it 0 stars, been taking my loads there over 10 years, have never been charged and today, they wanted to charge me $15 to dump a twin size mattress, couch, and bedstand. As a taxpayer in Mecklenburg county this is so wrong. the lady there said it has always been like that. So not true, and they almost didn’t let me dump my cardboard. Had to argue with them about it 🙄 just to leave the cardboard.

The nonsensical regulations around dumping here is part of the reason meck nc has so much litter & roadside dumping. Even when you follow sorting instructions to a tee here, they come up and harass you from their golf carts. Closed for days on either end of any holiday. Nails and screws all over the lot ready to pop your tires too! Clearly the facility is totally overwhelmed. North Mecklenburg must provide better alternatives for proper disposal, and we’d have a cleaner county.

Staff was very kind and helpful, place was very clean and organized I was there for less than 10m and saw a dozen people pull in and out.