HVAC reviews in Matthews, North Carolina

really professional and always on time. the crew was super friendly and had great attitudes, which made the whole chimney sweep experience easy. we needed our fireplace checked out, swept clean, and a damaged ceramic plate swapped out. lucas explained that we could just repair the plate for now as a more affordable option, but since i had already set aside the money, i went with the replacement. it was thoughtful of lucas to suggest a way to save, especially with how things are these days. i didn't ask for photos of the finished work, but i trust it looks great.

During a routine chimney cleaning, the technician discovered a cracked tile in my chimney. Kai showed me the issue on the camera, which really helped me understand what needed fixing. We were able to schedule a new flue liner installation before the holidays. Now, my fireplace draws better than ever. I definitely recommend their chimney sweep services to anyone in Matthews!

I’ve been relying on this chimney sweep company in Matthews for many years. Clarence comes out every six months to clean my chimney and look over my wood stove. He always takes his time, explains everything clearly, and is very honest about what needs attention. I really appreciate how smoothly everything is handled from start to finish. During the last few visits, Clarence mentioned that some bricks inside my stove were damaged and there was a crack on top. This time, I decided to go ahead and upgrade to a new stove, just like he recommended. Clarence and Kai did a fantastic job—now my chimney is spotless and my new stove looks great, ready for its first use. I’m very grateful for the reliable and professional service they always deliver!

Clarence was very knowledgeable and shared helpful tips about keeping our fireplace safe and working well. After sweeping the chimney, he made sure our home was spotless. He even used a drone to inspect the chimney caps, so our tile roof wasn’t disturbed. I really appreciated the care and attention to detail from Zen Chimney Cleaning.

we recently moved into a new home that has a wood burning fireplace insert. we needed a chimney sweep to inspect and clean it. clarence was very professional and shared a lot of helpful information. he carefully explained the inspection details and even gave me some great tips on how to safely use and maintain the fireplace. i highly recommend zen chimney cleaning for anyone needing chimney services!

After noticing a leak near my chimney—even though I had a new roof—I realized I needed some expert chimney help. I had also learned that my heating system was being affected by an unlined chimney. Since my original roofer wasn’t available anymore, I searched for a company that could handle both the chimney leak and the liner installation. I’m really glad I found Zen Chimney Cleaning. Lucas arrived quickly, figured out exactly what was causing the leak, and explained everything to me in clear terms. He also recommended adding a liner to the chimney to help my heating system work better. Even though it was extremely hot outside, he got all the repairs done fast and kept everything tidy the whole time. Lucas took before-and-after pictures from the roof so I could see the difference, and made sure all the masonry and chimney work was finished properly. The price was fair, the service was outstanding, and I’m really happy with the results. I definitely recommend their chimney sweep services!

my sister asked me if i knew a good chimney sweep company in matthews. i told her yes, i definitely know one! these folks came out and really cleaned up my chimney—no mess left behind and the fireplace works great now. lucas was very friendly and explained everything in simple words. the price was really fair for the work they did. my only regret is that i forgot to write this review sooner, but if anyone asks me about a chimney cleaning or repair, i'll always recommend this team. excellent service and a job well done!

I had them come over to sweep the chimney in our new house. Since we’re new to having wood-burning fireplaces, Clarence took the time to explain how to take care of them and answered all my questions. The service was fantastic—fast, thorough, and very professional. Highly recommend for anyone needing chimney cleaning!

clarence was our service technician and he really knew his stuff. he was polite, respectful, and made sure to answer all my questions. i liked how he explained the condition of my chimney in simple terms and told me exactly what needed to be done to keep everything safe. now my chimney is clean and ready to use, and i also feel better knowing my dryer vent is taken care of and safe from any fire hazards. i’ll definitely use zen chimney cleaning again for future chimney sweeps.

We have counted on this chimney sweep company for many years now. Their team is always friendly, quick to respond, and very helpful with any questions about our fireplace and chimney. I always feel comfortable having their sweeps, like Clarence or Lucas, in my home—they are respectful and trustworthy. If you need your chimney cleaned or inspected, these folks are definitely the best around!

we had our old fireplace cleaned and serviced, and lucas did an outstanding job. he made sure everything was spotless and that our chimney is working safely. the whole process was smooth and professional. i would definitely recommend this company for anyone needing a reliable chimney sweep or fireplace work.

I highly recommend Zen Chimney Cleaning. Clarence did an excellent job with the regular chimney sweep, but also went above and beyond by cleaning the honeycomb filters for the first time and taking the time to explain how to properly use the airflow features on my Appalachian stove. He even installed new bolts to secure the airflow grate after the original one broke. I really appreciate how helpful, friendly, and knowledgeable he is. I'm looking forward to seeing how well the stove works now that I understand how to use it correctly.

We heard great things about this chimney sweep company from our local community group. After reaching out to several other businesses for inspections and quotes, we chose this team for our chimney service. Lucas was our technician—he was very knowledgeable, professional, and gave us a fair price. After we agreed to move forward, Lucas sent us all the details of the project by email, and the work was finished quickly in just a few days. They didn’t just repair the chimney; they also installed a new flue to meet code and added a padded seal inside to help stop any downdraft leaks. We are really happy with how everything turned out and definitely recommend their chimney sweep services!

The whole crew at Zen Chimney Cleaning is very friendly and polite. They showed up right on time and made sure to keep everything tidy while sweeping my chimney. Kai was clear and honest about the inspection and cleaning, which made me feel confident about the service. I definitely recommend them for any chimney cleaning or repair needs in Matthews.

we've had zen chimney cleaning out to our home in matthews two years in a row to sweep and check our gas fireplace. both times, they got back to us really fast, which was great because we wanted to use our fireplace soon. the technician, clarence, was very knowledgeable and walked us through the whole process, making sure we understood what needed to be done. he was super professional and took the time to answer every question we had. this year, clarence explained everything to me in detail since i missed the last visit, and i really appreciated that. their chimney cleaning and inspection service is always top-notch. highly recommend for anyone needing chimney care – friendly, reliable, and they really know their stuff!

I decided to go with this chimney sweep company in Matthews after being really impressed by their customer service right from my first phone call. When Kai came out for the initial visit, he was very friendly, knew a lot about fireplaces, and clearly had plenty of experience. We hadn't used our two fireplaces, which were built back in the early 1960s, for over 15 years because they needed repairs and were hard to use. Kai explained a step-by-step plan to bring both fireplaces back to life and make them much easier and, most importantly, safer to use. Before starting any work, Kai took the time to go over everything in detail, including the costs for restoring both fireplaces and fixing the outside of the chimney. This really helped me feel comfortable with the process. I felt confident making the investment because I knew I’d be getting top-notch workmanship and service. Now that the job is finished, I couldn’t be happier. The team went above and beyond my expectations, and now we’re excited to use our newly restored fireplaces for years to come. The entire staff was friendly and helpful throughout the process.

i've had zen chimney cleaning take care of my fireplaces in matthews for years, and they are always professional and on time. most recently, kai handled a complete inspection of my fireplace, flue, and damper. kai arrived early for the appointment and did a really detailed job. it was easy and pleasant to work with them. if you need any chimney sweep or fireplace services, whether it's for a wood-burning or gas fireplace, i definitely recommend going with this company.

I was really happy with how fast I got an estimate for my chimney cleaning and how quickly the job was finished. The team arrived right on time and took care of everything in a very professional way. They made sure to clean up thoroughly once they were done, which I really appreciated. Clarence was especially helpful and took extra time to answer all my questions and double-check the work after it was finished. They also replaced my gas starter pipe and installed a new chimney cap as soon as they could. The whole crew was friendly, knowledgeable, and made sure I understood everything about the job. The prices were fair, and the quality of service was excellent. I would definitely recommend this chimney sweep company to anyone and plan to call them again for any future work.

During a recent windstorm, my chimney cap blew off, and lucas was able to fit me into his schedule quickly to put it back on. he also took the time to sweep both my fireplace and furnace chimneys, did a full inspection, and explained everything clearly about their condition. the price was fair, and he finished everything in under an hour, leaving my home and fireplace spotless. i'm really happy with the chimney service and how smooth the whole process was.

we are really pleased with the chimney sweep service we received. lucas came by to inspect and clean out our chimney since we hadn’t used it since moving in. after a few power outages, we realized it would be good to have a safe fireplace just in case. lucas was very knowledgeable and took the time to answer all our questions about how everything works. he did a careful job and even let us know about a part that might need replacing in the future. the work area was left super clean, thanks to the tarps and attention to detail during the cleaning. we feel much better knowing our chimney is ready if we need it during one of those summer storms. scheduling was easy and the whole team was friendly.

i had a wonderful experience with my chimney cleaning! the team was very professional and really knew their stuff. they explained each step of the chimney sweep process and made sure i understood what was going on. clarence also walked me through some helpful recommendations for future maintenance. excellent job and very friendly service!