HVAC reviews in Matthews, North Carolina

We had our chimney liner replaced and some pointing work done on our chimneys. Before choosing a company, we got quotes and details from a few different places. The team here gave us helpful information and a fair price. From the first visit with the salesperson to the crew that finished the job, everyone was friendly, professional, and knew what they were doing. We’re really pleased with how everything turned out and would recommend their chimney sweep services to anyone in Matthews.

Zen Chimney Cleaning did an outstanding job cleaning and rebuilding the flues at my daughter’s house. The work was done professionally, and they kept everything neat and tidy while making sure the chimney was safe and working perfectly. After seeing their great work, I also had them come out to take care of my own chimney, and they were just as thorough and careful. I highly recommend their chimney sweep services to anyone looking for friendly and reliable help!

what really makes this chimney sweep company stand out is their great customer service. from the first call, you get a warm and professional greeting. they make sure to answer all your questions about chimney cleaning and always take time to explain things. their technician, kai, was friendly and easy to talk to. i've always been happy with their work and would definitely suggest them to anyone in matthews looking for chimney sweeping or maintenance.

After moving into my new home in Matthews, I noticed quite a few issues with the chimney. It had originally been set up for wood burning but was later converted to gas, which only worked off and on. There was no chimney cap and the crown was damaged, so we kept getting visits from birds, flying squirrels, and lots of leaves coming down the flue. Things really got uncomfortable when the fireplace started giving off a strong odor during the humid weather. I reached out to several chimney sweep companies, but none of them got back to me. Luckily, I found this local chimney sweep team and sent them a message through their website. I was impressed to get a quick phone call back with a fair quote and an appointment set up just two weeks later. Lucas arrived early for the appointment after giving me a call. He carefully inspected the chimney, explained everything clearly, and let me know what repairs were needed. I appreciated how he took the time to educate me about the issues and what to expect. The next day, Kai came out to handle all the work, except for the cap installation since it needed to be specially ordered. That morning, though, he found a similar cap in their stock that fit and offered it at a lower price. Now, my fireplace is clean, safe, and works great—no more critters, leaves, or bad smells. I’m really happy with the service and grateful for all the helpful information about my chimney and gas fireplace. It’s nice to finally enjoy a cozy, worry-free fire in my Matthews home.

Zen Chimney Cleaning did a fantastic job sweeping our wood burning insert and chimney flues. Clarence was both professional and friendly, and he took the time to explain the whole process while working with an intern. After they finished, our place was spotless—you’d never guess they’d been here with all their equipment. We’re really happy with how clean everything is now. We also had our insert installed by them before, and it works great. If you need your chimney serviced, we highly recommend reaching out!

Kai, the technician, was very friendly and really knew his stuff about chimneys. He shared helpful tips on how to use my fireplace safely and explained each step of the chimney sweep process before getting started. The service was a great value compared to others in Matthews, and I was able to schedule my appointment quickly. I’m very happy with how clean and safe my fireplace feels now.

With the cooler months coming, I realized my fireplace and chimney needed a good sweep and inspection. I always like to support local businesses, so I reached out to Zen Chimney Cleaning. They were quick to respond and scheduled my appointment for the very next day. Communication was great—they kept me updated on when the technician, Lucas, would arrive. This family-run team really cares about their work and treats customers with honesty and respect. They took their time cleaning my chimney and made sure to answer all my questions about fireplace safety and maintenance. The quality of their service truly stood out. If you want your chimney cleaned by professionals who take pride in what they do, I highly recommend reaching out to them.

I highly recommend this team for any chimney sweep or fireplace service you might need. Clarence and his crew did a wonderful job installing a custom-made stainless steel chimney cap for my home in Matthews. It fits perfectly, looks fantastic, and I know it will last for many years. Clarence also did a thorough job cleaning out my chimney flue, which was pretty dirty, and now the fireplace burns much better and safer. Having worked in residential real estate for decades, I can confidently say Clarence and his team are true professionals when it comes to chimney sweep services!

I had an excellent experience with Erbe Air. The technician was professional, knowledgeable, and clean-cut—someone I felt completely comfortable having in my home, even when only my wife and daughter were there. I normally prefer to be home for service visits, but I felt confident we were in good hands.

He performed a thorough maintenance check, replaced our filters, and even fixed an issue I wasn’t aware of—all done quickly, efficiently, and at a reasonable price. He also provided clear documentation and photos explaining what was done and why.

Highly recommend Erbe Air if you want honest, high-quality HVAC service you can trust.

Great experience with Erbe. Their techs explain everything in detail. And they truly care about their customers. Quality work is important to them. And it’s great to have someone friendly coming out to do the work.

Caleb and the team at Erbe Air are exceptional. They really know their stuff, and they are as fair and honest as they come! Caleb has great integrity, and I trust him completely. I use them for my regular servicing, and I also recommend Erbe Air to my real estate clients. If you are looking for professionalism, honesty, integrity and service, look no further!

If you are looking for someone honest, knowledgeable, and genuinely committed to doing right by his customers, Caleb from Erbe Air is the one to call. He is not only punctual and easy to work with, but he brings the rare combination of high quality workmanship and a teacher’s mindset. He clearly explains complex issues in a way that makes them easy to understand and builds real confidence in his recommendations.

I had multiple contractors tell me I needed to replace the entire system due to a suspected evaporator coil leak. They were essentially guessing and would only test it if I paid extra. Caleb took a different approach. He thoroughly inspected everything, performed a refrigerant sniff test on the coil, and ultimately discovered the leaks were actually in the line set and the service ports on the outdoor unit. Both issues were caused by the original installation. Six months later, the system is still running great and holding pressure, saving me thousands of dollars I almost wasted on a full replacement.

What stood out even more was Caleb’s integrity. He takes full responsibility for the work he does and stands by it with real accountability and care. That kind of follow through is incredibly rare. His pricing is very fair, especially considering the time, thoughtfulness, and depth of knowledge he brings to every job.

In short, Caleb is the kind of professional you hope to find but rarely do. I cannot recommend him highly enough.

Erbe air is the one to go to when you need service for HVAC
, very professional, reasonable price and on time.
Called him about my ac not blowing cold and came out to fix it, very knowledgeable about his work, gave me advice on how to take care of it as well. I’m really grateful I found his business.
Would hire him anytime

They were quick to arrive and figured out what was wrong pretty quickly. Replaced a capacitor and determined I had a leak. Expensive options to repair but that would be the same with anyone. Very knowledgeable and outgoing. Will use them again.

Erbe Air helped an elderly friend get her heat running again. They were quick, kinda, and knowledgeable. I highly recommend them!

I’ve known Caleb for several years. Always trustworthy and honest. He knows HVAC. You’ll not go wrong with his service.

Caleb the owner at Erbe air was awesome! Very friendly, professional and honest with everything start to finish. I ask a lot of questions and Caleb took the time to explain and you can tell he is very knowledgeable and passionate with his business. He even took my phone call shortly after his visit to take time to answer my questions. I would recommend this company to anyone with A/C issues!

Had a mini split system installed . Caleb and his team were incredibly professional and knowledgeable ! I highly recommend !

Caleb, owner & operator of Erbe Air, is fantastic! He shows up on time, communicates exceptionally well and above all else, does divine work! I could not speak highly enough of him and his business. Thanks again for your help with my thermostat and AC system!

I'm so glad I found Erbe air! Caleb was patient, and mindful of my situation and my budget. I'm a researcher, so when it comes to big ticket items, I do a deep dive into learning about it so I can make an informed decision. I had 5 companies provide estimates to replace my hvac system and Caleb provided the best one... with similar warranties and specs as other estimates that were more expensive by thousands of dollars. This is a no brainer! I highly recommend them.

Erbe Air gave ma a fair quote and service was good although I was not told that there would be a surchage for returning the parts that won't be used. Nonetheless, I am happy with the service and will use Erbe Air for future service.