Plumbing reviews in Matthews, North Carolina

4.9 based on 515 reviews Back to the listing
    5

    Rico was amazing. He had to go to Concord to get heavier equipment to do the job right. When he got back he went straight to it and totally solved our problem. It’s a very odd problem, so here’s hoping we’ll be good to go for a long while. The office staff was very efficient and did everything possible for a good outcome. I would highly recommend them.

    5

    I contacted Happi Plumbing for a leak in my backyard. Ben came out in a matter of hours and identified the problem. Gave me a fair price and came back the next day and completed the job. Thanks Happi Plumbing

    5

    Ben did a great job fixing my water heater issue. I was pleasantly surprised they were able to get me an appointment the next day after my call. No service call fee and a fair price on the fix was very welcome. I'll definitely call them in the future.

    5

    When our water heater went out, Ruling from Happi plumbing went above and beyond to have someone out within hours. She stayed in contact with me the whole day to make sure to give us the best possible deal.
    Bryan and Ben came to install the water heater and had it done in a very timely manner. All very friendly and professional. I would recommend this team to anyone!

    5

    We had a clogged toilet drain today and the technician came out quickly. He was extremely professional, patient, and honest throughout the entire process. He took the time to explain what caused the problem and walked me through every step while fixing it.

    What really stood out was that he recommended the most cost-effective solution instead of trying to upsell unnecessary services. You can tell he truly cares about helping customers rather than just making money.

    The issue was resolved efficiently, everything was left clean, and the experience was completely stress-free. I highly recommend this company if you need reliable and trustworthy plumbing service!

    5

    Happi Plumbing was fantastic! They were able to come out the very next day, showed up right on time, and had excellent communication throughout the entire process. The technician was professional, courteous, and explained everything clearly. Pricing was fair and transparent. I would absolutely use them again and highly recommend them!

    5

    Had a Plumbing emergency and called on a Sunday afternoon and they were there within a few hours. Demontrez was really great and thorough with helping us with a quick solution and then came back a few days later and finished the job. The whole process was very seamless and they do really great with communication. Hopefully we won’t have any more plumbing emergencies, but for any plumbing maintenance or future needs, I will definitely reach out to Happi Plumbing.

    5

    Happi Plumbing didn’t charge a fee to provide an onsite estimate, unlike several other companies we called. Our technician, Robin, showed up on time and had all items (sink/faucet/disposal) installed in less than 2 hours. Very friendly and professional. The company also gave a veteran discount which shows they appreciate our folks in uniform. We’ll use Happi Plumbing again for our future plumbing projects.

    5

    I am very happy with the promptness of service I received. Bryan showed up on time, explained the issue thoroughly, gave me options and even helped me pick out a new toilet. He did not push an expensive brand, he gave me the pros and cons of each one I asked about. It was awesome!
    I will definitely be calling back for any other issues I may have.

    5

    I randomly picked Happi Plumbing from Nextdoor neighbor app. We had a toilet issue and Rico was our technician. We decided to buy a new toilet and have him replace it. We are very happy. Customer service from the first phone call with Helen into the office, texts and email communication is very positive. We will tell our neighbors too.

    5

    Van (tech) came out to fix our toilet flank. Professional. Explained process. Provided before and after pictures.

    5

    Zonun was very good delivering the service. He explained the problem and got the job done in no time. Thank you!

    5

    Tai, the service repair man was very professional and friendly he advise me what he was doing and what need to be done. I would highly recommend this company to anyone.

    5

    Zamier was amazing! He was so kind, explained everything and was willing to try multiple things to hep get the problem fixed as quickly as possible!!

    5

    Just a quick note to thank Zairam for helping us clear the roots & blockage from the sewer line - he arrived promptly and did a great job!

    5

    Zonun was a great technician. He checked what I informed him of the issues and he got it done.

    Zonun, THANK YOU so much!!!!

    5

    Sink clogged for months, fixed in minutes. Little pricey in my opinion but also I wasn’t sure what to expect. Overall satisfied!

    5

    Van was great my husband was very pleased with him. I was at work. My husband handled things and he was very helpful.

    5

    I am super pleased by the final product (kitchen plumbing repair). From the initial visit to work completion, the Roto- Rooter Team has been extremely communicative. I want to shout out Stan for his support. He not only took time to talk us through the issue, he also educated us. It made me trust the work they did. I highly recommend.

    5

    Van was a great help with unclogging one shower drain and with treating sewer smell from the other! Really appreciate his help today!

    5

    My kitchen sink was totally clogged on Thanksgiving weekend. So glad Roto-Rooter was able to come out within a hour of calling to fix us up!