Constraction reviews in Raleigh, North Carolina
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Highly recommend. I am so glad the other plumbing companies I called either didn't answer or couldn't come out for a week. Pipetechs was easy and professional in setting up my appointment, same day service. Wade the tech communicated the problem and final cost was same as estimate. Reasonable for replacing well pump and related components. Will call them again if ever needing help.
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I found water that kept appearing on my bathroom floor and thought it might be a slab leak. Bashir checked the meter and determined that the water was actually coming from a toilet that had been badly installed last year by another company. He gave me a price for the repair. After removing the toilet, Bashir showed me the condition of the sealing ring underneath and explained the options for repair. We agreed upon a final price. My husband then mentioned that the sink faucet in his bathroom was leaking and asked if Bashir would have time to fix that as well. He had to go out to pick up the parts for the second job but returned quickly. Three hours later, everything was done and my house was clean. I wrote a check for the total amount. Bashir showed me there was also some moisture next to my bathrub and explained that it was probably over flow from the toilet but that it could, possibly, be a leak in the water pipe. (A pipe leak would require breaking through the wall.) He recommended that I run a fan in the bathroom for a few days to dry up the water (and even helped me select one online) and see if that took care of all the moisture.
Update: Five days later the bathroom floor is still wet even after running two floor fans and the ceiling ventilation fan. When I tried filling the tub halfway on Friday night, water came seeping out from the bottom of the tub. I called PipeTechs. Chris came on Monday afternoon and determined that the seal around the bathtub drain was almost nonexistent. He fixed that and told me to try the fans for another three days before attempting to use the tub again. If the floor was still wet, I should give it a few more days. He explained that this kind of leak required a process of elimination to avoid too much damage to the house. Chris was very pleasant and seems to know his job. He only charged me for labor costs. I'm not sure why Bashir didn't suggest checking the drain as well, which is why I removed a star.
Here's hoping!
2nd update: Twelve days after my initial visit from PipeTechs, my floors are still leaking! I've been running three fans 24/7 and its still not drying the floor. We called another plumber who recommended we hire a leak detection service that would use noninvasive technology to pinpoint the leak before breaking into any walls or floors. Since PipeTechs lists Water Leak Detection Services as one of the things they do, I don't understand why neither Bashir nor Chris tried that first.
Final Update:
Nearly two months later, I realize that Pipe Techs specializes in ripping off customers.
We figured out that our bathtub was leaking (the part that Chris fixed was only the tip of the iceberg) so we had the whole thing replaced by Midtown Plumbing. Several days later, the floor started showing water again. I called our current plumber, who asked if I had been using the toilet. I had, so he took it out and showed me that Bashir has done a very poor job (the irony is that Bashir made a point of telling me how badly the original toilet had been installed!) and that the materials used were unlikely to hold a seal. He is now replacing the ring with a steel one instead of the cheap plastic piece for which I was charged $600 by Pipe Techs. He will pull up the rest of the tiles on the bathroom floor as they are too saturated to dry otherwise. Since we are also waiting for another company to repair the drywall removed during the tub installation and the leak detection, the toilet will need to be left out for a week so the floor tile can be replaced properly. This would have been unnecessary if Bashir had done his job properly in the first place. My husband and I are beyond furious at this point. I will tell everyone I know that Pipetechs hires polite young men who lack either training or motivation. I have to leave at least one star to post this review so I did, but I would leave NO stars for PipeTechs! -
Walter is my go to plumbing expert, very professional and timely
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I want to highly recommend Pipetechs plumbing! Today in the middle of my shower the tub started not draining then the toilet was clogged even though no one had used it. Called Blantons they were no help even though we have a contract with them.
Pipetechs promptly arrived when they said they would and turns out our cleaners had apparently broken a piece off a cleaning brush and it had lodged about 19” down the main line.
These guys worked about 2 hours and finally after removing the toilet got it unplugged. Was about $656 but we felt that was reasonable for the amount of time they had in the job. Plus they came out in this snow. -
Walter Dobucki with Pipe Techs is the man. Great service!
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My service technician was a nice enough person but charged me $650 for a $200 job. These guys are crooks. I woud never hire them again. They not only overcharged me but the initial installation was done incorrectly. I would never recommend.
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Poor customer service. I paid $240 for a job that only took them less than 30 minutes. It was after hours so I had agreed to the cost. Now 5 days later I am having the same issue and they want to charge me the same amount again. Being very greedy! Shame on you!
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Walter Dubucki, is the man, replaced my water heater, super service at great price.
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10/10 experience. Called on a Thursday to ask for Backflow testing to be done. Cindy answered my questions before I could ask them. Knowledgeable, nice and excellent customer service. She squeezed us in the very next day. It’s hard to find businesses that make things easy for you. Pipe Techs was not the first company I called but was the first to provide this level of service! Thank you!!
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Walter is Highly recommended, one of the best in the industry and a wealth of knowledge. Extremely professional and very succinct
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We had a leak in the waterline between the street in our house.Travis from Pipetechs solved the problem and was fantastic. Professional, timely, communicative. Highly recommended!
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Walter Dobucki and his team at Pipe Techs Plumbing are great to work with for all your plumbing needs!
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Walter Dobucki and his team are the best in the business!
Totally trust him for any plumbing work big or small. -
Pipe Tech was hired to address a plumbing issue in my apartment complex that initially seemed to be a simple leak. However, once Pipe Tech arrived, the situation rapidly escalated. Shockingly, the entire breezeway of my apartment became covered with urine and feces during their intervention.
To make matters worse, the Pipe Tech employees left the scene and did not return for over an hour. Upon their return, they displayed a complete lack of apology and casually remarked, "that's the way the cookie crumbles." This nonchalant attitude in the face of a severe sanitation issue is unacceptable.
Given this experience, I strongly advise against using this company. Unfortunately, I encountered difficulties uploading videos to illustrate the extent of the problem. However, I intend to share these materials on social media as a warning to unsuspecting homeowners and renters about the potential hazards associated with Pipe Tech's services. -
I called my HOA manager about a leaking washer valve for a rental property. They sent Pipetechs to fix it. Pipetechs showed up to assess, but never repaired or fixed the problem! I understand that they were waiting for authorization, but the technician left without turning off the main water shutoff in the closet. They left the water leaking in my vacant home!! Unbelievable!! So unprofessional!! No communication other than an estimate! BTW - I accepted the repair estimate within 10 minutes of receiving it, and still no communication until 4 days later!
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Walter D at Pipetechs plumbing is the best plumber I know. He’s punctual, professional, and extremely knowledgeable in his trade.
Thanks! -
Walter Dobucki with Pipe Techs has been our go to plumber and problem solver for years, incredibly knowledgeable with phenomenal service. Highly recommend.
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I've worked with Walter Dobucki for a couple years on numerous jobs. He holds himself and his crew to an incredibly high standard and takes his work seriously. I trust him implicitly with any plumbing related needs.
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Walter was polite, honest and very efficient. I would highly recommend Walter and his team. I feel the pricing was fair and best of all, I have hot water again!
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We work with a lot of plumbing companies and plumbers in particular. Walter Dobucki and his team are hands down some of the best/most experienced/and knowledgeable in their field! I’d highly recommend!
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I had a sewer backup and the warranty provider directed me to Pipe Techs. They came out the day they were called. Eddie was very friendly, willing to work with the warranty company to ensure I had no payment out of pocket, and was careful not to damage my plants in the yard. The work was done on time and as promised. Will likely work with these guys again!
The only suggestion I have is slightly better communication - they actually showed up before their scheduled arrival, so I was lucky that I hadn't left for work.