Constraction reviews in Raleigh, North Carolina

I had some siding replaced. They did a great job, and replaced 15 boards and a soffit in b one afternoon. They also color matched the paint and took care of that as well. Great experience

CTI is a great contractor to work with. I manage an apartment community and they have successfully and professionally completed various different projects and renovations for us...highly recommend.

CTI Property Services seemed like a great place to work with on a commercial residential building. We need four new exterior doors on our property, which seems like a simple enough job for everything they say they do. Well after being in contact with them for a week trying to get them to come out to our property, the project manager stopped answering/returning my calls and messages. I talked to the people at the main office and it seemed like everything was back on track, and they told me to wait for a call from the project manager later that day. I never received a call so I called him the next day. I explained the situation and asked when he or one of his guys would be coming out. He told me that they were "too busy" to "schedule" and appointment. Their schedule is obviously full for weeks on end. He told me he gave my number to another company to work with. Didn't tell me the name of the company or who I was supposed to be working with, told me to have a good day, and hung up the phone. Very rude service from their property managers. Considering I never actually saw any of these guys in person after trying to work with them for 3 weeks, I wouldn't recommend using this company for any sort of business or residence.

CTI is my "go to" resource for facilities work in the Communities that I manage. From the day-to-day scheduling and follow-up with Grace F. to the "extra-mile" special projects that I rely upon with Stephanie G., I can count on working with true professionals throughout the process....and the results speak for themselves.

CTI Property Services is my GO TO for everything! They are responsive, reliable, honest, and on time. Grace, Tim, Frank and the entire team are a pleasure to work with. I couldn't recommend a company more!

We have worked with CTI Property Services for over 10 Years. Their response time and quality of work is the best in the business. We count them as a partner in our HOA Business that we could not live without. We highly recommend CTI! Josh Lindgren, President - Community Focus of NC, Inc

My experience with CTI has always been positive. The breadth of their knowledge is impressive, and their commitment to quality is second to none. I have them on speed-dial! Thank you, Tim and the entire CTI team!

I manage a dozen properties in the Raleigh, Durham and Chapel Hill area so I frequently have emergencies on those sites. Graham and his team are very responsive, always do a good job making repairs, being professional and also arriving right on time. I’ve had them do everything from remove and replace drywall painting ceiling tile replacement plumbing emergencies water restoration repairing leaks fixing doors, roof repairs and every other a job you could imagine. They have never let me down! I think I can speak for the rest of the managers at my company when I say they help make our job much easier!

CtI has done 5 services for our properties. Sidewalk in slate, roofing, complete exterior and interior paint with any necessary associated repairs and cabinet upgrade to mud room. No job is too or too large for their crews.

I have been using CTI for bids and projects for the last 10 years, and they are always top notch! Chad is the rep I deal with the most. He is fast to respond and it’s obvious has pride in his job and the work the crews do! I recommend them to friends and family often for any job one could imagine!

This company is horrible. They were hired to paint the exterior of our condos. They did the worst job I've ever seen. They painted over tape, nails, and paint flakes. They did absolutely no meaningful prep work. They also used the wrong color of paint.

What's worse is the response from one of their project managers when I tried to figure out how to get items fixed. He was defensive, angry, rude, and threatening.

I would never to do business with this company again.

****** UPDATE ******
The CTI vice president reached out to me directly after seeing my review. All of the issues were addressed before he reached out to me. I think the project manager was just having a bad day when I spoke with him. The measure of success is not so much the problems, but how they are handled.

I am changing my review from 1 to 5 stars.

I'm happy to share this rating for CTI. I always call them my "Go To" vendor for good reason. They respond immediately, provide detailed quotes for service, schedule with the owners and show up when they are expected. They treat my clients with courtesy and professionalism. I can honestly say I've never had a callback. I've managed properties for fourteen years and never considered changing companies.

Crew came out and replaced our deck steps. They did an excellent job. Heat index was 110 degrees and their work was still top notch!

Work directly with Steve Lineberger at CTI who has gone way above and beyond to keep us nice and dry. Highly recommend!

CTI Property Services has shown a level of integrity and customer service that honestly has blown me away. They conducted work on my home 5 years ago and were a pleasure to work with. They were communicative, on time, respectful of our space, and worked efficiency. I recently noticed an issue potentially related to the work they had performed and reached out to them. The owner drove out of his way to meet with me immediately. He listened to my issue, assured me that he would do right by me as a customer, and has agreed to refund me for any costs incurred by the issue.

Not every company stands by their work like CTI Property Services. The owner is very friendly, cares about his customers, and is a man of his word. This is the type of company you want to do business with.

Two years ago our condo community in Raleigh contracted CTI to replace the roof and gutters of one of our two buildings. The project was a total success and we haven’t had a single problem.

We were so satisfied that this year we sole-sourced the second roof project to CTI. This project was a bigger challenge because we did it in September/2024 and had multiple big rains, including effects from Helene. The guys did a super job and we had another great outcome.

I want to mention one particular day, Friday the 13’th of September that really demonstrates how terrific these guys are. The roof was partially uncovered the night before as there was no rain forecast, but at about 6 AM there was freak storm. Within about 15 minutes they had two full teams on-site. One group went up on the slippery roof, in the dark, with pouring rain and lightening … and quickly spread tarps on the open areas. The other team went in the attic to look for leaky spots, and there were some. So they brought a whole remediation team on site quickly and put blowers and dehumidifiers in the four affected apartments (mine among them). After the project was completed they again came and fixed every internal detail, treated and repainted every spot to everyone’s complete satisfaction.

We knew CTI was good after the first roof project, but you really find out what an outfit is all about when there are big challenges!

I was a member of our roof committee that oversaw the project and give an unqualified positive recommendation to them, with special kudos to Steve Lineberger for his superb responsiveness, proactive approach, and teamwork.

Stephanie, and the whole crew over at CTI are wonderful to work with. They have been super responsive to emails, phone calls and request and always provide timely and accurate communications and information. They have become by Go-To for projects.

The team at CTI is great. Our first job with them turned into several follow on projects due to their dependability and quality of service. Interior restoration (walls, flooring, painting), roof (flat roof debris removal and drain clearing), and exterior (concrete step resurfacing, iron railing restoration, and cleaning). They can do it all. Rigo is our project manager, and he did a great job managing his team, keeping our tenants up to date of progress through a very invasive restoration project. They are now our go-to vendor for general contracting and restoration needs.

CTI has completed several projects for me in the past and I will surely use them in the future. They have completed interior renovations as well as exterior projects. Reliable, professional and fair cost.

CTI did an outstanding job on my townhome! I was pleasantly surprised when my roof leak was fixed within 24 hours. From the initial contact to the final payment, their team was professional, efficient, and great to work with. I highly recommend their services!

Partnering with CTI Property Services has always been a pleasure. They have executed a number of large-scale roofing, painting, and repair projects, as well as smaller day-to-day maintenance, for my properties over the last 10+ years. CTI is always my first choice for maintenance services in the Triangle area! Keep up the great work!!