HVAC reviews in Raleigh, North Carolina

Shane did a great job finding out the issue with our HVAC system that suddenly stopped working. He walked me through the problems and how he was going to address them every step of the way. Very professional when coming into the house to check our thermostat and made sure to keep me updated with any work he was going to do to our system. He really helped us in a bind!

Halloween update!
Justin B came by today and was as wonderful as Tyler - great service, helpful tips and insights. Still highly recommend!

My daughter has been using Tech-on-Deck, so we decided to give them a try. Tyler was amazing - so knowledgeable, clear in explaining details, and right on time! So happy with our decision.

They were super responsive, giving me a 2-hour service window the very next morning. Justin showed up right in the middle of this window (Not late, no excuses). He discerned the issue very quickly and fixed it on the spot. The price was reasonable, too. After my previous terrible experience with another company, I am definitely going to sign up this morning for their annual service plan. I can heartily recommend these folks with no reservations at all!

My AC wasn't blowing cold air and the tree guys that were here recommended Tech-On-Deck. I owe that tree guy a huge favor now!
Jodie was really great and understanding of my situation. I was literally having one of the worst days of the year, and she was able to get someone out within a couple of hours.
The guys that came out, Alden and Kessel, were two of the nicest and most courteous techs I've ever worked with. Very knowledgeable, explained the issue (completely my fault for letting the filter and unit get too dirty), cleaned the whole unit inside and out and got me a service agreement so this won't happen again.
I love working with smaller local companies and sometimes they are hit or miss. Not Tech-On-Deck though. So thankful to have them servicing my heat pump from now on. Top notch company with excellent employees.

Shane was extremely polite, even when the needs of the call changed about at the last second. Tech-On-Deck was also very fast to respond, and they were open on a Sunday.

Hunter, Bradley, Alden & Justin, have all been a pleasure working & communicating with. They all all very respectful and professional. I will certainly be using Tech-On-Deck for my General Contracting projects in the future.

Matt from Tech on the Deck came to our home this weekend. He quickly determined what our problem was and what we should do. We got our power back quickly. Great job.

Matt was solution finding, repaired and wired several new exterior outlets for us. We had a list of items, and now the house works much better and safer, thanks to Matt and Tech on Deck. Great communication and scheduling- everything was easy and helpful. Thanks!

Shane did an excellent job this morning. Identified the problem, explained it well, gave me options to fix it and got me set up with the scheduler to get it scheduled. Great service!

Tech-On-Deck Heating, Air & Electric have great technicians.
We were fortunate to have Shane HeideckerAs our technician, he was very respectful, very efficient and he got the job done. I highly recommend this company and I will use them if I need service in the future.

If we could give more than 5 stars, we absolutely would. We’ve had a few visits by Tech on Deck, and each time Matthew was extremely kind and respectful. He always keeps us in the loop of process or price changes. We would trust all our work to Matthew and Tech on Deck!

Had the absolute best experience working with Tech on Deck!!! I recently had them out to service my interior lights , and I couldn't be happier with the service. Matthew, in particular was great super knowledgeable and professional. Highly recommend them for any electrical needs!

Alden was efficient and helpful with our fireplace. We had an old pilot that went out, and the tech on deck team was extremely helpful in sharing the best options. Justin came out and provided options, and once we found the part, Alden was able to come help with the pilot replacement. All were friendly and kind and responsive. Thank you TOD team!

Shane did a fantastic job repairing my HVAC system. He explained the problems and what needed to be replaced and repaired thoroughly. Shane spent over five hours repairing my hvac and making sure everything was done perfectly. He even alerted me to a potential issue with my gas meter and I had the gas company check it out. Shane is the best!

I had an excellent experience dealing with Kim and Justin. A real person answered my call, they were accurate with their timeline and fixed my heating same day. Justin was very knowledgeable about my system and even gave me recommendations instead of trying to upsell me on something I didn’t need. Honest folks and I intend on using them in the future.

Absolutely first class from beginning to end. From the call center agent to the technician, I couldn't have been better treated. I would highly recommend you engage Shane to troubleshoot your problem. He took the time to explain his working process in layman's terms and effectively resolved the issue in a timely manner. This company is blessed to have him serve the community. What a gentleman!

I had a condensation pan leaking, called them on Thursday, scheduled appointment the next Monday. Communication and reminder is very thoughtful, coming out is a flat fee of $119. the front office lady is super nice! Pricing is transparent and reasonable. Very good and fast service. Technician Tylor is great, explained everything clearly. I would recommend them to others and use their service again.

From the first visit with Justin, to the installation with Alden and Kessel, our experience was top-notch. The customer service from Jodi and Kim made the whole process nice and smooth. If you’re in need of a new HVAC, I strongly recommend Tech-On-Deck.

My tenant reported abnormal symptoms of the heating system. Justin came after working hours and checked the system thoroughly. He identified the problem as insufficient power of the unit in very cold weather. He also pointed out potential problems with the compressor and estimated the cost for replacement. We need to pay only the trip fee and got a peace of mind. My tenant described Justin as nice, patient and thorough. I am very satisfied with his service. As a remote landlord, I will first reach out to his company if I need HVAC service in the future?

We recently moved to Bahama and the GC we have been working with on various home projects works with Tech-on-Deck. We were really happy with the work that Justin and his team did as part of our move-in renovations that we have been using them since on other projects and maintenance. Everyone who has come to our home has been really pleasant and done a great job -- Bradley, Hunter, Alden and Kessel. Jody has been really easy to work with to schedule . It's a happy coincidence that these guys are right near our new home and a serious upgrade for us in terms of hvac service. Definitely recommend!

Great experience with this company. They've maintained my HVAC system for two years now. The service is always timely and a good price. Had my fall check up on my system today and Alden did a great job. I appreciate that they always take pics to show me issues or let me know that everything is working well. And they take great care with my home as well, even covering their shoes inside. Customer for life!