HVAC reviews in Raleigh, North Carolina

Mr. Justin visited my home and analyzed/recommend a unit. After him ordering and receiving, came the installers. Brad and Hunter are tops! Polite, arrived timely and determined. I showed them the unit to replace and that was all they needed from me. They went straight to the task and completed it within a fantastic period. I enjoyed heat much sooner than expected. I am new to Trane units, but I am pleased I let Tech-On-Deck handle this introduction.

Tech On Deck has always been great to work with! They come in a timely manner and the prices are very reasonable for the quality of the work. The staff is all very friendly and approachable, explaining things in ways we can understand. We participate in the annual maintenance program and would definitely recommend it as it makes it easy to ensure our systems are working at full capacity.

We had an hvac issue over the weekend that couldn't wait until Monday and these folks popped up on the manufacturer website. They answered the call promptly and Justin was able to quickly diagnose the issue. He did not have the part on hand to fix immediately but came back a couple hours later on his way home to solve our problem and get the heat running again. The small charge for weekend / emergency service was very reasonable and the work was completed quickly, cleanly, and professionally. Would recommend.

Fast, Fair price, Great service.

Normally you have to choose 2 out of those 3 options, but today I was grateful to receive all 3 when I needed someone to come check out my heat pump system in our new to us home.

I called them at 10:30, Jody took my call and took note of my issue. Justin was at my house at 1:30 same day only because I asked them to work around my work schedule. Justin spent his time investigating my issue and explained each step of his troubleshooting process. He went above and beyond investigating what may be wrong and was able to identify the wiring at my thermostat was the issue (previous homeowner loved to mess stuff up) and was able to get my system heating again in no time.

Not once did he try to push replacement parts or bad mouth previous HVAC companies I had come out earlier this year. I was then even more surprised when the invoice for his work was more than reasonable. Last night our bedrooms got down to 59 degrees and now they're steady at 67.

I will be calling once the weather warms up to make sure my system is ready for summer and will be telling anyone that will listen how they need to call Tech-On-Deck for any HVAC needs!

Bradley and Hunter have been our service Techs today and what a couple nice and knowledgeable young men. The picture I took is how clean they left our yard. I will not be calling anybody else to service our unit but them. I highly recommend this company to everyone that needs great quality work for any heat and air work.

Great experience getting a new Heating/Cooling unit installed. Friendly fast service. Communication from Jody was great. Kessel and Alden did a great job on install day. Kept me informed along the way and answered all of my questions. Would recommend.

We recently had our HVAC unit replaced by Tech-On-Deck, and the experience was excellent from start to finish. From the initial proposal to post-installation support, the team was consistently honest, responsive, and professional.

Justin and Shawn presented our options clearly and patiently answered our many questions. Justin, in particular, showed a deep knowledge of the products and helped us feel confident in our decision. Jody in the office made the process seamless by coordinating financing, scheduling the installation, and handling all paperwork and utility incentives.

Bradley and Hunter completed the installation and were polite, personable, and professional throughout. Competitive pricing and outstanding customer service truly set Tech-On-Deck apart. Highly recommended!

From the moment I called Tech-On-Deck, I knew this was going to be a great experience. Jody was so very helpful and attentive to what I said and needed. After five and a half years of system alerts and numerous problems with a new HVAC unit, I found a company that wanted to help resolve the issues. Justin was persistent and dedicated to finding the problem and fixing it. There were a number of things he had to correct/handle. He did not give up. My unit runs so quietly, and we have not had any system alerts since he worked on it. I found them caring, professional, reasonable and dependable. I highly recommend Tech-On -Deck!

Justin was awesome. Tech on deck swung by to give me a second opinion on services relating to my AC compressor. He was professional, friendly, and knew every detail about our AC and Heating systems.

I highly recommend this company, from this experience alone. The quoted prices for the recommended repairs were reasonable, and each recommendation was thoroughly explained every step of the way. We will be utilizing their services exclusively going forward.

After a quick diagnosis, they had my system humming smoothly again in less than an hour.

Excellent communication and efficient service throughout.

The air quality improvement was noticeable immediately!

G & M Service Company sent a experienced well qualified HVAC Engineer to our house 7:00 PM last night! With the polar vortex predicted to head all the way to down to Georgia I was grateful that Shane had over ten years experience working on heating systems including my Carrier 58 series furnace. I had called a couple other service companies and then checked with G&M and found they were a factory certified company. This makes all the difference as Shane was able to quickly identify the problem and knew exactly what was needed to be done to replace my thermocouple. He said that he had worked on three similar in the last couple of months too. It really showed as the task was quick and no return visit was needed. Thank you again!

I have a family member in Florida who installs Carrier systems. Carrier is the system to get. Bottom line: G&M Service was the only company out of the best in Raleigh who gave true reasonable pricing, recommended the correct models and equipment, had professionally trained installers who had been with the company a long time (This is life and death for your system), did the job in one day with an entire team, and cleaned up properly. Save yourself a lot of money and confusion and get a proposal from these folks. I am very happy with my new system.

Raleigh Heating and Air Conditioning really impressed me. They fixed our AC fast and at a great price. The technician was friendly and did excellent work. Very professional and efficient.

After tinkering with my thermostat to no avail, I called the pros. They arrived promptly and had everything sorted in just under an hour.

Excellent

Love them! They have been taking care of my homes and business for over 15 years.

Great job!! They came out the next day and fixed my AC in under an hour!!
They do an outstanding job and fixed the AC for a great price!!

Quick, expert service provided by the same people for the last couple decades! Better prices than any of the bigger competitors. It’s an easy decision to keep calling Duke’s for routine maintenance or problem-oriented visits.

Ashley was quick to return my phone call when my AC quit working. She asked a few questions and gave that info to Jesse, a technician. Jesse arrived within 2 hours after my initial conversation with Ashley. He diagnosed and repaired the problem and was done in less than 10 minutes. I highly recommend Duke's Heating & Air!