HVAC reviews in Raleigh, North Carolina

(Driver review) got here on time of appointment took over 6 hours to offload they take care of customers and local drivers first. And when they have time they work on your truck.

Sucks they only sell to contractors. When contractors wouldn't have the work if it wasn't for the public. Came in to buy glue and was not allowed because I dont have a Ln account or im not a contractor...DEFINITELY WILL MAKE SURE MY CONTRACTORS ARE NOT BUY FROM THIS PLACE FOR ANYBOF MY CONTRACTED SERVICES. JUST DOESNT MAKE SENCE . I WASNT TRYING to buy an entire AC system

Will not sell anything unless you're a contractor. Preventing intelligent homeowners from fixing their AC when their family is in need. Can't even got someone out here for days. You have what I need to fix my AC in stock but I'm not good enough to buy it? You should be ashamed.

Fast unload

In and out delivery

Great equipment good people to work with

Bought a Trane unit August 2020, it’s broke down twice and been waiting on a part for two months this now. Totally unacceptable!!!

Used them once. But for some unexplained reason, to this date, would not allow me a counter sales account. So I don't do business with them. Their loss.

⭐️⭐️⭐️⭐️⭐️

I cannot recommend Call Dad highly enough! From start to finish, their service was outstanding. The team is professional, knowledgeable, and truly cares about their customers. They took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with the process.

What impressed me most was their honesty and attention to detail. They didn’t just “fix the problem”—they went above and beyond to ensure everything was running efficiently and safely. It’s rare to find a company that combines such high-level expertise with genuine kindness and integrity, but Call Dad does exactly that.

If you’re looking for HVAC service that is reliable, trustworthy, and done right the first time, this is the company to call. They’ve definitely earned a loyal customer in me!

Justin came out and did a great job troubleshooting the system at 7:30 at night
and did not try and sell me something I did not need. We need more companies that treat customers in this way. Highly recommended

Brian E was wonderful in going above and beyond in making sure my system was maintained. He was professional and friendly and explained in detail everything that he did with his work on my system. This experience makes me more trusting in continuing to work with this company.

Carson and his apprentice Travis came out 2 weeks ago and diagnosed my system had a bad blower. Carson let me know that he could do the repair that day, 2 weeks later my heat is still working. Thanks call dad I will definitely use you again in the future

2/9/26 Update: today louis came out and did my 1st maintenance check and it went great and he was great. He took time to explain and talk and even checked everything to verify all is good. He was very thorough and it was a pleasure to meet him.

Original review : James Cooper was the electrician on my job. He was great to talk to and he was very informative. He let me know what was happening every step of the way even if I didn't understand all the terms. He was patient and he did what was best for me and my situation even though he had to run to the store or parts and things. This was a great experience.

My sales guy was Brandon B or he was a manager bc my guy got sick the day of my appt and he called to reschedule and offered to handle it himself if i was ok with that. He was very kind and cared for my needs and issues. He was even there to help with some confusion that happened during my install to ensure i got the best possible outcome. Amaing to work with.

My install tech was named Taylor Blake-Lee and he also had a partner that day. They were very informative on any issues and the overall progress of the install. They even took the time to show me things on my smart thermostat that I already owned prior to them. They did everything they could to get me back in to a cool house to include staying til 10pm to finish my job. That's crazy that they cared enough to stay that late just so I wouldn't have to go more time with 0 ac and be in a hot house. They are great guys.

Thankyou to all of u that helped in this process and thankyou Call Dad

This company actually cares about the client and puts there needs 1st. They even sent a QA person about 1 to 2 weeks later to double check and ensure all the work was done correctly the first time and if he sees anything wrong he fixes on the spot. Amazing company and please if u need work done or a replacement unit go with call dad they are great.

I highly recommend this company. I called customer service and the person who scheduled the appointment was very friendly. When the technician, Sama, got to my home, he was super friendly smiled the entire time. He listened to the problem and checked EVERYTHING! He changed my filters which I kept putting off. He diagnosed the problem and was able to fix everything in about an hour. He made sure to explain what he was doing and how my system was set up and showed me exactly what he was doing and why. I definitely learned more about my unit. I will definitely be utilizing this company again should a need arise.

I had a smooth and swift repair experience. Carson was knowledgeable, polite, and worked efficiently. Our heater is up and running once again!

I am replacing a 25yo Trane split system because the R22 refrigerant is no longer available. Call Dad rep Scottie did an excellent review of the system and house. He was patient with my many questions.. The quotes are in line with what I expected from Carrier.

Orlando was a great technician who took his time working on my HVAC system. He gave my wife and I estimates on the different options we have and was not a pushy salesman. This was only for an HVAC diagnostic on a recently purchased home but Orlando also cleaned up the unit for us while he was here

This was for service on a unit we got installed last year. Massima was very quick with servicing the new unit. Our old unit had some issues so he looked at that and fixed that up as well. Super nice tech too! Would recommend him 100%

I am happy with the service technician and with CallDad in general. But the two identical HVAC systems we had installed are 2 years old and were quite expensive. Its troubling that one is having major problems so early in its lifespan. When the tech opened the boxes on both units, he said the cause was spider webs. But the bad unit was missing an insulation blanket that WAS installed on the good unit. That one showed very few tiny webs, and non near the electronics. This missing insulation might have led to the breakdown. If a $20,000 unit can be crippled by a small spider web, the company that builds them needs to do a much better job protecting those boards. Or that risk needs to be explained in detail by the salesperson.

For anyone who is on the fence don't be. Call Dad is amazing. Issue diagnosed and repaired quickly and very professional. Had a issue with some warranty miscommunication and the people at Call Dad immediately made it right. Got the hvac and plumbing membership too and will be making a call for some plumbing issues tomorrow.

Massima/Siu was fantastic very professional and very knowledgeable in answering our question and offered us a plan to save money in our AC system repairs. Breck Scarberry was our second technician and he save us a lot of money getting our AC back to work and getting us to trust again an AC company. He is professional and knows how to repair an AC unit that was damaged by another company and today we received an amazing service by Jake he performed our AC maintenance service to get us ready for fall. This crew is amazing! And I recommend DAd’s to all my friends and neighbors.