Plumbing reviews in Raleigh, North Carolina

I love being able to talk to a real person to make my appointment. The technicians were on time and quickly fixed my plumbing problem. They were very professional. I will definitely call them again.

Avoid this company at all cost. Bad people bad company. A trusted agent of mine introduced them to me so I didn't do my due diligence because of his past "good" experience (now I doubt it). There were two guys in different times came in to my house to fix dripping water problem from T&P valve on the water heater (due to water pressure issue). Why two guys? because the first guy didn't solve the problem(he didn't even test water pressure upon arrival. No, he is not a rookie). How much did they charge me at the end? I give you a hint: the money you could buy half of a new water heater. After a couple of weeks dispute between Kidd and us (mainly my agent), they mearly discounted 10% or so off the original charges. Kidd Plumbing shouldn't exist because they don't have any sense of customer service and satisfaction. They are just bunch of cheats. I would tell this terrible story/exprience to everybody around me AND on every possible social review board. That's my mission. Again, STAY AWAY from Kidd Plumbing, terrible terrible company.

I had a plumbing emergency and Kidd plumbing was able to come to my home same day even though they were booked up! Larry my plumber was an absolute plumbing expert. He is a total master of his craft. Customer for life!!! Highly recommend!

I do not recommend. Took them a week to install 3 toilets. One was delayed a week so they could raise the flange, and that meant going under the house and took 2 people. All fine with me, right thing to do. Got 2 invoices, first one for install of 3 toilets, but they had only done 2. Next invoice was for the under-house work, plus installing 1 toilet.

So to net it out, I was billed for installation of 4 toilets, I only have 3 bathrooms. Called to get it fixed, they said they could change the invoices so the number of toilets equaled 3, but price would not be reduced.

Used them 3 times in the last year, but no more. They were recommended by a friend, I will tell them and anyone else that asks.

Updating the post to reflect that the owner and I worked it out; he will get another call from us should we have issues. It was a misunderstanding. All is good; we agreed to split the difference on the second hour.

Was told it was going to be $125/hour; plumber was at our house for about 45 minutes, maybe an hour and that's being gracious, got a bill for two full hours. They showed up 20 - 30 minutes late. When I challenged the $233 they said that's what it is and the clock starts when he (plumber) calls me on his way; we never received a call (we checked our phone logs). The work they did was great; the billing was at best deceitful. If you hire them, document when they call, when they leave. They said the owner would contact me to resolve. Will update when that happens.

Will and his team always provide timely exemplary service. They also take the time to help me understand any issues they deal with. They’re the best!!!! Real pros!!!

We have worked with Kidd Plumbing a few times for different problems in our old house. They are able to come out to your house right away, they are trust worthy is assessing the problem and offer competitive pricing. They've never had to make the same repair twice so I also trust their skill. I have been very happy with their service.

Kidd plumbing is always spot on. Will and team are great to work with! They really helped me with my bathroom remodel

Stop looking for a plumber in Raleigh...these guys are the best!

I had a dreaded slab leak...yes, jackhammers to the foundation...but they came up with a plan to reroute the piping through the ceiling.

Two cuts to the dry wall and six hours later, and no more pipes in the slab.

Clean and professional work at a very fair priceCannot recommend Kidd highly enough, customer for life here.

We are very pleased with the work of Plumbing Giant and the plumber they sent to our home. He was punctual, friendly, and knowledgeable in his approach. After inspecting our drain clearing issue, he was able to provide a solution quickly using only the equipment and spare part we needed.

Very professional

They got the job done

Terrible customer service. The gentleman that answers the phone has zero concept of how to speak to a paying customer. I am shocked they have been in business this long and I am VERY skeptical about the preview reviews, as there are only three(3) and only 1 of the 3 has actually reviewed other companies.

Excellent local plumber. Prompt, professional service at reasonable prices.

Do you want me to do that next?

Rapid response, honest, reliable and reasonably priced plumber. The best I’ve ever worked with. You won’t be disappointed!

ITB did a superb job of installing a new valve 5 feet underground in front of our facility - they completed the entire job in less than 5 hours and they completely cleaned up and graded the excavation site prior to leaving. Their bill was reasonable and well worth the money.

These guys are awesome!!! They were able to come out same day and quickly fix and replace a broken grinder pump!!!! If you are looking for a fast, clean, and professional plumber at reasonable rates look no further!!!!

I am interested in installing a sprinkler system for my yard and these guys do backflow preventers as well!!! They totally are the one stop shop!!! I will be having them back out for all my future plumbing needs!!!

Wow! Quick service! We had a plumbing issue happen overnight that caused water damage when a pipe fitting failed. I called ITB early the next morning and they had a guy at my door first thing. He was very courteous and efficient. He had our water line repaired and back on by 9:30! Definitely recommend.

Called first thing on a Monday morning to inquire about getting a garbage disposal replaced same day. Plumber arrived at our house within an hour and a half. He did a wonderful job and was done in less than 30 minutes. Very professional. Would use again and recommend to others.

Used Precision Plumbing Services Fort Collins for drain cleaning. The team arrived on time and worked methodically. Results were immediate and lasting.